The Natsepa Resort & Conference Center

4.0 star property
Elegant beach resort and 2 outdoor swimming pools

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The Natsepa Resort & Conference Center

Photo gallery for The Natsepa Resort & Conference Center

View from property
Exterior
Presidential Suite | View from room
Presidential Suite
Reception

Overview of The Natsepa Resort & Conference Center

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Jl. Raya Natsepa No. 36, Salahutu, Maluku, 97582
  • Popular LocationTulehu Harbour10 min drive
  • Popular LocationMaranatha Church of Ambon17 min drive
  • AirportAmbon (AMQ-Pattimura)26 min drive
  • Popular LocationPantai Hunimua-Liang44 min drive

Room options

Junior Suite

Highlights

Balcony
Air conditioning
TV
Washer/dryer
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • 84 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

Highlights

Balcony
Air conditioning
Fridge
TV
Washer/dryer
Pillow menu
Blackout curtains
Private bathroom
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

Deluxe Room ( Deluxe Lagoon)

Highlights

Balcony
Private pool
Air conditioning
Fridge
TV
Washer/dryer
Pillow menu
Blackout curtains
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Junior Suite (Junior Suite Lagoon)

Highlights

Balcony
Private pool
Air conditioning
TV
Washer/dryer
Pillow menu
Blackout curtains
Private bathroom
  • 84 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Honeymoon Suite

Highlights

Balcony
Air conditioning
TV
Washer/dryer
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • 84 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
TV
Washer/dryer
Pillow menu
Blackout curtains
  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

About the area

Salahutu

At The Natsepa Resort & Conference Center, you'll be 17.8 km (11.1 mi) from World Peace Gong and 18 km (11.2 mi) from Maranatha Cathedral. Highlights at this beach resort include in-room washers/dryers, free WiFi and free high-speed Internet. .The restaurant, Moluccas Restaurant, serves international cuisine. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 2 outdoor swimming pools, gym and kids' swimming pool plus access to bike hire. Meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4-property class Salahutu resort include Maranatha Church of Ambon and Francis Xavier Cathedral.

What's nearby

  • Tulehu Harbour - 10 min drive
  • Maranatha Church of Ambon - 17 min drive
  • World Peace Gong - 17 min drive
  • Commonwealth War Cemetery - 17 min drive
  • Pantai Hunimua-Liang - 44 min drive

Getting around

  • Ambon (AMQ-Pattimura) - 26 min drive

Restaurants

  • KFC - 9 min drive
  • Maxx Coffee - 7 min drive
  • Cuppa Coffee - 7 min drive
  • KFC - 9 min drive
  • Lateri Beach Restaurant - 9 min drive

About this property

The Natsepa Resort & Conference Center

Elegant beach resort and 2 outdoor swimming pools
As a guest of The Natsepa Resort & Conference Center, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a BBQ, and a garden are also featured at the business-friendly The Natsepa Resort & Conference Center. Free self parking and valet parking are available.

  • 95 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2008
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Natsepa Resort & Conference Center offers 95 air-conditioned accommodations with washers/dryers and a safe. Rooms open to balconies. A pillow menu is available. This Salahutu resort provides complimentary wired and wireless Internet access.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, German, Indonesian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Moluccas Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Built in 2008

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 1 May and 30 September.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 350000 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ambon Natsepa
Aston Ambon
Aston Natsepa
Aston Natsepa Ambon
The Natsepa Resort & Conference Center Resort
Aston Natsepa Resort
The Natsepa Resort & Conference Center Salahutu
Natsepa Ambon
The Natsepa Resort & Conference Center Resort Salahutu
Natsepa Resort Ambon
Aston Natsepa Ambon Hotel Ambon
Aston Natsepa Ambon Resort And Conference Center
Natsepa Resort Salahutu
Natsepa Salahutu

Frequently asked questions

What is the cancellation policy at The Natsepa Resort & Conference Center?

The Natsepa Resort & Conference Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Natsepa Resort & Conference Center?

Yep, The Natsepa Resort & Conference Center has a free self car park and free valet parking.

Are there any beaches close to The Natsepa Resort & Conference Center?

The closest beach to The Natsepa Resort & Conference Center is Pantai Hunimua-Liang (14 km).

Does The Natsepa Resort & Conference Center have a pool?

The Natsepa Resort & Conference Center has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes The Natsepa Resort & Conference Center a romantic place to stay?

A lounge bar and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Natsepa Resort & Conference Center.

Is there a free airport shuttle available at The Natsepa Resort & Conference Center?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at The Natsepa Resort & Conference Center?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Natsepa Resort & Conference Center?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Natsepa Resort & Conference Center?

No, pets are not allowed.

The Natsepa Resort & Conference Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 52 reviews" "
Rating 8 - Good. 21 out of 52 reviews" "
Rating 6 - Okay. 12 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 2 out of 52 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Eding

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite incredible reviews, the property complete disappointed. Amenities were dismal. It was certainly not a luxury property! I could hear my next door neighbours partying in their room in the early hours of the morning! I would not recommend a stay at the Natsepa to anybody that might ask!
Stayed 3 nights in Nov 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Great place to relax!!
View from our window - stunning!
Amazing sunset!!
Stayed 8 nights in Apr 2022

6/10 Okay

Bronwyn, New Zealand

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The staff were great and very keen to look after you as well as they can. The room we had was large and very pleasant. The hotel as a whole is very tired with adjoining buildings in serious disrepair. This seems to be very common in Ambon. The pool area is very nice - an old bar attached now just a sitting area for staff and again deteriorating rapidly which is a shame. We didn’t have huge expectations as this is not a high tourist area and after looking around would still be my choice of place to stay. The main irritant was the constant noise with loud poor quality music in the public areas - dining room, pool area and reception. The outlook is beautiful and peace and quiet would greatly enhance the experience - music is such a personal thing and those who want to listen have their headsets and devices to do that.
Stayed 8 nights in Jan 2020

6/10 Okay

Tim, Queenstown, New Zealand.

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property overall is very tired. That said the actual rooms are OK and the staff lovely. Food was OK but overcooked or not authentic. Probably trying to achieve a balance between western taste and original spice. Music choice was terrible in all common areas and insisted on playing it too loud.. got pretty tiresome as sitting down at breakfast was far nicer when the music was off or turned down low.. the setting is actually quite tranquil.. they should let the customer enjoy the peace and quiet rather than filling it with noice. The reality is there’s not much choice in Ambon area so this is the pick of hotels unless you go with the two choices in downtown Ambon.
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Nov 2019

8/10 Good

CGM, Scottsdale, AZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool area right off the balcony on our lower level room. Room was huge. Room service very good. Staff very helpful and friendly.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Vi, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , Close to the best swim beach, Natsepa
The staffs are amazingly friendly and accommodating. The pool is so clean and big enough to swim laps. The view from our room is spectacular. The food at the resort, Moluccas, is good too. One slight constructive criticism: put more effort / staff to clean the beach shore in front of your property. It is full of human debris, especially plastics and straws. It only took me about 30 min to comb and pick up the trash. Allocate a staff to pick it up every few hrs. I know it is not your fault as the wave carried those trash to the shore, but it is really good for PR to see that the management care for the environment.
Stayed 6 nights in Aug 2018

8/10 Good

Morgan, Jakarta, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Ambon
It may not be a 4-star hotel by Singapore standards, but it is still a pretty good hotel. It was clean, the rooms were spacious, there was a nice balcony looking over the water. (We asked for the top--3rd--floor, with a water view.) The breakfast was fine. Lots of options. I recommend trying the kacang hijau (green peanut) soup--it's flavored with ginger and some sugar. Lovely. I didn't use the pool, but it looked nice. The grounds are immaculately kept. There is a private beach, though no one was using it, and there weren't any chairs on it. We rented a scooter from the hotel and drove it all over the island. Very convenient. Like others who have reviewed this hotel, we had some wi-fi issues, but they resolved them for us and we had no problem getting online. We did try the "spa"--a converted bedroom--which had two massage tables. The masseuses were fine, not great. Such a resort should probably invest in building a real (even if small) spa facility. We didn't eat dinner there, so can't comment on that. We ate down the road at Gaba Gaba (disastrous food, great view). Lobby could be a little cozier. They have live music in the lobby every night, but it wasn't comfortable to lounge and listen to the music. We saw this hotel's competitors in downtown Ambon, and can attest that this hotel is much better than all the others!

6/10 Okay

Tien

Disliked: Cleanliness
great views but dirty pool
The hotel has great views, under average breakfast, good room service food, dirty swimming pool, awesome honeymoon suite