Sure Hotel by Best Western Saintes

3.0 star property
Hotel in Saintes with free parking

Photo gallery for Sure Hotel by Best Western Saintes

Enter through the welcoming entrance, where a staircase leads to a covered outdoor area with seating and a balcony overlooking a beautifully maintained lawn.
Welcome to our reception area, featuring a curved desk, flat-screen TV, and a beautiful potted plant.
Enjoy a selection of freshly baked bread and pastries, including white and whole grain options, along with sweet treats like croissants and Nutella.
Relax in a stylish room with a double bed, side table, and mirror.
Hotel entrance at night, featuring a flat roof and well-manicured lawn.

Popular amenities

  • Bar
  • Air conditioning
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking included
The current price is NZ$149
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
109 Cours Du Marechal Leclerc, Saintes, Charente-Maritime, 17100
  • Saintes Amphitheatre
    ‪3 min drive‬
  • Saintes Cathedral
    ‪4 min drive‬
  • Abbaye aux Dames
    ‪5 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Saintes

At Sure Hotel by Best Western Saintes you'll be 2 km (1.3 mi) from Saintes Amphitheatre and 2.4 km (1.5 mi) from Saint-Eutrope Church. Highlights at this hotel include free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. .In proximity to this 3-property class Saintes hotel you'll find Royan Beach.

What's nearby

  • Saintes Golf - 19 min walk - 1.6 km
  • Saintes Amphitheatre - 3 min drive - 1.8 km
  • Saint-Eutrope Church - 3 min drive - 2.5 km
  • Saintes Cathedral - 4 min drive - 2.8 km
  • Abbaye aux Dames - 5 min drive - 3.5 km

Getting around

  • Saintes Station - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪La Boucherie Café - ‬1 min walk
  • ‪New Royal Saintes - ‬3 min drive
  • ‪Le Plaisance - ‬3 min drive
  • ‪Pizza Délices - ‬3 min drive

About this property

Sure Hotel by Best Western Saintes

Hotel in Saintes with free parking
Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

This 3-star Saintes hotel is smoke free.

  • 36 guestrooms or units
  • Built in 1990
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • No smoking on site
  • Bar or lounge
Sure Hotel by Best Western Saintes offers 36 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 32-inch Smart televisions come with digital channels.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include offices and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in September 2021.

Languages

English, French

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 11 per person
  • A bar/lounge

Family friendly

  • Free cot

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift (single-level property)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (75 centimetre high)

More

  • Built in 1990
  • Renovated guestrooms - September 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Office

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 9 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 per person
  • Pet fee: EUR 9 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Cheques-vacances and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards, ANCV Chèques-vacances and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sure By Best Saintes Saintes
Sure Hotel by Best Western Saintes Hotel
Sure Hotel by Best Western Saintes Saintes
Sure Hotel by Best Western Saintes Hotel Saintes

Frequently asked questions

Is parking available at Sure Hotel by Best Western Saintes?

Yep, Sure Hotel by Best Western Saintes has a free self car park.

How much does it cost to stay at Sure Hotel by Best Western Saintes?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Saintes on 3 Aug 2025 start from NZ$143.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sure Hotel by Best Western Saintes?

The closest beach to Sure Hotel by Best Western Saintes is Royan Beach (31.7 km).

Does Sure Hotel by Best Western Saintes serve breakfast?

You bet, buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sure Hotel by Best Western Saintes?

No, Sure Hotel by Best Western Saintes does not offer an airport shuttle service.

What time are check-in & check-out at Sure Hotel by Best Western Saintes?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Sure Hotel by Best Western Saintes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel. La rénovation des chambres est excellente, toutefois la petitesse des chambres les rend très chaude la nuit. Très bon accueil.
Stayed 1 night in Apr 2025

4/10 Poor

Patrice

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Fuyez

Lit taché de sang et avec des puces de lit. Télé coller au plafond très difficile pour regarder et de plus pas de chaînes françaises. Pour un 3 étoiles inadmissible.
Stayed 1 night in Apr 2025

6/10 Okay

Philippe

Stayed 1 night in Mar 2025

10/10 Excellent

Lenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Super séjour, accueil agréable. Personnel au top. Habitué des 3/4 étoiles, le personnel n’a rien à leur envier ! Rare de voir du personnel de qualité comme ça !
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Ça n'est pas ce à quoi on s'attendait

Lors de la réservation, tout nickel, chouettes photos. Mais... C'est noté sur hôtel.com que l'arrivée pouvait se faire à partir de 14h et à notre arrivée, grosse déception, un papier disant ouvert à partir de 16h avec un numéro de téléphone, j'appelle et la dame me dit qu'elle va faire passer notre chambre avant pour qu'elle soit prête à 15h et elle me téléphone dès qu'elle est prête. Elle ne m'a jamais appelé, et me dit ensuite qu'on s'est mal compris. Arrivée à la réception, la dame me dit que c'est bien noté sur booking! Et??? Bref, on prend la chambre, c'est beau et mignon. On prend une douche, et c'est toute la sdd qui est inondée et la Vmc n'a pas l'air de fonctionner, y a de l'eau jusqu' au bord de l'évier quand on se douche, cool pour le téléphone juste à côté ! Bref, on dort sur une bonne literie, et pour le p'tit déj, du pain de mie, on a du demander un morceau de baguette qu'elles allaient mettre au four après notre demande. Pas beaucoup de choix dans ce mini buffet, heureusement que le café était bon. Au moment de rendre la clé, je leur apporte des morceaux de plastique durs qui se trouvaient près du lit et la dame me demande ce que c'est. J'explique que j'ai trouvé ça au bord du lit et que ça doit probablement provenir du pied du lit. Elle me répond : ah ok, merci! Et quoi! Pas me demander si tout s'est bien passé ? Vous avez passé un agréable séjour ? Non, non, c'est normal de ne rien demander aux clients. En résumé, ça nous a dépanné.
Stayed 1 night in Mar 2025