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Tivoli Ecoresort Praia Do Forte

Photo gallery for Tivoli Ecoresort Praia Do Forte

A clear blue pool with a wooden deck on the left, palm trees, and umbrellas on the right.
A resort with thatched-roof huts, palm trees, and a pathway leading to the buildings.
An aerial view of a beach resort with thatched-roof huts, palm trees, and a sandy shoreline.
A corridor with a tiled floor, wooden pillars, and hanging light fixtures.
A resort with a pool, palm trees, and a thatched-roof building.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
The current price is NZ$983
includes taxes & fees
16 Sept - 17 Sept

Explore the area

View map
Av. Do Farol, Praia do Forte, Mata de São João, BA, 48.280.000
  • Place, Praia do Forte Beach
    ‪2 min walk‬
  • Place, Timeantube Lagoon
    ‪3 min walk‬
  • Place, Tamar Project Turtle Sanctuary
    ‪19 min walk‬

Room options

View all photos for Superior Room

A hotel room with a large bed, wooden headboard, a nightstand with a lamp, a TV, and a balcony with a table and chairs.

Superior Room

8.6 out of 10
Excellent
(33 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Plus)

A hotel room with a large bed, a small table with chairs, a hammock, and a view of palm trees.

Superior Room (Plus)

8.8 out of 10
Excellent
(13 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Master)

A neatly made bed with white linens and a dark blue accent at the foot.

Room (Master)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Master Club Room

A bedroom with a large bed, a nightstand, a desk, and a view of the beach through a large window.

Master Club Room

9.2 out of 10
Wonderful
(5 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Club Plus Room

A hotel room with a large bed, a ceiling fan, a view of palm trees, and a hammock outside.

Master Club Plus Room

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room (Master)

A hotel room with two beds, a dining area with a table and chairs, a hammock outside, and a view of greenery.

Family Room (Master)

8.8 out of 10
Excellent
(11 reviews)
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

A bedroom with a large bed, two bedside lamps, and a wooden headboard.

Deluxe Suite

  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Pool Villas

A modern bedroom with a large bed, bedside table, and a view of the outdoors.

Pool Villas

  • 320 sq m
  • Sleeps 6
  • 1 Double Bed

Room

  • 44 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Master Garden Room

A hotel room with a large bed, a wooden headboard, a small sofa, a desk, and a view of a grassy area with palm trees.

Master Garden Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Mata de São João

A luxury stay in Mata de São João awaits you at Tivoli Ecoresort Praia Do Forte. Within steps you'll find Praia do Forte Beach and Armazem da Vila Shopping Mall within a 15-minute stroll. Highlights at this family-friendly resort include 3 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and aromatherapy. The restaurant, Goa Restaurant, serves international cuisine and is open for breakfast and dinner. Restaurante Tabareu is the resort's own tapas bar, serving drinks along with lunch and light fare. Enjoy the free kids' club, gym, sauna and kids' swimming pool. 4306 square feet (400 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find laundry facilities, concierge services and a 24-hour front desk. Each morning free buffet breakfast is offered between 7:30 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Within a 30-minute drive of this 4.5-property class Açu da Torre resort, attractions include Guarajuba Beach and Imbassai Beach.
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What's nearby

  • Praia do Forte Beach - 2 min walk - 0.2 km
  • Timeantube Lagoon - 3 min walk - 0.3 km
  • Armazem da Vila Shopping Mall - 12 min walk - 1.0 km
  • Tamar Project Turtle Sanctuary - 19 min walk - 1.6 km
  • Papa-Gente Beach - 19 min walk - 1.6 km

Getting around

  • Salvador (SSA-Deputado Luis Eduardo Magalhaes Intl.) - 83 min drive

Restaurants

  • ‪Tivoli Ecoresort Praia do Forte Bahia Resort - ‬2 min walk
  • ‪Restaurante Cravo e Canela Vila Gale - ‬24 min drive
  • ‪Point do Folha - ‬9 min walk
  • ‪Restaurante Meu Rei - ‬12 min drive
  • ‪Sabor da Vila - Restaurante do Zequinha - ‬13 min walk

About this property

Tivoli Ecoresort Praia Do Forte

Tivoli Ecoresort Praia Do Forte offers its guests a full-service spa, 7 outdoor swimming pools, a sauna, and a fitness centre. There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 4306 square feet (400 square metres) and includes conference space. A children's pool, a library, and a terrace are also featured at the luxury Tivoli Ecoresort Praia Do Forte. Free self parking is available.

This 4.5-star Mata de São João resort is smoke free.

  • 287 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • On-site shopping
  • No smoking on site
Tivoli Ecoresort Praia Do Forte offers 287 air-conditioned accommodations with a safe and complimentary bathrobes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

A resort with a large swimming pool, lounge areas with umbrellas, and palm trees.
Iberostar Selection Praia do Forte - All Inclusive
Açu da Torre
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.5 out of 5, Wonderful, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • A Sombra do Coqueiral
  • Dende Bar
  • Goa Restaurant
  • Ice Bar
  • Restaurante Tabareu

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Art gallery
  • Beach volleyball
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Surf lessons
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,306 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 2 floors
  • At least 80% organic food
  • Banquet hall
  • Locally sourced food prioritised
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Ecoresort
Tivoli Ecoresort
Tivoli Ecoresort Hotel
Tivoli Ecoresort Hotel Praia Forte
Tivoli Ecoresort Praia Forte
Tivoli Ecoresort Praia Forte Hotel
Tivoli Ecoresort Praia Do Forte Hotel Mata De Sao Joao
Praia Do Forte Tivoli Ecoresort
Tivoli Ecoresort Praia Do Forte Bahia, Brazil
Tivoli Ecoresort Praia Do Forte
Tivoli Ecoresort Praia Forte Resort Mata de Sao Joao
Tivoli Ecoresort Praia Forte Resort
Tivoli Ecoresort Praia Forte Mata de Sao Joao
Tivoli Ecoresort Praia Do Forte Resort
Tivoli Ecoresort Praia Do Forte Mata de São João
Tivoli Ecoresort Praia Do Forte Resort Mata de São João

Frequently asked questions

What is the cancellation policy at Tivoli Ecoresort Praia Do Forte?

Tivoli Ecoresort Praia Do Forte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tivoli Ecoresort Praia Do Forte?

As of 25 Aug 2026, prices found for a 1-night stay for 2 adults at Tivoli Ecoresort Praia Do Forte on 16 Sept 2026 start from NZ$983, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tivoli Ecoresort Praia Do Forte?

Yep, Tivoli Ecoresort Praia Do Forte has a free self car park.

Are there any beaches close to Tivoli Ecoresort Praia Do Forte?

Yep, Tivoli Ecoresort Praia Do Forte is a short 2-minute walk from Praia do Forte Beach. Fun beach activities include volleyball, surfing and snorkelling. You can also find motor boats.

Is there a spa on site at Tivoli Ecoresort Praia Do Forte?

Yep, there is an onsite spa at Tivoli Ecoresort Praia Do Forte. You'll enjoy heaps of services like facials and body treatments.

Does Tivoli Ecoresort Praia Do Forte have a pool?

Tivoli Ecoresort Praia Do Forte has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Tivoli Ecoresort Praia Do Forte?

Tivoli Ecoresort Praia Do Forte features 7 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Tivoli Ecoresort Praia Do Forte a romantic place to stay?

Beachfront dining and 24-hour room service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Tivoli Ecoresort Praia Do Forte.

Is Tivoli Ecoresort Praia Do Forte family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that Tivoli Ecoresort Praia Do Forte is a hit with families.

Does Tivoli Ecoresort Praia Do Forte serve breakfast?

Yeah, complimentary buffet brekkie is available daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Tivoli Ecoresort Praia Do Forte?

No, Tivoli Ecoresort Praia Do Forte does not offer an airport shuttle service.

Is there a bar or restaurant at Tivoli Ecoresort Praia Do Forte?

Yep, you can grab a meal at Tivoli Ecoresort Praia Do Forte's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Tivoli Ecoresort Praia Do Forte?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Tivoli Ecoresort Praia Do Forte?

No, pets are not allowed.

Tivoli Ecoresort Praia Do Forte Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 505 out of 755 reviews
Rating 8 - Good. 173 out of 755 reviews
Rating 6 - Okay. 52 out of 755 reviews
Rating 4 - Poor. 16 out of 755 reviews
Rating 2 - Terrible. 9 out of 755 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Francisco

Liked: Cleanliness, property conditions & facilities
We left a couple of hours after arriving. The resort and the room wasn’t what we expected. We preferred to come back home.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 5 nights in Sep 2022
Verified review

8/10 Good

Darryl

It’s a huge resort , a bit dated now. All staff very friendly and helpful. The breakfast and dinner buffet is very good, lots of options, plentiful fresh. Not much English spoken here. Right on the lovely beach, lots of restaurants close by.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort in Bahia, Brazil

Amazing eco resort, service is excellent, the staff is so courteous and helpful, always smiling Food is delicious, the buffets are incredible The beach is fantastic, clean and beautiful
Stayed 4 nights in Nov 2022
Verified review

10/10 Excellent

alexandre

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best beach resorts of Brazil. Very nice location, excellent food and good hotel structure. Staff is very friendly. Excellent choice.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort. Very friendly and helpful staff and beautiful location. Lovely pools and beach area. Gym needs a major improvement , the equipment is extremely old and a bit gross, I’m sorry to say!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Libina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing beautiful
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at beautiful tivoli

Had an amazing stay as a couple at Tivoli resort for a two day break en route to a wedding in Praia de forte. The room was incredibly comfortable, good AC and we had a convenient location to the beach, pools and restaurants. The internet was the only thing that was not good - even in our room - it was a little hard to be connected. the service was great across the board. Worth noting that the main food location was a buffet - but was delicious, particularly breakfast. We only ate dinner one night.
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Kristel

Liked: Cleanliness, room comfort

5 days with teenagers

The resort is nice, great swimming pools and nice staff. It was winter time, the hotel was empty (around 30% of occupation). It was strongly raining on our last day. With a night flight, the reception had a completely lack of customer orientation. We stayed more than 4 hours on the wet and cold reception, without any drink offering. It was really disappointing for such a hotel.
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

C. Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minor details in the several bathrooms facilities external to the guest suit were not functional and bath tissues were not replaced
Stayed 4 nights in Apr 2023
Verified review

6/10 Okay

Lindon

Liked: Cleanliness, staff & service
The staff was amazing and sincerely nice. The property is noticeably old in construction. A portion of the flooring is slippery when wet because it is tile flooring. Other areas have a more of a stone/clay like non-slip flooring. I was a solo traveler and it is about a 15min. walk up to the local town with more affordable shopping and better restaurants than the ones provided by this resort. In addition, it's great being immersed within the vibe of the local community. It was a big disappointment when I was told I had to wear a shirt with sleeves to dinner at the resort, as I had no idea there was a "dress code" and considering how much money you will pay per night to stay here, I should be able to eat at a beach resort, with a tank top on. Needless to stay during my 3-nights here, I only ate dinner once on site and it really wasn't excellent and it doesn't start until 7pm. There are security cameras everywhere, which was a bit creepy. In addition, they have security guards in the beach area too. I can't recommend this resort to any solo travelers. You will have a more enjoyable, affordable and comfortable stay at a pousada in the village. If you have a family and kids, which is what I saw more of and older couples (60yrs. ) then you'll probably enjoy this place.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Tatiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo maravilhoso ! Voltaremos com certeza
Stayed 2 nights in May 2026
Verified review

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem no Tivoli Ecoresort Praia do Forte muito agradável, com ótimas instalações, ambiente bonito e equipe atenciosa. A comida é boa — não excepcional, mas adequada ao padrão de resort. Um destaque positivo foi o cuidado no aniversário do meu companheiro, com um bolo no quarto. Como ponto de melhoria, tivemos dificuldade para agendar tratamentos no spa: os horários do app não correspondiam à agenda real, permitindo reservas inexistentes, e a equipe não conseguiu orientar bem sobre o sistema. No geral, uma ótima experiência, com ajustes necessários na gestão do spa.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

MARCOS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Decepcionante - leia antes de ir. Ja fiquei na propriedade 5 vezes desde 2013. Sempre voltei, mas nao volto nunca mais. - mal cheiro (esgoto) - sem manutencao, tudo velho (ex no corredor para o meu quarto contei 47 lampadas queimadas) - sujo: limpeza dos banheiros, e nao se dao o trabalho nem de limpar um pouco a praia do Hotel que esta cheia de lixo, desagradavel. Nao limpas as piscinas: minha filha foi picada com abelha que estava na piscina, tinham varias. - comida ruim e carissima: 200g de picanha (2 files pequenos) com uma porcao de arroz e feijao saem R$270!!! Justo ou roubo? Salada de folhas? R$100…. Porcao de mini pasteis (torrados q nao dava pra comer) R$80 - Buffet: eh clara a economia: 50% das opcoes sao carne de porco barata, quase nao tem comida baiana de verdade (canarao, muqueca boa, etc). O que tem, quando tem, eh com ingredientes baratos. - servico pessimo: mala demorou mais de 1 hora para mandarem ao quarto. 3 noites (4 pessoas) e nao foram repostos os miseros 2 potinhos de xampu e condicionador. - recreacao para criancas: sempre houve um mini show para kids. Hotel repleto de criancas. Nao tem mais sob a desculpa de que nao haviam criancas na propriedade. - staff: parte do staff tenta compensar pela econonia exagerada da gerencia, mas fica dificil. Staff atencioso dos restaurantes. Conclusao: nao volto nunca mais. Existem opcoes MUITO melhores pelo Brasil afora. Me senti roubado.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Escolhemos quarto master plus próximo da praia com vista junto ao restaurante quarto muito limpo e café da manhã excelente a equipe de funcionários desde a recepção maravilhosos voltaria com certeza
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O pessoal do atendimento do bar da piscina são excelentes. Café da manhã bem variado. Ponto muito positivo que no café e na janta as bebidas não alcoólicas estão incluídas.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities
O quarto sempre limpo, so que a vista do quarto era um pouco
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo limpo e organizado
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

LUIZ ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quarto limpo e equipe de funcionários atenciosos
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

gisele

Liked: Cleanliness, amenities, property conditions & facilities
Os funcionários linha de frente são inflexíveis: frequento o Tivoli desde dona Angélica, ao chegar pedi que meu bloco fosse o 5( dentro da minha categoria ),pois é um pouco mais próximo à recepção. A atendente disse q não podia pois teria um casamento e estava cheio.Passei todos os dias em frente ao bloco 5, quase todo vazio . Fui embora sábado e o casamento seria domingo, bloco ainda vazio . Mesmo se tivesse cheio, pq os convidados teriam preferências e eu não ?, reservei o Tivoli meses atrás…. Fico pensando se isso tem haver com ter sido a reserva por aqui(?!) Passei os dias com tempo nublado ,temperatura mais baixa. Pedi 2x q ligassem o aquecedor da piscina, enfim consegui q ligassem apenas 1 deles( são 3), não adiantou nada, com relação a temperatura da piscina. A equipe da limpeza é receptiva, o sr “Big” do restaurante é muito gentil. Meninas da recepção do spa pouco gentis, carrinhos do Tranfer dentro do hotel ,salvo excessões,mal educados . Equipe atendentes piscina muito boa. Enfim, entendo q a equipe possa ter altos e baixos, mas funcionários de linha de frente: NUNCA! A minha maior decepção foi com a resposta da atendente q fez o check in!
Stayed 5 nights in Feb 2026
Verified review

4/10 Poor

Gustavo

Liked: Amenities
Disliked: Cleanliness, staff & service
Atrasaram 2 horas par liberar quarto para realizar check-in Quarto com cheiro de mofo (estava com outras pessoas em outros quartos que relataram mesma coisa) Quartos muito longe da área comum do hotel. Tem que andar muito para chegar a área comum. Oferecem um transporte com carro elétrico porém demora muito para buscar Demoram para realizar a limpeza diária do quarto. Teve um dia da hospedagem que eles não tinham ainda realizado a limpeza e eram 14 horas. Jantar oferecido com pouca variedade e qualidade de comida. Nenhum ambiente tem ar condicionado. Deveriam pelo menos disponibilizar ambiente com ar condicionado no restaurante
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Cristovam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto muito limpo; Área verde esplendorosa, muito confortável, Ótimo custo/benefício, etc., etc., ..
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Luiz Henrique

Liked: Cleanliness, staff & service, amenities
Quarto muito afastado.
Stayed 6 nights in Feb 2026

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