The Captains Motel

3.0 star property

Photo gallery for The Captains Motel

Outdoor pool
2 Bedroom Unit  | Living area
Reception
Standard Room
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
16 Matauwhi Road, Russell, 202
  • Place, Russell Christ Church
    ‪5 min walk‬
  • Place, Russell Beach
    ‪8 min walk‬
  • Place, Flagstaff Hill
    ‪18 min walk‬
  • Airport, Kerikeri (KKE-Bay of Islands)
    ‪44 min drive‬

Room options

Queen Studio

  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Bedroom Family Unit

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

2 Bedroom Unit

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Standard Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Studio

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Russell

At The Captains Motel you'll be within a short 5-minute stroll of Bay of Islands and Russell Christ Church. Highlights at this motel include a full-service spa, an outdoor swimming pool and free self-parking. .This pet-friendly motel offers free WiFi in public areas, a garden and barbecues. Other amenities include spa services and laundry facilities. .Sights within a 10-minute walk of this 3-property class Russell motel include Russell Museum and Pompalier House.

What's nearby

  • Russell Christ Church - 5 min walk - 0.5 km
  • Russell Museum - 7 min walk - 0.6 km
  • Russell Beach - 8 min walk - 0.7 km
  • Long Beach - 15 min walk - 1.3 km
  • Flagstaff Hill - 18 min walk - 1.6 km

Getting around

  • Kerikeri (KKE-Bay of Islands) - 44 min drive

Restaurants

  • ‪CBK Craft Bar & Kitchen - ‬25 min drive
  • ‪Charlotte's Kitchen - ‬25 min drive
  • ‪Orange Frog - ‬25 min drive
  • ‪Duke of Marlborough Hotel - ‬7 min walk
  • ‪Seaside - ‬7 min walk

About this property

The Captains Motel

The Captains Motel offers its guests a full-service spa and an outdoor pool. WiFi is free in public spaces. Spa services, barbecue grills, and tour/ticket assistance are also featured at The Captains Motel. Free self parking is available.

This 3-star Russell motel is smoke free.

  • 15 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
The Captains Motel offers 15 air-conditioned accommodations with a hairdryer and free toiletries. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Satellite televisions are provided. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the motel's full-service spa, outdoor spa. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Motel Russell
Russell Motel
Motel Russell New Zealand - Bay Of Islands
Motel Russell Zealand Of s
Motel Russell
The Captains Motel Motel
The Captains Motel Russell
The Captains Motel Motel Russell

Frequently asked questions

What is the cancellation policy at The Captains Motel?

The Captains Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Captains Motel?

Yep, The Captains Motel has a free self car park.

Are there any beaches close to The Captains Motel?

Yep, The Captains Motel is a short 7-minute walk from Russell Beach.

Is there a spa on site at The Captains Motel?

Yep, outdoor spa is available for guests.

Does The Captains Motel have a pool?

The Captains Motel has an outdoor pool.

Is there a free airport shuttle available at The Captains Motel?

No, The Captains Motel does not offer an airport shuttle service.

What time are check-in & check-out at The Captains Motel?

Check-in begins at 2 PM. Check-out time is 10 AM.

The Captains Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 126 out of 224 reviews
Rating 8 - Good. 80 out of 224 reviews
Rating 6 - Okay. 16 out of 224 reviews
Rating 4 - Poor. 2 out of 224 reviews
Rating 2 - Terrible. 0 out of 224 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness
Hotel was pricey for a spot with two fans and no Aircon.
Stayed 2 nights in Feb 2026

10/10 Excellent

James

Stayed 2 nights in Jan 2026

8/10 Good

dean

Stayed 3 nights in Jan 2026

10/10 Excellent

Ned

Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay short walk to sea front. Only thing lacking for me aircon just a fan available
Stayed 1 night in Mar 2025

10/10 Excellent

Mareesa

Liked: Cleanliness, staff & service, property conditions & facilities
Tristan was a lovely host. Thank you for taking such good care of us.
Stayed 3 nights in Feb 2025

6/10 Okay

Ronald, Kelowna

It was ok - if the weather was warmer would be concerned about no ac. Location though not right in main town was easy to get around and only a short walk (5 minutes) to main area.
Stayed 3 nights in Feb 2025

10/10 Excellent

olivia

Great place for a family to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ticked All the Boxes

Clean comfortable and helpful. Would stay here again
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
The Manager was extremely helpful and went out of his way to make sure we had everything we needed. The Motel was in easy walking distance to the Russell shops and wharf so we could just leave our car parked there. My Granddaughter loved the swimming pool. The only minor issue was the wardrobe was quite narrow so the clothes had to go in on an angle, but it wasn't that big of a problem as they could still hang up. We would definitely go back to stay there.
Stayed 6 nights in Jan 2025

6/10 Okay

Richard

Liked: Cleanliness
Quite adequate mid-range basic motel, clean and quiet but a bit far from the centre of the town without a car. No info on how to operate TV and no aircon, nor use of pool. Cooking facilities good and comfortable bed.
Stayed 2 nights in Dec 2024

8/10 Good

David

Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Vaishnavi

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a couple of nights at Russell Motel. The accommodation was small but very cutely furnished with comfy beds and everything else that we needed. The hosts were so friendly and kind. Didnt feel like i met them for the first time. There is a small pool that is realh cute and the girls had a dip, although it was a cold day. The location is very close to everything you need. Would love to go there again considering that my fur baby was also welcome and they kindly offered to sit her while we enjoyed lunch at a restaurant. Thanks fo everything James and family
Stayed 2 nights in Apr 2022

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool
Stayed 2 nights in Jan 2022

8/10 Good

Anthony

Stayed 3 nights in Dec 2021

4/10 Poor

Tracey

Travelled with family
Disliked: Property conditions & facilities, room comfort

Disappointing

Fairly tired old motel with no view and no air-conditioning. Advertised as having Sky but no channels available. Reasonable distance from any restaurants and bars and not particularly good value for money. Only thing that sticks in my mind is reading in the compendium that the room rate doesn't include them doing your dishes?? Not sure how that rates with a covid clean between guests?
Stayed 2 nights in Nov 2021

8/10 Good

James

Stayed 2 nights in Sep 2021

10/10 Excellent

Latoia

Stayed 1 night in Sep 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

We were in Russell for our wedding anniversary and it was our 4th time staying in the Russell Motel. Friendly greeting when we arrived escorted to our room it was just a great experience overall.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central Russell
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2021