Hôtel et Résidence La Réserve

4.0 star property

Photo gallery for Hôtel et Résidence La Réserve

Seasonal outdoor pool, pool umbrellas, pool loungers
A patio area with outdoor furniture, a pathway, and a view of the ocean.
Family Apartment (for 5 people)
Exterior
Suite, Partial Sea View | Living room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is NZ$412
includes taxes & fees
28 June - 29 June

Explore the area

View map
Pointe Sainte Barbe, 1 Avenue Gaëtan Bernoville, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Place, Les Flots Bleus
    ‪6 min walk‬
  • Place, St-Jean-de-Luz Beach
    ‪13 min walk‬
  • Place, Church of St-Jean-Baptiste
    ‪3 min drive‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪16 min drive‬

Room options

Privilege Room, partial Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Partial sea view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Club Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Traditional Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Partial Sea View

  • Partial sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

Family Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

Family Apartment (for 5 people)

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Family Apartment (for 4 people)

  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

Prestige Apartment (for 6 people)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 73 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 King Sofa Bed
  • Free Wi-Fi

Studio (for 2 people)

  • Partial ocean view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Family Studio (for 3 people)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Family Studio Suite (for 4 people)

  • Partial ocean view
  • 49 sq m
  • Sleeps 4
  • 1 Large Single Bed and 1 King Sofa Bed
  • Free Wi-Fi

Comfort Apartment (for 4 people)

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Family Apartment (for 6 people)

  • Partial ocean view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

Prestige Room

  • Ocean view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Privilege room Garden view

  • Garden view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Saint-Jean-de-Luz

At Hôtel et Résidence La Réserve you'll be within a 10-minute stroll of Bay of Biscay and within 30 minutes of Church of St-Jean-Baptiste. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include facials and body treatments. The restaurant, Ilura, serves French cuisine and is open for breakfast, lunch and dinner. Enjoy the outdoor tennis court, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. 646 square feet (60 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of extended parking. .Places within a 30-minute walk of this 4-property class Saint-Jean-de-Luz hotel include Maison de l'Infante and Maison Louis XIV.

What's nearby

  • Les Flots Bleus - 6 min walk - 0.6 km
  • St-Jean-de-Luz Beach - 13 min walk - 1.1 km
  • Church of St-Jean-Baptiste - 3 min drive - 1.8 km
  • Maison Louis XIV - 4 min drive - 2.1 km
  • Port de Saint-Jean-de-Luz - 4 min drive - 2.1 km

Getting around

  • Guethary Station - 8 min drive
  • Biarritz (BIQ-Pays Basque) - 20 min drive

Restaurants

  • ‪Café Vauban - ‬18 min walk
  • ‪Ilura Restaurant - ‬1 min walk
  • ‪Hôtel Parc Victoria - ‬10 min walk
  • ‪Brasserie le Sud - ‬18 min walk
  • ‪Le Petit Grill Basque – Chez Maya - ‬4 min drive

About this property

Hôtel et Résidence La Réserve

Hôtel et Résidence La Réserve offers its guests a seasonal outdoor pool, an outdoor tennis court, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Hôtel et Résidence La Réserve. Self parking is free.

This 4-star Saint-Jean-de-Luz hotel is smoke free.

  • 1 building
  • 1 floor
  • 85 guestrooms or units
  • Conference rooms
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hôtel et Résidence La Réserve offers 85 air-conditioned accommodations with a safe and complimentary bathrobes. 22-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

This Saint-Jean-de-Luz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 23 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ilura

Things to do

  • Children's pool
  • Library
  • Outdoor tennis court
  • Piano
  • Seasonal outdoor pool
  • Tennis lessons
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 November 2026 to 17 March 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 65 per stay
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 12 for children
  • Extended parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 349327262

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in November.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel La Réserve Saint-Jean-de-Luz
La Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve Saint-Jean-de-Luz
Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve
Résidence Réserve Saint-Jean-de-Luz
Hotel Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Saint-Jean-de-Luz Hôtel et Résidence La Réserve Hotel
Hotel Hôtel et Résidence La Réserve
Résidence Réserve
Hôtel La Réserve
Et La Reserve Saint Jean Luz
Et La Reserve Saint Jean Luz
Hôtel et Résidence La Réserve Hotel
Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Hôtel et Résidence La Réserve Hotel Saint-Jean-de-Luz

Frequently asked questions

What is the cancellation policy at Hôtel et Résidence La Réserve?

Hôtel et Résidence La Réserve offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel et Résidence La Réserve?

As of 27 Jun 2026, prices found for a 1-night stay for 2 adults at Hôtel et Résidence La Réserve on 28 Jun 2026 start from NZ$412, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel et Résidence La Réserve?

Yep, Hôtel et Résidence La Réserve has a free self car park.

Are there any beaches close to Hôtel et Résidence La Réserve?

Yep, Hôtel et Résidence La Réserve is a short 12-minute walk from St-Jean-de-Luz Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Hôtel et Résidence La Réserve have a pool?

Hôtel et Résidence La Réserve has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from April to November.

What makes Hôtel et Résidence La Réserve a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hôtel et Résidence La Réserve.

Is Hôtel et Résidence La Réserve family-friendly?

You bet! With amenities such as a children's pool, children's meals and babysitting services, it's no surprise that Hôtel et Résidence La Réserve is a hit with families.

Does Hôtel et Résidence La Réserve serve breakfast?

Sure does, buffet brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hôtel et Résidence La Réserve?

No, Hôtel et Résidence La Réserve does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel et Résidence La Réserve?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hôtel et Résidence La Réserve?

Check-in begins at 4:30 PM. Check-out time is 11 AM.

Are pets allowed at Hôtel et Résidence La Réserve?

No, only service animals are allowed.

Hôtel et Résidence La Réserve Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 94 out of 143 reviews
Rating 8 - Good. 38 out of 143 reviews
Rating 6 - Okay. 6 out of 143 reviews
Rating 4 - Poor. 5 out of 143 reviews
Rating 2 - Terrible. 0 out of 143 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shaun

Excellent location, friendly and helpful staff and food was first class in bar and in restaurant.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Views

A fabulous place to stay - views, location, food, comfort.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great experience and hotel staff was awesome!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Oyidiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The green outdoor space in and out of the hotel is amazing. Perfect place to have long walks while admiring the coast and the sea. Totally recommend 👌
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lence

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to relax
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely setting for a memorable vacation. Beautiful views, comfortable rooms and a quaint town just steps away. We will definitely be back.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic place for rest and relax in a beautiful location. They know how to profit from the beautiful natural beauty of their location. The service is excellent.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay,great bartender and great staff.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location. Great gardens and swimming pool area. The staff were friendly, knowledgeable and helpful. The bar staff in particular couldn’t do enough to help you. Nice cliff top walk down to St Jean de Luz. All in all, we had a very pleasant two night stay here. Could have stayed longer!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kimie

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property overlooking the ocean is breathtaking. We enjoyed having our meals in the terrace while admiring the garden and the sea. Parking within the property was very convenient. The rooms are spacious, very clean, and comfortable. The food at the Illira restaurant is exquisite and I highly recommend it.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with very nice staff. We slept soundly due to the quiet area and the comfortable bed. The shower is excellent and the bathroom looks like it’s updated as all the fixtures are of a high quality and nice design. We chose the breakfast option and it was delicious with a lot of choices. All the food was very fresh. You can even boil your own egg if you don’t want the scrambled eggs. My only regret is that we couldn't stay longer.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Robert

Disliked: Property conditions & facilities
The rooms smelled of mildew. They were remodeled recently, but still felt cheap and old inside.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Tiniest room ever

The room was barely bigger than the bed. No place to open a suitcase. We had to put the suitcases on the bed, get out what we needed and then close them up again.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Krysti & Dave

Disliked: Staff & service, amenities, property conditions & facilities
Property could be cleaner. Bad service. No coffee pods or water available. Staff wasn’t much help at check in.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Stunning view

The view is amazing! The pool was heated so we could use it even by cloudy 20 degrees outside. The apartments are nice with a nice inside and outside table. To improve: They need to exchange the knifes to cut. They weren’t sharp at all. And the hygienic plastic bed sheet is a bad solution. It makes so sweat the whole night even the kids were complaining.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super endroit au calm

Silencieux, confortable, belle vue, super bien equipe (cuisine). Je suis restée une nuit avec une amie et deux nuits seules. J’ai prolonge sur le moment, avec l’aide de la reception, qui a gentiment garde le tarif que j’avais avant. Parking juste a cote. Il n’y a pas d’ascenseur (a savoir pour ceux qui en ont besoin). Un tout petit detail, quand j’ai prolonge on ne m’a pas dit que je devais repasser a la reception pour mettre a jour mes clefs. Ma chambre etait a l’oppose de la reception. Un peu pénible lorsque je suis rentrée le soir avec mes course et mon diner….
Morning run apres le jardin botanique
Morning run vers St. Jean de Luz
Vue depuis la terrace de ma chambre
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Sejour tres agreable. Tres bon accueil. Superbe terrasse avec vue sur mer. Parc magifique. Ameublement et equipement un peu vieillot et entree de gamme.
Stayed 6 nights in Sep 2024
Verified

8/10 Good

Birgit Hiltrud

Liked: Cleanliness, property conditions & facilities
die Suite war fantastisch das Restaurant sehr teuer keine Fitnessräume
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

yves

Liked: Cleanliness, staff & service, property conditions & facilities
Tout le complexe s'y prête pour passer un bon séjour avec superbe vue et piscine
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement idyllique et tranquille surplombant la mer. Une vue magnifique, personnel courtois et professionnel. Le restaurant a une excellente table.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

TAKAFUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回で3回目の利用ですが、いつもスタッフが親切で気持ちの良いサービスを提供してくれます。 また、ホテルのレストランIluraの料理も大変おいしく、また海辺沿いにある場所もとても素敵です。 またぜひ行きたいホテルの一つです。
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Hannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Lage der Unterkunft, Sauberkeit und Freundlichkeit der Mitarbeiter.
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

philippe

Liked: Cleanliness, staff & service
Nous pension réservée dans l’hôtel et nous avons était logé côté résidence Réservé aux familles Escalier sans ascenseur Et un équipement plus que simpliste Un frigo chaud Et un restaurant très éloigné de la chambre
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La reserve Saint-Jean-de-Luz

3 dias muito bons no la reserve. Muito comfortavel, quartos muito calmos e insonorizados e com persianas, o que não permite a luz entrar. Pessoal muito simpatico e condições nas piscinas muito boas com muito espaço e cadeiras. Bom pequeno almoço mas com escolha ligeiramente limitada de charcutaria e queijos, bom como de opções quentes. O espaço do pequeno almoço, tanto dentro como fora é excelente
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Le site est exceptionnel, la vue et la chambre également. Dommage d'avoir eu un lit en 190 de long (je fais 1.80, mes pieds dépassaient). La clim est un peu bruyante.
Stayed 1 night in Sep 2023