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Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz

Photo gallery for Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz

A spa area with lounge chairs and a woman relaxing.
Creator video
An indoor swimming pool with stone arches, a seating area, and a modern interior.
An outdoor dining area with tables and chairs, overlooking a beach and ocean.
A bathtub with a view of a beach and umbrellas.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$426
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
43 Boulevard Thiers, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Place, St-Jean-de-Luz Beach
    ‪1 min walk‬
  • Place, Maison de l'Infante
    ‪8 min walk‬
  • Place, Port de Saint-Jean-de-Luz
    ‪9 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, Terrace

A hotel room with a large bed, two bedside tables with lamps, a sofa, and a small table with a plant.

Junior Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic room with city view

A hotel room with a large bed, a round table with a tray of pastries, and two pink armchairs.

Classic room with city view

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Ocean Room

A hotel room with a bed, a window with a view of the sea, a towel, slippers, and a brochure.

Superior Ocean Room

  • Ocean view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean Terrace Suite

A modern hotel room with a large bed, two bedside tables, a bench, and a sliding door leading to a bathroom.

Ocean Terrace Suite

  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

A hotel room with a bed, a blue armchair, a small table with a pitcher, and a door leading to another room.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior City View Room

A hotel room with a large bed, a round table with a tray of pastries, and two pink armchairs.

Superior City View Room

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Ocean Room

A hotel room with a large bed, a round table with pastries, two blue armchairs, a TV on the wall, and a view of the sea through the window.

Deluxe Ocean Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the area

Saint-Jean-de-Luz

A luxury stay in the heart of Saint-Jean-de-Luz awaits you at Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz. Within just a 10-minute stroll, you'll find St-Jean-de-Luz Beach and Church of St-Jean-Baptiste. Highlights at this beachfront hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the hot springs/mineral springs and mud bath. The restaurant, Aho Fina, serves French cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Spend the day at the beach and enjoy the on-site free kids' club, gym and sauna. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Saint-Jean-de-Luz City Center hotel include Maison de l'Infante and Maison Louis XIV.

What's nearby

  • St-Jean-de-Luz Beach - 1 min walk - 0.1 km
  • Church of St-Jean-Baptiste - 6 min walk - 0.6 km
  • Maison de l'Infante - 8 min walk - 0.7 km
  • Maison Louis XIV - 8 min walk - 0.7 km
  • Port de Saint-Jean-de-Luz - 9 min walk - 0.8 km

Getting around

  • Saint-Jean-de-Luz Ciboure Station - 11 min walk
  • San Sebastian (EAS) - 27 min drive

Restaurants

  • ‪Hôtel Parc Victoria - ‬8 min walk
  • ‪Bellini - ‬3 min walk
  • ‪Café Vauban - ‬4 min walk
  • ‪Café de Paris - ‬1 min walk
  • ‪Brasserie le Sud - ‬4 min walk

About this property

Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz

Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, a terrace, and a complimentary children's club are also featured at the luxury Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Saint-Jean-de-Luz hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Built in 1909
  • Deli
  • Kid's club (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz offers 52 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 20 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Guests under 13 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.9 out of 5, Exceptional, 159 reviews
The price is NZ$311
includes taxes & fees
4 Oct - 5 Oct
BIZIPOZ HOTEL

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (EUR 32 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aho Fina

Things to do

  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free children's club
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1909
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 26 November and 16 December.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 51.0 per night.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Valet parking fee: EUR 32 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 51.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Loreamar Thalasso
Grand Hotel Loreamar Thalasso Spa
Grand Hotel Loreamar Thalasso Spa Saint-Jean-de-Luz
Grand Loreamar Thalasso Spa
Grand Loreamar Thalasso Spa Saint-Jean-de-Luz
Loreamar
Loreamar Hotel
Loreamar Spa
Loreamar Thalasso Spa
Thalasso Spa Loreamar
Grand Hôtel Thalasso Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso Spa
Grand Thalasso Spa Saint-Jean-de-Luz
Grand Thalasso Spa
Thalasso Et Spa Saint Jean Luz
Grand Hôtel Thalasso et Spa Hotel
Grand Hôtel Thalasso et Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso et Spa Hotel Saint-Jean-de-Luz

Frequently asked questions

What is the cancellation policy at Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz?

Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz on 11 Oct 2026 start from NZ$426, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz?

Yep, Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz has valet parking for EUR 32 per day.

Are there any beaches close to Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz?

Yep, Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz is a short 2-minute walk from St-Jean-de-Luz Beach. Fun beach activities include jet skiing, waterskiing and windsurfing.

Is there a spa on site at Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz?

Yep, there is an onsite spa at Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz have a pool?

Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz has an indoor pool. The pool is open 9:00 AM to 7:00 PM.

What makes Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz a romantic place to stay?

A hot tub and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz.

Does Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz serve breakfast?

Sure does, buffet breakfast is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz?

Cats and dogs are welcome at Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz, with food and water bowls on offer.

Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 304 out of 404 reviews
Rating 8 - Good. 72 out of 404 reviews
Rating 6 - Okay. 14 out of 404 reviews
Rating 4 - Poor. 8 out of 404 reviews
Rating 2 - Terrible. 6 out of 404 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historic property right on the beach.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very well maintained and the staff were friendly and helpful. Spa and outside area was most enjoyable.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome. Benoit from considerate services gave us the best restaurant recommendations (Alcalde, Aux Pigeons Blancs and Kako!). We will be back.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel !

Just Amazing - will be back !
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, perfect location, with kind, helpful and friendly staff. Lovely spa. Our city view room experienced quite a lot of noise from the road and early morning hotel deliveries. The experience in an ocean front room is completely different, but comes at a premium at almost double the price. Saint Jean de Luz is a charming town and the Basque coast is beautiful.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels ever
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, lovely room, very clean and perfect location
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful spot on the beach. Great rooms, food, location and top notch staff. Hated to leave!!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility, staff, and food. Location is superb!!!
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST location in town. Super amenities.
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel deserves its five star rating. Rooms are really attractive, location is right on the beach, staff are friendly and efficient. The sea water swimming pool is a real bonus. We loved drinks on the terrace at sunset.
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Service second to none!
Stayed 3 nights in Jun 2024
Verified review

4/10 Poor

Hotel is right on the beach. The location is very good. A little outdated but fine. The pool is indoor, the spa was ok, I had a good massage. We don’t eat dinner there, but lunch was very good.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We will come back.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Historic Hotel

This is a majestic old (but updated) hotel with excellent service. They gave us a tour of the facility and explained all the available services. The whirlpool, sauna, and steam room were all included in the price of the room. They even upgraded our room to ocean view! What incredible service at an incredible hotel.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great employee and very professional and kind. The only inconvenience is that they can’t let you or service you on the beach
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Overpriced. Very far from 5 stars it claims to be
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property in a lovely location. The beach is easily accessible and the terrace is lovely. The standard room was the smallest hotel room I’ve ever seen. AC not particularly effective.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent staff!

The front desk (Cami) welcomed us even though we were early for check-in. The Concierge (Julien) helped us with our luggage, dinner reservations and early morning travel arrangements to the airport. Merci!
great location for a short stay!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse. The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was a city facing room.
Stayed 3 nights in Oct 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not a Thalasso hotel. Was better few years ago

They advise as Thalasso, but it is not sea water. It is a pool with jets. The Spa area had better days… the Himalaya salt sauna and ice fountain not working. The pool water a bit cold, few places to rest and bad maintenance In the rooms the pillows wore terrible, the tower rack not working in hole hotel ( so our swimming clothes and towels dont dry) and they turn of the air conditioner at night, just leave the fan, so in October I couldn’t sleep I’ve stayed in this hotel before, and was much better.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice, maybe 4.5 rather than 5 stars

Impressive building, right on the seafront, nice character. Really lovely staff and service. Nice decor in the rooms, furnished to a high standard, big beds, nice linen and many pillows! We were kindly upgraded (bc Gold Hotels.com member?) to a sea view room, which was lovely. Despite the rain getting in and soaking the carpet by the French windows (just an upkeep issue). The spa is really nice, vaulted ceilings, impressive reception area that you pass through. Good sauna and steam room. Not sure about the salt room, wasn't very warm? Pool area could do with a bit of TLC, starting to show wear and tear. There was some brown slime on the edge of the seats in the hammam 😬. Decent bar area with good cocktail selection and snacks. You pay for the location, prestige and building, but it's nice and the reception and spa staff were really lovely.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dejligt hotel og perfekt beliggenhed
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal ppara pasear o bañarte en el playa , buen spa y personal agradable
Stayed 3 nights in May 2026