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Hotel Metropolitan Saitama Shintoshin

Property class: 3.5

Photo gallery for Hotel Metropolitan Saitama Shintoshin

A hotel room with a large bed, a desk, a chair, a TV, and a decorative wall.
A spacious lobby with a curved reception desk, comfortable seating areas, and a modern ceiling design.
A hotel reception area with a modern design, including a reception desk and a name tag on the staff member.
A person standing in a hotel corridor with a name tag and a red pocket square.
A modern urban area with high-rise buildings, a distinctive architectural structure, and a tram system.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
The current price is NZ$140
19 Oct - 20 Oct

Explore the area

View map
11-1 Shintoshin, Chuo-ku, Saitama, Saitama, 330-0081
  • Place, Keyaki Hiroba
    ‪1 min walk‬
  • Place, GMO Arena Saitama
    ‪1 min walk‬
  • Place, Yono Park
    ‪4 min drive‬

Room options

View all photos for Superior Triple Room

Room

Superior Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Single Room

Room

Superior Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Semi-double Room

Room

Superior Semi-double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Superior Single Room

9.4 out of 10
Exceptional
(38 reviews)
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Semi Double Room

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Superior Semi Double Room

9.6 out of 10
Exceptional
(26 reviews)
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a wall with a textured pattern.

Superior Double Room

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

A hotel room with two beds, a sofa, a TV, and a window with curtains.

Superior Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Triple Room

A hotel room with two beds, a sofa, a TV, and a window with curtains.

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Twin Room

A hotel room with a sofa, armchair, and a small round table. There is a TV and a bed with a headboard.

Executive Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Saitama

At Hotel Metropolitan Saitama Shintoshin you'll be steps from GMO Arena Saitama and 2.9 km (1.8 mi) from Nack5 Stadium Omiya. Highlights at this hotel include a restaurant and in-room free WiFi. .The café, カフェ クロスヤード, is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Chuo Ward hotel, you'll be 2.9 km (1.8 mi) from Omiya Park and 3.9 km (2.4 mi) from Railway Museum.

What's nearby

  • Keyaki Hiroba - 1 min walk - 0.0 km
  • GMO Arena Saitama - 1 min walk - 0.2 km
  • Cocoon City - 6 min walk - 0.6 km
  • Saitama City Space Theater - 4 min drive - 2.1 km
  • Yono Park - 4 min drive - 2.4 km

Getting around

  • Saitama-Shintoshin Station - 5 min walk
  • Tokyo (HND-Haneda) - 95 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪EXCELSIOR CAFFÉ - ‬2 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪杵屋 さいたま新都心店 - ‬2 min walk
  • ‪みとう庵 - ‬3 min walk

About this property

Hotel Metropolitan Saitama Shintoshin

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Hotel Metropolitan Saitama Shintoshin also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Saitama hotel.

  • 157 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Corner/local shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Coffee shop
  • Dining venue
Hotel Metropolitan Saitama Shintoshin offers 157 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.

Similar properties

A spacious lobby with a central seating area, a reception desk, and a staircase with an adjacent escalator.
Palace Hotel Omiya
Omiya
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 794 reviews
The price is NZ$116
19 Oct - 20 Oct
Palace Hotel Omiya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 3,300 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,600 for adults and JPY 1,500 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • カフェ クロスヤード

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2600 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 3300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Metropolitan Saitama-Shintoshin
Metropolitan SaitamaShintoshi
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama Shintoshin Hotel
Hotel Metropolitan Saitama Shintoshin Saitama
Hotel Metropolitan Saitama Shintoshin Hotel Saitama

Frequently asked questions

What is the cancellation policy at Hotel Metropolitan Saitama Shintoshin?

Hotel Metropolitan Saitama Shintoshin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Metropolitan Saitama Shintoshin?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Saitama Shintoshin on 19 Oct 2026 start from NZ$140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Metropolitan Saitama Shintoshin?

Yep, Hotel Metropolitan Saitama Shintoshin has a self car park for JPY 3300 per night. A self car park is also available, for a fee.

Does Hotel Metropolitan Saitama Shintoshin serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel Metropolitan Saitama Shintoshin?

No, Hotel Metropolitan Saitama Shintoshin does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Metropolitan Saitama Shintoshin?

Yep, you can grab a meal at Hotel Metropolitan Saitama Shintoshin's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hotel Metropolitan Saitama Shintoshin?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Metropolitan Saitama Shintoshin?

No, only service animals are allowed.

Hotel Metropolitan Saitama Shintoshin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 602 out of 876 reviews
Rating 8 - Good. 227 out of 876 reviews
Rating 6 - Okay. 33 out of 876 reviews
Rating 4 - Poor. 6 out of 876 reviews
Rating 2 - Terrible. 8 out of 876 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location, easy access train station, shopping center.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from Saitama-Shintoshin station, making it a 20 minute train ride from Tokyo. Price was good for a business hotel of its caliber and came with a solid morning buffet breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Breakfast was diverse and delicious. Wonderful staff.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice and quiet.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good local. Next to train station. Big mall next to the hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location!
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 min walk from exit of Saitama-Shintoshin station. Super convenient and close to many restaurants. Staff are very friendly and helpful.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!!! It is right next to the station exit (it is a wide footbridge connecting hotel > station > Cocoon city). Downstairs, there are 3 floors of restaurants, one convenience store, and one dollar shop. The room is in very good condition. The breakfast is with wide variety, spacious seats, high quality and wide range of food!!! Super good value with services surpassing expectations!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff is nice and very helpful. Extended my stay after the first night. Like the environment around and close to JR.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for several nights. Nice hotel room. Conveniently located near shopping and train station.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to train station and shopping malls
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great experience with excellent service.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at very convenient place. Room was clean and spacious. Buffet had great choices of Japanese/western food
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Clean and tidy.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice, cozy hotel. It’s pretty close to the Saitama Sin Toshin Station and Saitama Arena. It’s very convenient.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic access for Billie EIlish's HMHAS tour at Saitama Super Arena. With a 7-Eleven & Lawson right across the public square, ticket collection was super easy and the train station is literally next door. The room was perfect for a short concert stay, and the breakfast buffet was great.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

I attended an event at the super arena. Absolutely amazing location for train station and event.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for attending events at Saitama super arena.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Amenities
I like the service, very good
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Beds were not comfortable. Staff didn’t let me have 30 min late checkout. Same breakfast everyday- we were there for 6 nights and all we ate was croissant.
Stayed 6 nights in Feb 2026

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