Newly refurbished room, first night TV’s did not work. Living room heater did not work at all. Plug receptacles on bedside sconces for charging devices would not hold plugs, they slide out. Two plug receptacles in bathroom had no power for hair dryer, had to use a plug in living room wall that barely reached the bathroom mirror. Nice to have low flow toilet, but, the shower took forever to get hot wasting a lot of precious water in the process. On the second morning I could not get the water hot. I washed my hair in very cold water, standing outside the shower. I then heated water in the microwave to wash up in. The garbage disposal did not work. The TVs were fixed on second day, but the living room was too cold to sit and watch. The staff was apologetic and offered another room, but I had a dog to move along with repacking everything. I stayed in the room next door last June and did not have one issue. The renovation is sloppy at best, leading to a lot of discomfort and dysfunction.