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Hotel Best Cap Salou

Property class: 3

Photo gallery for Hotel Best Cap Salou

A pathway leading to a beach with palm trees and a view of the sea.
Creator video - submitted by Mama de More
A balcony with a view of the sea, palm trees, and distant buildings.
A hotel room with two beds, a desk, and a window with a view of trees.
A gym with exercise equipment, wooden flooring, and white walls.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$133
includes taxes & fees
7 Oct - 8 Oct

Explore the area

View map
C/ Cala de la Font, 1, Salou, 43840
  • Place, Cala Font Beach
    ‪3 min walk‬
  • Place, Cala Penya Tallada
    ‪8 min walk‬
  • Place, Cala Crancs
    ‪11 min walk‬
  • Airport, Reus (REU)
    ‪20 min drive‬

Room options

View all photos for Standard Room (2 adults)

A hotel room with two beds, a desk, and a window with a view of trees.

Standard Room (2 adults)

8.8 out of 10
Excellent
(3 reviews)
  • Resort view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room (2 adults and 1 child)

A hotel room with two beds, a desk, and a window with a view of trees.

Standard Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(3 reviews)
  • Resort view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (3 adults)

A hotel room with two beds, a desk, and a window with a view of trees.

Standard Room (3 adults)

  • Resort view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (3 adults and 1 child)

A hotel room with two beds, a desk, and a window with a view of trees.

Standard Room (3 adults and 1 child)

  • Resort view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (2 adults and 2 children)

A hotel room with two beds, a desk, and a window with a view of trees.

Standard Room (2 adults and 2 children)

8.0 out of 10
Very good
(7 reviews)
  • Resort view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (No views 2 adults)

A hotel room with two beds, a desk, a chair, a television, and a large mirror.

Double Room (No views 2 adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room (No views 2+1)

A hotel room with two beds, a desk, a chair, a television, and a large mirror.

Double Room (No views 2+1)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room (No views 2+2)

A hotel room with two beds, a desk, a chair, a television, and a large mirror.

Double Room (No views 2+2)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (No views 3+1)

A hotel room with two beds, a desk, a chair, a television, and a large mirror.

Double Room (No views 3+1)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (No views 3 adults)

A hotel room with two beds, a desk, a chair, a television, and a large mirror.

Double Room (No views 3 adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Sea View (2 adults)

A hotel room with a balcony, a bed, a chair, and a view of the ocean.

Standard Room, 2 Double Beds, Sea View (2 adults)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Sea View (2 adults and 1 child)

A hotel room with a balcony, a bed, a chair, and a view of the ocean.

Standard Room, 2 Double Beds, Sea View (2 adults and 1 child)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Sea View (2 adults and 2 children)

A hotel room with a balcony, a bed, a chair, and a view of the ocean.

Standard Room, 2 Double Beds, Sea View (2 adults and 2 children)

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Sea View (3 adults)

A hotel room with a balcony, a bed, a chair, and a view of the ocean.

Standard Room, Sea View (3 adults)

  • Park view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, Sea View (3 adults and 1 child)

A hotel room with a balcony, a bed, a chair, and a view of the ocean.

Standard Room, Sea View (3 adults and 1 child)

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (1 adult)

A hotel room with two beds, a desk, and a window with a view of trees.

Standard Room (1 adult)

  • Resort view
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds

Room

  • Sleeps 10

Room

  • Sleeps 1

Room

  • Sleeps 1

About the area

Salou

A family-friendly stay in Salou awaits you at Hotel Best Cap Salou. Within steps you'll find Cala Vinya and Cala Font Beach. Highlights at this beach hotel include 2 bars/lounges, a full-service spa and a free water park. .The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, gym and Turkish bath/hammam. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. There's also self parking, along with the convenience of an area shuttle. .Within a 15-minute drive of this 3-property class Salou hotel, attractions include PortAventura World and Tarragona Port.

What's nearby

  • Cala Font Beach - 3 min walk - 0.3 km
  • Cala Penya Tallada - 8 min walk - 0.7 km
  • Cala Crancs - 11 min walk - 1.0 km
  • La Pineda Beach - 3 min drive - 1.8 km
  • Capellans Beach - 6 min drive - 3.1 km

Getting around

  • Salou Port Aventura Station - 15 min drive
  • Barcelona El Prat Airport (BCN) - 79 min drive

Restaurants

  • ‪Restaurant Estival Park 1 - ‬4 min drive
  • ‪Almaris - ‬4 min drive
  • ‪Mediterraneo Bar - ‬5 min drive
  • ‪La Frontera - ‬3 min drive
  • ‪New York Grill - ‬5 min drive

About this property

Hotel Best Cap Salou

Some rates at Hotel Best Cap Salou are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Best Cap Salou offers its guests a full-service spa, a complimentary water park, and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Hotel Best Cap Salou. For a fee, parking is available.

This 3-star Salou hotel is smoke free.

  • 1 building
  • 497 guestrooms or units
  • 2 bars or lounges
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Hotel Best Cap Salou offers 497 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This Salou hotel provides complimentary wireless Internet access.

Bathrooms include baths or showers and bidets. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include massages. The spa is equipped with Turkish bath/hammam.

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Jaime Salou Family Resort
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  • Pool
  • All-inclusive available
  • Kids’ pool
  • Water slide
3.7 out of 5, Good, 868 reviews
Jaime Salou Family Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Parking on site (EUR 20 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Direct access to a private beach
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.99 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number HT-000517

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Cap Hotel
Best Cap Hotel Salou
Best Cap Salou
Cap Salou
Best Cap Salou Hotel Salou
Best Cap Salou Hotel
Hotel Best Cap
Hotel Best Cap Salou Hotel
Hotel Best Cap Salou Salou
Hotel Best Cap Salou Hotel Salou

Frequently asked questions

What is the cancellation policy at Hotel Best Cap Salou?

Hotel Best Cap Salou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Best Cap Salou?

As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Best Cap Salou on 7 Oct 2026 start from NZ$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Best Cap Salou?

Yep, Hotel Best Cap Salou has a self car park for EUR 20 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Best Cap Salou?

Yep, Hotel Best Cap Salou is a short 4-minute walk from Cala Font Beach.

Is there a spa on site at Hotel Best Cap Salou?

Yep, there is an onsite spa at Hotel Best Cap Salou. You'll enjoy services like massages.

Does Hotel Best Cap Salou have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Hotel Best Cap Salou have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Best Cap Salou?

Hotel Best Cap Salou features a full-service spa, an outdoor pool and an indoor pool.

What makes Hotel Best Cap Salou a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Best Cap Salou.

Is Hotel Best Cap Salou family-friendly?

You bet! With amenities such as a children's pool, an arcade and free water park access, it's no surprise that Hotel Best Cap Salou is a hit with families.

Is there a free airport shuttle available at Hotel Best Cap Salou?

No, Hotel Best Cap Salou does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Best Cap Salou?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Hotel Best Cap Salou?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Best Cap Salou?

No, pets are not allowed.

Hotel Best Cap Salou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 62 out of 230 reviews
Rating 8 - Good. 91 out of 230 reviews
Rating 6 - Okay. 39 out of 230 reviews
Rating 4 - Poor. 21 out of 230 reviews
Rating 2 - Terrible. 17 out of 230 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the staffs were amazing, very friendly.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Clean room lovely beach
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Amenities
Good value for money. Rooms felt a bit dated and bedding was awful. No glasses or drinking water provided in rooms. We couldn't get a sea facing room amd got one overlooking the splash park/road, which was quite noisy and not very pleasant. Swimming facilities were good and access to the private beach was nice. Food - very good for a 3* hotel. I've been to many 4* hotels where food was a lot worse, so we were pleasantly surprised.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
This hotel is good for families wanting all inclusive, if you want a relaxing stay look elsewhere. Was convenient for a last minute booking by the beach.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Had an amazing holiday, everyone were so friendly. We’ve just booked again for August.
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in one place
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
During my stay there was a fight which occurred in the dining area and continued into the lobby. Left many traumatised and ruined our holiday. Few cuts and bruises on the water slides.
Stayed 4 nights in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
Aparcament impossible
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very family centred hotel, lots of kids & pools/slides etc for them. Rooms clean & two double beds so good for a family. I was not keen on the restaurant. It was very busy, quite noisy, food not amazing, but did cater for gluten free with bread, cakes biscuits & separate toaster so good for coeliacs. As were the 4 neighbouring restaurants which was nice. If you don’t have kids I wouldn’t recommend this hotel. It’s about 15 mins in a taxi from the heart of Salou so you need a taxi. No prom/walkway to get there other than local roads. A small beach at the rear of the hotel was nice. Overall a nice short 5 night break. If you want more going on this little resort is not for you , you’ll want the bigger resort next door of Salou.
Stayed 5 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness
i have been in hotels in different countries but this hotel was very bad experience for me and my family the activities in the hotel is very good specially for kids but the hygiene levels is 0 i was asking 4_5 times until they clean my room i wait two days until the room cleaner came, also there's no laundry in the hotel there's no service that they take your clothes to clean i was shocked, the food was fine but not very good, in the room there's no kettle or any tea or coffee
Stayed 9 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Staff & service

Unpleasant staff

The service staff were extremely rude ,they were very impatient with children and seemed more interested in chatting to each other than doing their job . Particularly in the restaurant, it was bordering aggressive.
Stayed 4 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel for some days of relaxing.

nice Hotel. and friendly staff. very good beach on the hotel ground, nice pool and water park 1) Food in the big buffet is only okay. too much consideration is given to the fact that there are many English people, so almost no Spanish food, but beans, burgers and fries. you have to be at the restaurant when I opens if you want a nice table and not stand in line to get in. 2). the hotel lets people reserve sun chairs in the morning without using them, people are stingy and take chairs, tables and parasols and then leave them for several hours. 3). There is no control at the indoor hot pool in the spa area, so 12-15 year olds make water bombs and spray so there is no peace and it is difficult to be there with small children
Stayed 13 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than a 3 star hotel. Highly recommended.

Very positive review coming. We are a couple in our 50s and 60s. Disregard the majority of the negative reviews, they put bad reviews usually of 1 bad incident. Friendly, welcoming arrival, fast efficient reception staff. Everywhere clean and constantly being cleaned. Smiley friendly staff all round. Good facilities for everyone, especially for families. Fantastic waterpark included free. We stayed for half board for one week and the food was very varied. Many theme nights such as Ethnic, Gala, seafood, Mexican etc. Good quality and choice for meat or fish eaters, some varieties for vegetarians and intolerances too. The downstairs Braseria served the best grilled meats and fish in a relaxed and comfortable environment. We had a daily maid service with beds made and fresh towels and general cleaning. Stunning views and beautiful sunsets from the beach. The negatives were that the wifi was not good ( but when is it ever in hotels.?) The indoor pool never looked clean as was used by mostly young children, would've been nice for adults only. Special thanks go to the room cleaning staff, the busy but friendly restaurant staff, Raul in the Braseria and bar manager for his kindness. Finally to Sandra on Guest services. Thank you and best wishes for everything.
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estancia muy agradable, el único inconveniente es el aparcamiento. El parking del hotel estaba lleno y tuvimos que buscar sitio por los alrededores y no muy muchos sitios para aparcar, nos costó bastante.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Las instalaciones muy bien, pero las habitaciones más abandonas.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancia en el Hotel Best Cap Salou fue muy buena. Viajamos en familia (2 adultos y 3 niños) con régimen de todo incluido y, en general, la experiencia fue excelente. Destacamos especialmente la amabilidad y profesionalidad del personal, incluso en días de mucha afluencia de huéspedes. Queremos mencionar a un señor que trabaja en el bar de la piscina y suele llevar una corbata azul; fue extremadamente simpático, atento y carismático durante toda nuestra estancia. Las instalaciones para niños son muy buenas y hacen que el hotel sea una excelente opción para familias. Los pequeños disfrutaron mucho de las actividades y de las zonas acuáticas. Como punto a mejorar, tuvimos una situación puntual en el bar de la piscina infantil. Mi hijo fue a pedir un helado y, cuando volvió para pedir otro para su hermana, un empleado y una señora que estaban atendiendo hicieron un comentario preguntando si iba a llevarse todos los helados del bar. Mi hijo se sintió incómodo y finalmente decidió no coger el helado. Consideramos que fue un caso aislado y probablemente no era su mejor día, ya que el resto del personal fue muy amable durante toda la estancia. A pesar de este pequeño incidente, recomendamos el hotel para familias y volveríamos a alojarnos allí.
Stayed 9 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Los toboganes son increíbles, y la accesibilidad a la playa es muy buena.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos estamos muy agusto. Los precios son bastante asequibles dentro del hotel, lo que no entiendo es que como en una pensión completa no te entra el agua a la hora de las comidas. La piscina de los niños está genial. Está en otro lado del hotel, ósea que las actividades que puedan hacer no las verás si están en la Piscina del barco . La verdad que solo vimos la mini disco y algún show de después que estaban muy bien. El bufet muy completo. A veces costaba coger mesa. Los camareros muy atentos . El bufettw braseria muy bueno. Y menos concurrido. Las habitaciones. Nosotros éramos dos adultos y dos niños de 3 años… para dormir bien, contras…poco espaciosa y . La nevera excesivamente pequeña, nosotros llevábamos alguna cosa para los críos y la nevera excesivamente pequeña y SIN CONGELADOR.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atentos, tuve un problema con el aire acondicionado y lo solucionaron al momento El comedor buffet muy variado y bien presentado y bueno Acceso a la playa directo con un agua muy limpia Excelente hotel Mucho ñiño
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous sommes arrivés et on nous a attribué une chambre qui n’était pas celle réservée. À peine la porte ouverte, elle empestait les égouts. Nous sommes immédiatement allés nous plaindre à la réception on nous a répondu « ça ne sentait pas mauvais avant votre arrivée ». Je n’avais jamais vu ça. Il a fallu que je demande à parler au gérant pour que finalement on me donne la chambre réservée et que la réceptionniste s’excuse.
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Tres sale en arrivant dans le hall vers 18h30. Des bouteilles, coton tige dans le couloir sur la moquette. Aucune isolation phonique, a 3H du matin on pensait qu'il y avait du monde dans notre chambre tellement. Jusqu'à 5H du matin il y a eu du bruit. La salle de bain etait sale, ainsi que le sol dans la chambre. Vraiment déçue.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Bei der Ankunft im Hotel am Samstag, dem 4. Oktober, wurde ich sehr herzlich empfangen. Das Abendessen war köstlich. Auch das Essen am Sonntag war köstlich. Allerdings konnte ich am Sonntag nicht um eine Zimmerreinigung bitten. Ich musste mich an die Rezeption wenden, aber ab Montag war das Essen schrecklich. Wir vermuten, dass die ständige Wiederholung auf die Schließung des Hotels zurückzuführen ist, da die Kartoffeln nicht frisch vom Vortag waren und die Gerichte mehrmals aufgewärmt wurden. Beim Fleisch gab es überhaupt keine Auswahl. Das gegrillte Fleisch war zäh und nicht zu kauen. Einmal war mir nach dem Abendessen so schlecht, dass ich die halbe Nacht mit Durchfall und Bauchschmerzen im Badezimmer verbrachte. All-inclusive-Getränke (für Männer) waren praktisch nicht verfügbar, nicht einmal die kostenpflichtigen. Wenn etwas ausging, öffnete das Personal weder eine neue Flasche, füllte sie nicht nach oder meldete, dass etwas fehlte. Dasselbe passierte mit Granita-Eis, Pommes und anderen Dingen. Der Wendepunkt kam, als wir beim Abendessen Metallspäne auf dem Teller meiner Tochter fanden! Auf keinen Fall, und nie wieder! Wäre der Strand nicht so nah am Hotel gewesen und es gäbe kein Kinderbecken mit Attraktionen (der Whirlpool war kostenpflichtig), wäre unser Aufenthalt ein kompletter Reinfall gewesen. Wir werden definitiv nicht wiederkommen.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Liked: Amenities
Vi var i poolen kun enkel gang, da det er blevet kold
Stayed 13 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre bien. Le coffre fort ne fonctionnait pas et le refrigerateur n a pas de givreur. pas de glacons pour la glaciere. Pour un voyageur au long cours c est pas ideal. Refrigerateur un peu trop petit... Le television n a pas de chaine francaise ni canal plus. Pas de journal des chaines . Un ventilateur solo serait le bienvenu. Sinon tout le reste ok. Diner et petit dejeuner supers. Acceuil tres bien avec une personne parlant francais.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien, como siempre ! Personal genial.

Muy bien, como siempre. Especialmente el personal. El hotel muy divertído! Comida muy bien también.
Stayed 2 nights in Aug 2025