Saint-Urbain accommodation from NZ$120

A very popular hotel for sure with spacious rooms, great Wifi, and a lovely pool, jacuzzi, sun lounger area. The reception and staff were excellent and this hotel deserves its high review rating. Plenty of secure parking which is a must for me. There is a restaurant on site for continental breakfast and main meals but we did not use so not able to rate. The location means transport is required but it should be mentioned there are excellent cycle paths adjacent to the road.

The staff were very friendly and helpful. We had breakfast twice while we were there, plenty of options available. The restaurant and bar were unfotunately closed so we had to drive if we didnt want to cook, as the hotel is a little tucked away. The room itself was very nice and the kitchenette was well equiped. The only downside was there wasn't anywhere to sit and eat,the balcony chairs had seen better days and only had a small drinks table and inside was a a sofa with a glass coffee table so you would need a tray to eat on your lap. There was a writing desk with a tv, but only one chair. The bed was very comfotable and the bathroom was a good size. Overall a nice stay.

We booked weeks in advance and arrived after a four hour drive to be told that we couldn't use car park because we did not reserve parking. Hotels.com gave no options to reserve and the listing details say nothing about reservation. There was no on road parking available. The manager kept saying it is clearly marked and I showed him it wasn't. Eventually the young lady on reception worked something out to park at the side of the hotel. That night and before we left two parking spaces remained available in the parking. So frustrating and needless stress. The room was very basic and looked nothing like the photos. Breakfast buffet was very basic and poor value for money. No gluten free or lactose free options despite messaging twice in advance. If I didn't bring my own food I would have had nothing yet still paid for breakfast!!! The coastline is beautiful but the town was lacklustre. It was not even that cheap! Go elsewhere. Paid much less for much better, overpriced and underperforming hotel. We would have left were it not for the really friendly and helpful young lady on reception.