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 Saint-Denis •1 Room
 Saint-Denis • 1 Room
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Hotel Mercure Créolia Saint-Denis La Réunion

4-star property
14 Rue Du Stade Montgaillard, Saint-Denis, 0508 053 286
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Hotel Description

At Hôtel Exsel Créolia you'll be 1.9 km (1.2 mi) from Aquanor and 2.7 km (1.7 mi) from Plage de Sainte Clotilde. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering at Créolia Bien Être can include massages, body scrubs, and mani/pedis. The restaurant, Kaloupile, serves French cuisine and is open for lunch and dinner. La Varangue is the hotel's own lobby lounge. Enjoy the gym, kids' swimming pool, and pool loungers. 269 square feet (25 square meters) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available daily. There's also the convenience of free self parking.

With a stay at this 4-star Saint-Denis hotel, you'll be 3 km (1.8 mi) from Jardin de l'Etat and 3 km (1.9 mi) from Natural History Museum.

Comfort Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$217* Per night/room 1 Jun. - 2 Jun.

Superior Room, 1 Double Bed, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

About the Hotel Mercure Créolia Saint-Denis La Réunion

Location 14 Rue Du Stade Montgaillard, Saint-Denis, 97400

Property Features

Hôtel Exsel Créolia offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. A children's pool, spa services, and a terrace are also featured at the business-friendly Hôtel Exsel Créolia . Self parking is free. This 4-star Saint-Denis hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 4 levels
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hôtel Exsel Créolia offers 108 accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Saint-Denis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Kaloupile - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

La Varangue - This lobby lounge is located by the pool. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Early check-in fee: EUR 89 (subject to availability)
  • Late check-out fee: EUR 85 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Créolia
  • Hotel Mercure Créolia
  • Hotel Mercure Créolia Réunion
  • Hotel Mercure Créolia Saint-Denis
  • Hotel Mercure Créolia Saint-Denis Réunion
  • Hotel Mercure Réunion
  • Hotel Mercure Saint-Denis
  • Mercure Créolia Réunion
  • Mercure Créolia Saint-Denis Réunion
  • Hôtel Exsel Créolia Hotel
  • Hôtel Exsel Créolia Saint-Denis
  • Hôtel Exsel Créolia Hotel Saint-Denis
  • Hotel Mercure Créolia Saint Denis La Réunion

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.