At Hôtel Le Relais Saint Jacques you'll be within a short 5-minute stroll of Maison Louis XIV and Church of St-Jean-Baptiste. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, luggage storage and a front desk safe. Additionally, you'll find a lift. Each morning buffet breakfast is served between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 30-minute drive of this 3-property class Saint-Jean-de-Luz hotel, attractions include Bay of Biscay and Hendaye Beach.
What's nearby
Maison Louis XIV - 4 min walk
Church of St-Jean-Baptiste - 4 min walk
Port de Saint-Jean-de-Luz - 5 min walk
St-Jean-de-Luz Beach - 5 min walk
Port of Saint-Jean-de-Luz Ciboure - 6 min walk
Getting around
Saint-Jean-de-Luz Ciboure Station - 1 min walk
Biarritz (BIQ-Pays Basque) - 21 min drive
Restaurants
Etxe Nami - 3 min walk
Cinéma le Select - 3 min walk
Maison Adam - 4 min walk
Le Cosmopolitain - 3 min walk
Amorino - 4 min walk
About this property
Hôtel Le Relais Saint Jacques
Comfortable hotel in Saint-Jean-de-Luz
As a guest of Hôtel Le Relais Saint Jacques, you'll find a front desk safe and a lift. Public spaces have free WiFi and wired Internet.
17 guestrooms or units
Breakfast available (surcharge)
Front desk (limited hours)
Storage area for luggage
Front desk safe
Lift
Hôtel Le Relais Saint Jacques offers 17 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.
This Saint-Jean-de-Luz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
Food and drink
Daily buffet breakfast available for a fee: EUR 11.50 for adults and EUR 11.50 for children
Family friendly
Soundproofed rooms
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Daily housekeeping
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Memory foam mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels
Entertainment
Flat-screen TV with premium satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Minibar
More
Air conditioning
Desk
Free local calls
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets: EUR 11 per pet, per night
Maximum 1 (weight limit: 22 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 1.68 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 11.5 for adults and from EUR 11.5 for children
Pet fee: EUR 11 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Qualys Hotel Relais Saint J
Qualys Hotel Relais Saint J Saint-Jean-de-Luz
Qualys Relais Saint J
Qualys Relais Saint J Saint-Jean-de-Luz
Hôtel Relais Saint Jacques Saint-Jean-de-Luz
Relais Saint Jacques Saint-Jean-de-Luz
Le Relais Saint Jacques
Hôtel Le Relais Saint Jacques Hotel
Hôtel Le Relais Saint Jacques Saint-Jean-de-Luz
Hôtel Le Relais Saint Jacques Hotel Saint-Jean-de-Luz
Frequently asked questions
What is the cancellation policy at Hôtel Le Relais Saint Jacques?
Hôtel Le Relais Saint Jacques offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Hôtel Le Relais Saint Jacques?
As of 2 May 2024, prices found for a 1-night stay for 2 adults at Hôtel Le Relais Saint Jacques on 12 May 2024 start from NZ$174.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to Hôtel Le Relais Saint Jacques?
Yep, Hôtel Le Relais Saint Jacques is a short 5-minute walk from St-Jean-de-Luz Beach.
Does Hôtel Le Relais Saint Jacques serve breakfast?
Yep, buffet brekkie is offered daily from 7 AM to 11 AM.
Is there a free airport shuttle available at Hôtel Le Relais Saint Jacques?
No, Hôtel Le Relais Saint Jacques does not offer an airport shuttle service.
What time are check-in & check-out at Hôtel Le Relais Saint Jacques?
Check-in begins at 3:00 PM. Check-out time is noon.
Are pets allowed at Hôtel Le Relais Saint Jacques?
Furry friends are welcome at Hôtel Le Relais Saint Jacques, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.
Is there a golf course on site at Hôtel Le Relais Saint Jacques?
There isn't one on site, but Nivelle Golf Course is a short 16-minute walk away.
Hôtel Le Relais Saint Jacques Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The lady who checked us in was very pleasant and helpful. The hotel was in a great location to access the downtown area for shopping, restaurants and beach. It was also very convenient for the train station where we arrived and bus stop we used to leave from. The room was clean and comfortable. We were happy to have a/c, the juliet balcony and a fridge!
The hotel was very easy to find being opposite the train station and the old town and the beach were easily accessible.
The bed was very comfortable and it was helpful to have a fridge and tea and coffee making facilities.
Stayed here one night, everything was clean and in working order. The hotel is on a busy street but the windows are well insulated so the noise wasn't a problem. The bed was very comfortable, the mattress was soft and they gave lots of pillows. Parking wasnt easy to find and it's paid, if you have heavy luggage you might have to carry it a bit.
Keri
Stayed 1 night in Apr 2022
10/10 Excellent
Verified traveller
Business traveller
11 Dec 2019
Liked: Cleanliness, staff & service
Just a great place to stay. Professional and good natured team. Tidy room. Super bathroom. Fantastic aquarium in breakfast room
The hotel is difficult to find as it is right on a roundabout. There is limited tight parking. Check in was efficient. The room was small, tired and a small bed. Limited tea/coffee facilities. I requested more milk capsules and was told they would be brought to the room. They never arrived and then reception had closed. Check out was a fiasco. Had to wait and the receptionist was in a blind panic. She took my payment and then insisted it hadn’t gone through. She took it again and yes, she charged me twice. To their credit they contacted me two days later and apologised.