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Hôtel Le Coeur des Neiges

Photo gallery for Hôtel Le Coeur des Neiges

A balcony with a table, two glasses of beer, and a bowl of fruit.
A cozy restaurant with wooden walls, a seating area with tables and chairs, and a view of the outdoors.
A hotel with a stone facade, red shutters, and a sign indicating it is a hotel.
A living room with a brown sofa, a coffee table, a TV, and a chandelier.
A bedroom with a wooden headboard, a large window with curtains, a painting of skiers, and a fur throw on the bed.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
The current price is NZ$299
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
64 Rue du Vieux Pont, Saint-Gervais-les-Bains, 74170
  • Place, Saint-Gervais Ski Resort
    ‪1 min walk‬
  • Place, St. Gervais Gondola
    ‪14 min walk‬
  • Place, Les Thermes de Saint-Gervais
    ‪2 min drive‬

Room options

View all photos for Deluxe Room

A bedroom with a wooden headboard, a large window with curtains, a painting of skiers, and a fur throw on the bed.

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a painting, and a window with curtains.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

A bedroom with a bed, a dresser, a lamp, and a wall-mounted artwork.

Triple Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

A bedroom with a sloped ceiling, a bed with a geometric-patterned pillow, a heart-shaped decoration on the wall, and a bedside lamp.

Family Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room

A cozy bedroom with a bed, bedside table, and a chair.

Comfort Room

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room (Chambre Cosy)

A hotel room with a bed, a wooden wardrobe, a television mounted on the wall, and a window with curtains.

Classic Room (Chambre Cosy)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Saint-Gervais-les-Bains

At Hôtel Le Coeur des Neiges you'll be 1.2 km (0.7 mi) from Les Thermes de Saint-Gervais and 4.8 km (3 mi) from Saint Gervais Bettex Ski Lift. Highlights at this hotel include free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a terrace. Other amenities include laundry facilities, ski storage and ski passes. Each morning buffet breakfast is served between 8:00 AM and 10 AM. There's also the convenience of free parking nearby. .Places within a 30-minute drive of this 3.5-property class Saint-Gervais-les-Bains hotel include Aiguille du Midi Cable Car and Megeve Ski Resort.

What's nearby

  • Saint-Gervais Ski Resort - 1 min walk - 0.0 km
  • Pile Pont Expo - 2 min walk - 0.2 km
  • Le Valléen Saint-Gervais - 12 min walk - 1.1 km
  • St. Gervais Gondola - 14 min walk - 1.2 km
  • Les Thermes de Saint-Gervais - 2 min drive - 1.1 km

Getting around

  • Chedde Station - 9 min drive
  • Saint-Gervais Tramway Station - 10 min walk
  • Geneva International Airport (GVA) - 62 min drive

Restaurants

  • ‪La Cabane À Léo - ‬18 min drive
  • ‪L'Étable - ‬11 min drive
  • ‪Bar de la Cha - ‬21 min drive
  • ‪Restaurant le Boitet - ‬15 min drive
  • ‪Bj’s Cafe - ‬6 min drive

About this property

Hôtel Le Coeur des Neiges

As a guest of Hôtel Le Coeur des Neiges, you'll find a terrace, multilingual staff, and ski storage. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hôtel Le Coeur des Neiges also features a garden, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 3.5-star Saint-Gervais-les-Bains hotel is smoke free.

  • 15 guestrooms or units
  • Conference rooms
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
Hôtel Le Coeur des Neiges offers 15 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

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The price is NZ$234
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10 AM for a fee: EUR 17 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 4 April and 10 May.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per day, plus a deposit of EUR 150 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 10 for children
  • Pet deposit: EUR 150 per stay
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hôtel Coeur Neiges ST GERVAIS LES BAINS
Hôtel Le Coeur des Neiges Saint-Gervais-les-Bains
Hôtel Coeur Neiges Saint-Gervais-les-Bains
Coeur Neiges Saint-Gervais-les-Bains
Hotel Hôtel Le Coeur des Neiges Saint-Gervais-les-Bains
Saint-Gervais-les-Bains Hôtel Le Coeur des Neiges Hotel
Hotel Hôtel Le Coeur des Neiges
Hôtel Coeur Neiges
Coeur Neiges
Le Coeur Des Neiges
Le Coeur Des Neiges
Hôtel Le Coeur des Neiges Hotel
Hôtel Le Coeur des Neiges Saint-Gervais-les-Bains
Hôtel Le Coeur des Neiges Hotel Saint-Gervais-les-Bains

Frequently asked questions

What is the cancellation policy at Hôtel Le Coeur des Neiges?

Hôtel Le Coeur des Neiges offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Le Coeur des Neiges?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Hôtel Le Coeur des Neiges on 1 Sept 2026 start from NZ$299, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Le Coeur des Neiges?

Yep, Hôtel Le Coeur des Neiges has a free self car park.

Is there a spa on site at Hôtel Le Coeur des Neiges?

No, there is no spa at this property. Les Thermes de Saint-Gervais is a short 18-minute walk away.

What makes Hôtel Le Coeur des Neiges a romantic place to stay?

A champagne service and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hôtel Le Coeur des Neiges.

Does Hôtel Le Coeur des Neiges serve breakfast?

You bet, buffet breakfast is on offer daily between 8:00 AM and 10 AM.

Is there a free airport shuttle available at Hôtel Le Coeur des Neiges?

No, Hôtel Le Coeur des Neiges does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel Le Coeur des Neiges?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hôtel Le Coeur des Neiges Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 13 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brian Manning

Liked: Cleanliness, staff & service, amenities
The hotel is charming and ideally situated. The proprietor, Sebastien, was great. We stayed for four nights and had a fantastic time in the cozy (with fireplace), welcoming hotel.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property in the heart of Saint Gervais and fabulous owner. We would definitely stay here again!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Sheona

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a little gem. sebastian and his family looked after us so well..the views from our bedroom and bfast room were excellent, evening drinks by the log burner very cosy. We highly recommend
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Verified traveller

Quaint, quiet, and quirky

Kind staff. Hotel should advise that there is no elevator for those with mobility issues. Notification ahead of time regarding parking would also be helpful.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

sridevi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted an early check in but they couldn’t accommodate and said they would charge us to check in an hour early. That was inconvenient. Other than that the stay was comfortable and convenient.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accogliente e curato nei particolari ottima la colazione.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations!

Pleasantly surprised about the experience at the Hotel Le Coeur des Neiges! Super friendly welcome from the great check-in guys. Nice and cosy lobby/lounge area. Beautifully decorated room with a big and comfortable bed. Clean and modern bathroom. Strong wifi. Amazing views from the window. Superb breakfast room and options. Service throughout was fabulous. Very close from the restaurants and 15 minutes walk from the ski gondola (shuttle departs every 15 minutes from the tourism office, 3 minutes away).
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très sympa

Hôtel très sympa, bien reçu, chambre vraiment trop petite pour le prix et vraiment trop chaud avec radiateurs éteints, on a dû ouvrir la porte fenêtre. Déjeuner excellent, bien accueillis.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gorgeous hotel, tucked down a little lane a two minute walk from the town square and restaurants.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

MOLES-ROTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un vrai nid douillet

Hôtel familial qui est un vrai petit nid douillet. Chambre refaite avec beaucoup de goût. La salle de petit déjeuner est superbe... Comme la qualité du petit déjeuner. Personnel attentionné. Seul bémol, pas d'accueil de nuit au-delà de 21h.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre avec balcon, spacieuse , belle vue et calme. Deco ambiance montagne cosy. Personnel très souriant et accueillant.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Roseni C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified review

8/10 Good

JORGEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

William

Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Canzianell

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Karin Lomholt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019