8/10 Good
Monica
17 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disappointing return stay
This was my second stay as I was here a year ago too. Slightly disappointed with the feeling that the place is insufficiently loved and cared for. There was dust in the areas hardly used but great for photos. We looked at every nook and cranny of this amazingly gorgeous property. The staff were cold and business like, so different from the previous property we stayed at before our trekking trip away. They seem to know they have a special property and instead of laying thick the feeling of hospitality, there was almost disdain and pride in the manner of services from the front desk to the breakfast room. The breakfast however, is simply outstanding and a class above anything else. It was Easter weekend and they truly to the theme to heart. As we celebrate, we were especially grateful by the special touches. Rooms feel small and not brightly lit at all. The pool area is always the most gorgeous in the property, but it is ashame the terrace outside overlooking the mountains was neglected and dusty.
Monica
Stayed 1 night in Apr 2025
