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The Chapter House

4.0 star property

Photo gallery for The Chapter House

Bar (on property)
Front of property
Executive Double Room, Ensuite
Terrace/patio
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping
The current price is NZ$239
includes taxes & fees
14 May - 15 May

Explore the area

View map
9-13 St John's Street, Salisbury, England, SP1 2SB
  • Place, Cathedral Close
    ‪1 min walk‬
  • Place, Salisbury Cathedral
    ‪6 min walk‬
  • Place, Salisbury Museum
    ‪7 min walk‬
  • Airport, Southampton (SOU)
    ‪55 min drive‬

Room options

View all photos for Executive Suite, Ensuite

Executive Suite, Ensuite

Executive Suite, Ensuite

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite

Executive Double Room, Ensuite

9.8 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite

Premium Double Room, Ensuite

9.4 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

About the area

Salisbury

At The Chapter House you'll be 0.4 km (0.3 mi) from Salisbury Cathedral and 3.5 km (2.2 mi) from Old Sarum. Highlights at this inn include free daily breakfast, a restaurant and a bar/lounge. .The steakhouse, The Chapter House, is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a terrace and free newspapers in the lobby. Each morning free full breakfast is offered between 8:30 AM and 10 AM. .With a stay at this 4-property class Salisbury inn, you'll be 16.1 km (10 mi) from Stonehenge.
View more Inns in SalisburyOpens in a new window

What's nearby

  • Cathedral Close - 1 min walk - 0.2 km
  • Magna Carta Chapter House - 5 min walk - 0.4 km
  • Salisbury Cathedral - 6 min walk - 0.5 km
  • Salisbury Museum - 7 min walk - 0.7 km
  • Market Square - 8 min walk - 0.7 km

Getting around

  • Salisbury (XSR-Salisbury Train Station) - 15 min walk
  • Southampton (SOU) - 35 min drive

Restaurants

  • ‪Chick-O-Land - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Charlie’s Café - ‬1 min walk
  • ‪Noodle Camp - ‬3 min walk
  • ‪Alpino's - ‬6 min walk

About this property

The Chapter House

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at The Chapter House.

This 4-star Salisbury inn is smoke free.

  • 17 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1560
  • Full breakfast (free)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Chapter House offers 17 accommodations with laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries. This Salisbury inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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The price is NZ$194
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per night); discounts available

Food and drink

  • Free full breakfast available daily 8:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chapter House

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Built in 1560
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

Chapter House Inn Salisbury

Chapter House Inn

Chapter House Salisbury

The Lazy Cow Hotel Salisbury

The Chapter House Inn

The Chapter House Salisbury

The Chapter House Inn Salisbury

Frequently asked questions

What is the cancellation policy at The Chapter House?

The Chapter House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Chapter House?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at The Chapter House on 14 May 2026 start from NZ$239, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Chapter House a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Chapter House.

Does The Chapter House serve breakfast?

Yeah, travelers can't get enough of the free full brekkie here! Served daily from 8:30 AM to 10 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Chapter House?

No, The Chapter House does not offer an airport shuttle service.

Is there a bar or restaurant at The Chapter House?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Chapter House?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Chapter House?

No, only service animals are allowed.

The Chapter House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 33 out of 1002 reviews
Rating 4 - Poor. 9 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lorin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great historic property. We loved the 800 year old stairs.
Stayed 1 night in May 2026

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities
We are both professors and visited Salisbury in January 2026. We stayed one night, had dinner and enjoyed the bar in the property and breakfast served in our room --nice touch and attention to the guests, (the kitchen was going to be under renovation for a few days). The entire experience was amazing! From the attentive and friendly staff during check in, dinner, the interesting stairs --so authentic!-- and the service was incredible. Best steak ever!!! And dessert, sticky toffee pudding is a must! Friendly and attentive staff, knowledgable bar service, and the location was amazing! Our room, oh boy, we LOVED it! Very clean and organized, the tub inside the room was so relaxing. We LOVED our stay and appreciate all the attention from the owners and staff. We will definitely stay there again and recommend to anyone we know. Thank you!
Stayed 1 night in Jan 2026

8/10 Good

Tj

Stayed 1 night in Feb 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Would stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities
Really lovely hotel, room was so cute and old. Breakfast was ok. Convenient location
Stayed 1 night in Dec 2025

6/10 Okay

Elena

Liked: Staff & service, amenities
mold in the room
Stayed 1 night in Dec 2025

8/10 Good

Stephen, Brighton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The male staff member who checked was excellent, throughout the whole stay. Unfortunately there was an older man on the staff, whose abrupt attitude and inpatients was verging on being rude. Shame had two separate incidents with him during our short stay. Shame let the side down. The breakfast layup was good. Just one criticism, If your offering yoghurt , fruit and cereals. There is a very good chance the guest might like to take advantage of the offering, before you rush out the pre ordered cooked breakfast, which my case was virtually cold once I had finished by yoghurt. Also serving Avocado and poached eggs on thin sliced brown bread, unfortunately becomes a soggy mess. Im not saying I didn’t enjoy what I had, but, if you check with ypur guest when you xan bring out the hot food first and serve them avocados and poached eggs on toasted sourdough would produce a nice crisp base.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This old place has character, super comfortable beds, and a great breakfast. Would definitely stay here again. Staff was also super friendly and helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Emerson

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location and simple check in, but the remainder was average to poor. Service seemed a chore, room was dirty, tiny and with poor and aged furniture. Not what was advertised. Breakfast arrangements needlessly difficult.
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Always have a good stay here… The rooms are amazing. The staff are lovely and the breakfast is awesome
Stayed 1 night in Dec 2025

10/10 Excellent

TIMOTHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend to anyone. Friendly staff, clean room, great breakfast and well located.
Stayed 2 nights in Dec 2025

10/10 Excellent

julian

Travelled with group
Liked: Cleanliness, staff & service
The food stood out and clean room.
Stayed 1 night in Dec 2025

4/10 Poor

Ian

Liked: Cleanliness, staff & service, amenities
No hot water or heating. Despite attempts to fix the problem by the hotel, we had to check-out and find alternate accommodation. We understand boiler issues happen, but when the staff were questioned about it they were insistent there was not an issue. We did subsequently receive a refund for our booking and the Owner/Director did later acknowledge that there was a problem and sorry we had to endure the consequences.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Very nice and comfortable room. The staff were great and a couple of minutes walk from the cathedral. Great location. Highly recommended.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Such pleasant staff. Lovely food and close to the gorgeous Cathedral and shops . Would definitely stay there again xx
Stayed 1 night in Nov 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, amenities
Staff were lovely. Room very clean. However, due to the age of the hotel, our bedroom windows did not close and the traffic was very noisy all night as it overlooked a main road. We also could not adjust the heating settings, as the dial was fixed. Breakfast was great, location fabulous, style very quaint.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Room was beautiful and breakfast delicious!
Stayed 6 nights in Nov 2025

10/10 Excellent

Trudie

Liked: Staff & service
Room very clean. Lovely bathroom with a roll top bath.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff. The building is very old and peculiar but very comfortable. The room had high ceilings, was large and had a good ensuite with a powerful shower.
Stayed 1 night in Oct 2025

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautifully decorated and spotlessly clean.. kept in style with age of properties. Only issue would be not enough storage /drawers
Stayed 2 nights in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Chapter House was amazing. You can feel the history of the place when you visit. The modern comfort and cleanliness in such an old and historic building is nothing short of brilliant. The two rooms were furnished beautifully. Dining on site was delicious and the staff were lovely. I could see Salisbury Cathedral’s spire from my window and the cathedral is just a few short minutes walk away.
Stayed 1 night in Oct 2025

2/10 Terrible

Lee

Stayed 1 night in Oct 2025