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Hôtel & Spa – Thalazur Saint Jean de Luz

4.0 star property
Upscale hotel near the beach

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Hôtel & Spa – Thalazur Saint Jean de Luz

Photo gallery for Hôtel & Spa – Thalazur Saint Jean de Luz

Front of property
Pool
Superior Room, Balcony
Restaurant
Couples treatment room(s), sauna, hot tub, steam room

Overview of Hôtel & Spa – Thalazur Saint Jean de Luz

Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Place Maurice Ravel, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Popular LocationSt-Jean-de-Luz Beach1 min walk
  • Popular LocationChurch of St-Jean-Baptiste5 min walk
  • Popular LocationPort de Saint-Jean-de-Luz7 min walk
  • AirportBiarritz (BIQ-Pays Basque)21 min drive

Room options

View all photos for Superior Room, Terrace

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room, Terrace

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Superior Triple Room, Balcony

Premium bedding, minibar, in-room safe, blackout curtains

Superior Triple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Duplex, Sea View

Duplex, Sea View

Duplex, Sea View

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Duplex, Sea View

Superior Duplex, Sea View

Superior Duplex, Sea View

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, blackout curtains

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2020
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, blackout curtains

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Premium bedding
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

Similar properties

View from room
Grand Hôtel Thalasso et Spa
Pool
Spa
Pet-friendly
Free WiFi
4.7 out of 5, Exceptional, (309)
The price is NZ$544
for 1 night
includes taxes & fees
16 May - 17 May
Grand Hôtel Thalasso et Spa

About the area

Saint-Jean-de-Luz

A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. Enjoy the Turkish bath/hammam, sauna and lifeguards on site. Plus you'll find free WiFi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is available.

What's nearby

  • St-Jean-de-Luz Beach - 1 min walk
  • Church of St-Jean-Baptiste - 5 min walk
  • Maison Louis XIV - 7 min walk
  • Port de Saint-Jean-de-Luz - 7 min walk
  • Port of Saint-Jean-de-Luz Ciboure - 13 min walk

Restaurants

  • Café le Vauban - 3 min walk
  • Le Bar Basque - 3 min walk
  • Bellini - 2 min walk
  • Brasserie le Sud - 1 min walk
  • Le Bistrot Luzien - 2 min walk

About this property

Hôtel & Spa – Thalazur Saint Jean de Luz

Upscale hotel near the beach
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business centre on site.

This Art Deco hotel is smoke free.

  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 17 per day); reservations required
  • Street parking available
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Erdiko
  • Erdiko
  • Hélianthal
  • Hélianthal

Things to do

  • 18 holes of golf
  • 2 spa tubs
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Library
  • Optional golf privileges
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre

Outdoors

  • Direct access to the beach
  • Garden
  • On the boardwalk
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Art Deco architecture
  • Building
  • Built in 1989
  • Lifeguards
  • Renovated entire property - July 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hélianthal Hôtel Thalasso
Hélianthal Hôtel Thalasso Saint-Jean-de-Luz
Hélianthal Thalasso
Hélianthal Thalasso Saint-Jean-de-Luz
Hôtel Hélianthal Saint-Jean-de-Luz
Hôtel Hélianthal Thalazur Saint-Jean-de-Luz
Hélianthal Saint-Jean-de-Luz
Hélianthal
Hôtel Hélianthal Thalazur
Hélianthal Thalazur Saint-Jean-de-Luz
Hélianthal Thalazur
Hélianthal Hôtel Thalasso Spa
& – Thalazur Saint Jean Luz
Hôtel Spa Hélianthal by Thalazur
Hôtel Spa – Thalazur Saint Jean de Luz
Hôtel & Spa – Thalazur Saint Jean de Luz Hotel
Hôtel & Spa – Thalazur Saint Jean de Luz Saint-Jean-de-Luz
Hôtel & Spa – Thalazur Saint Jean de Luz Hotel Saint-Jean-de-Luz

Hôtel & Spa – Thalazur Saint Jean de Luz Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 110 out of 266 reviews" "
Rating 8 - Good. 111 out of 266 reviews" "
Rating 6 - Okay. 30 out of 266 reviews" "
Rating 4 - Poor. 12 out of 266 reviews" "
Rating 2 - Terrible. 3 out of 266 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Stayed 3 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great staff, perfect location
Stayed 7 nights in Aug 2023

8/10 Good

Jim

Stayed 1 night in Oct 2022

10/10 Excellent

Robyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and well located. We stayed in a suite and it was great! Having a large terrace was very nice!
Stayed 3 nights in Aug 2022

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and very comfortable, the pool is amazing with all the Thalassotherapy amenities. Very good restaurant with wonderful ocean view, and the beach just a few steps away.
Stayed 2 nights in Jul 2022

10/10 Excellent

Vladislav, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning do not book
Awful experience do not book this hotel
Stayed 1 night in Jul 2022

6/10 Okay

Tonia

Liked: Property conditions & facilities, room comfort
I would have expected a proper coffee machine on the rooms not instant coffee . Check in lady Sarah needs to improve her customer relations .
Stayed 3 nights in Jul 2022

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Luke

Stayed 3 nights in Aug 2021