4/10 Poor
Audrey
12 May 2025
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was a physical representation of expectations versus reality. The outside is beautiful and the online photos looked great. The actual inside of the hotel room was more along the lines of what I would expext from a roadside budget motel. The bathroom door did not even shut unless you put your full body weight on it and locked it. The drain in the shower did not work so you had to stand in water up to your calves. It eventually drained overnight. The furniture all looked like it was something someone put to the road to be picked up for trash day. The pool room had mold throughout and was just gross. Their hottub was down, but I think that was probably a blessing, because ew. If you are even a little claustrophobic don't use the elevator. It was bot a smooth ride to say the least. Normally this chain of hotels is not bad, but this experience is definitely going to make me think twice before staying in one of their hotels. If you are planning a trip to Birch Run or the surrounding area, I would look to stay somewhere else. For the price, I expected way better.
Audrey
Stayed 1 night in May 2025
