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Casa Serafin Hotel

3.0 star property
Hotel in Salento, near Cocora Valley

Photo gallery for Casa Serafin Hotel

Living area
Comfort Quadruple Room
Comfort Quadruple Room, Balcony, City View
Reception
Family Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Housekeeping
The current price is NZ$137
17 Jan - 18 Jan 2026

Explore the area

View map
CARRERA 6, NUMERO 3 39, Salento, Quindío, 631020
  • Place, Calle Real
    ‪1 min walk‬
  • Place, Main Square
    ‪2 min walk‬
  • Place, Cocora Valley
    ‪18 min walk‬
  • Airport, Armenia (AXM-El Eden)
    ‪63 min drive‬

Room options

View all photos for Comfort Quadruple Room, Balcony, City View

Comfort Quadruple Room, Balcony, City View

Comfort Quadruple Room, Balcony, City View

Highlights

Balcony
TV
Private bathroom
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Double Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

TV
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

TV
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

TV
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Quadruple Room

Free WiFi

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

TV
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Quadruple Room

Free WiFi

Standard Quadruple Room

Highlights

TV
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Shared Dormitory

Family Shared Dormitory

Family Shared Dormitory

Highlights

TV
Private bathroom
Daily housekeeping
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

TV
Private bathroom
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

About the area

Salento

Casa Serafin Hotel puts you in the heart of Salento, within steps of Calle Real and Main Square. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel has free WiFi in public areas and luggage storage. Plus you'll find laundry facilities. Local cuisine breakfast is available on weekdays between 7:30 AM and 10:00 AM. .In the area of this 3-property class Salento hotel, you'll find Cocora Valley.

What's nearby

  • Calle Real - 1 min walk - 0.0 km
  • Main Square - 2 min walk - 0.2 km
  • Mirador Alto de la Cruz - 6 min walk - 0.5 km
  • Cocora Valley - 18 min walk - 1.4 km
  • Coffee Park - 53 min drive - 39.5 km

Getting around

  • Pereira (PEI-Matecaña Intl.) - 85 min drive

Restaurants

  • ‪Bar Danubio - ‬1 min walk
  • ‪Parrilla y Vino Juan Esteban - ‬2 min walk
  • ‪Serendipia - ‬1 min walk
  • ‪El Tejadito de Salento - ‬1 min walk
  • ‪Donde Laurita - ‬2 min walk

About this property

Casa Serafin Hotel

Hotel in Salento, near Cocora Valley
Casa Serafin Hotel offers its guests laundry facilities. Public spaces have free WiFi.

This 3-star Salento hotel is smoke free.

  • 8 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • No smoking on site
Casa Serafin Hotel offers 8 accommodations. This Salento hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: COP 17,000 for adults and COP 17,000 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: COP 30000 per pet, per stay
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately COP 17000 for adults and from COP 17000 for children
  • Pet fee: COP 30000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts cash.

Property Registration Number 131985

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Casa Serafin Hotel Hotel
Casa Serafin Hotel Salento
Casa Serafin Hotel Hotel Salento

Frequently asked questions

Does Casa Serafin Hotel serve breakfast?

Yeah, local cuisine brekkie is offered on weekdays between 7:30 AM and 10:00 AM.

How much does it cost to stay at Casa Serafin Hotel?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Casa Serafin Hotel on 17 Jan 2026 start from NZ$137.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Casa Serafin Hotel?

No, Casa Serafin Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Casa Serafin Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Casa Serafin Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

MAKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and cozy. There are many restaurants around and easy to walk to everywhere including the bus terminal. Only one wish was more storage or hanging area for clothes and toiletries.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decoration, the authenticity of the building and the excellent location!
Stayed 5 nights in Jul 2025

2/10 Terrible

sanjeeban

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and prepaid for the property via Expedia 2 months back but upon arrival they didn’t accepted the booking at night. This was insane as I had to wiggle around to find a place to stay at night. Next day after lot of back and forth they gave me a small room to stay. Very bad experience
Stayed 2 nights in Aug 2025

6/10 Okay

Nia

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Perfect location! It was easy to come and go which was perfect when we wanted to drop off shopping bags. You must bring wash cloths with you as they only provide towels. If you're planning on getting rest, this isn't the place for you as it is extremely loud all hours of the night. Although the room didn't get too hot, there is no fans or air control in the room. You have to ask to use an iron and it is shared with everyone staying at the hotel. If you need more toilet paper or fresh towels, you must ask for them. My son was really disappointed that he was unable to sleep on the top bunks because of there being many dead bugs up there. The shower floor was pretty gross and the room floor needed a good mopping. House keeping did come by but unfortunately the shower floor remained the same so I'd advise packing shower shoes. The "front desk" is almost non existent. Once you find someone who works there, be sure to get their number for WhatsApp in case you need anything. Breakfast was good. The staff were so kind and resourceful. They were very helpful. The rooms do look like the photos.
Stayed 2 nights in Jul 2025

10/10 Excellent

Priscilla

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful newly remodeled with wonderful details. Staff is very nice and accommodating. It is located right on the main street in Salento: Calle Real. You have shopping and restaurants for several blocks.
Front of hotel on Calle Real
View of Calle Real from balcony of our room
Stayed 2 nights in Jul 2025

8/10 Good

Kristen

Stayed 2 nights in Jul 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Little to no sleep

Sometimes, it’s the little things that count. Like offering shampoo, and a second cup of coffee without being charged. This was sold as a full breakfast. Also, word of advice, do not book the rooms with the balcony unless noise does not bother you. The local people literally party ALL NIGHT LONG, and they are loud.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located. The customer service was great. Try not to stay in the room nearby the street am because it’s hard to sleep at night with the noise from outside.
Stayed 2 nights in May 2025

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities
Muy buena ubicación e instalaciones. Las habitaciones son amplias y cómodas. Check in y check out fácil y excelente atención y servicio.
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo Hotel, limpio y personal muy amable. Es en la calle principal entonces hay ruido. Muy recomendado.
Stayed 3 nights in Mar 2025

10/10 Excellent

Johani

Stayed 2 nights in Feb 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Court séjour à Salento. Décoration hotel magnifique, literie très confortable. L’hôtel est placé dans la plus belle rue de Salento, tout près de TOUT (restaurants, boutiques de souvenirs, place principale où se trouvent les jeeps Willis. Le personnel est aux petits soins. Petits bémols : hôtel au coeur du centre ville donc ça peut être très bruyant jusqu’à tard en fonction de là où se trouve votre chambre. Nous en avions une qui donnait sur la rue. Si vous voulez du calme demandez les chambres au fond du jardin. Le petit déjeuner est le même tous les matins et n’est pas servi sous forme de buffet. Il y a des œufs à la demande (brouillés, au plat ou omelette), 1 tranche de fromage, boisson chaude, 1 coupole de fruits, 1 tartine de pain ou arepa avec beurre et confiture. Vous pouvez demander des portions en plus si vous avez une grande faim.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness
Location was amazin!! Everything was super clean!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bonito y limpio
Stayed 2 nights in Jun 2025

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESPECTACULAR SITIO

Fue un experiencia inolvidable, la atención super amable, el hotel super cuidado parece nuevo, pareciera que lo estábamos estrenando Las habitaciónes, ropa de cama y baños, toallas, todo extremadamente limpio Volvería y lo recomendaría 100% Para mí es el mejor hotel de Salento Super ubicado en la calle principal
Stayed 1 night in May 2025