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Viva V Samana by Wyndham, A Trademark Adults All Inclusive

4.5 star property
Adults-only beachfront property with outdoor pool

Photo gallery for Viva V Samana by Wyndham, A Trademark Adults All Inclusive

Outdoor pool, open 8 AM to 8 PM, free pool cabanas, pool loungers
Property video
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Outdoor pool, open 8 AM to 8 PM, free pool cabanas, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$879
includes taxes & fees
18 Feb - 19 Feb

Explore the area

View map
Blvd Turistico, Bahia de Coson, Las Terrenas, Samana, 32000
  • Place, Playa Bonita
    ‪5 min drive‬
  • Place, La Iglesia Beach
    ‪13 min drive‬
  • Place, Playa Ballenas
    ‪14 min drive‬
  • Airport, Samana (AZS-El Catey Intl.)
    ‪43 min drive‬

Room options

View all photos for Vibe, 1 King size bed, non-smoking

1 bedroom, premium bedding, free minibar, in-room safe

Vibe, 1 King size bed, non-smoking

7.0 out of 10
Good
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Premium bedding
Separate bedroom
  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Vibe, 2 Queen size bed, non-smoking

1 bedroom, premium bedding, free minibar, in-room safe

Vibe, 2 Queen size bed, non-smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Premium bedding
Separate bedroom
  • Garden view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King size bed, non-smoking

Bungalow, 1 King size bed, non-smoking

Bungalow, 1 King size bed, non-smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Premium bedding
Separate bedroom
  • Garden view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 2 Queen size bed, non-smoking

Bungalow, 2 Queen size bed, non-smoking

Bungalow, 2 Queen size bed, non-smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Premium bedding
Separate bedroom
  • Garden view
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Vibe, Accessible 1 King size bed, non-smoking

Vibe, Accessible 1 King size bed, non-smoking

Vibe, Accessible 1 King size bed, non-smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Premium bedding
Separate bedroom
  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for V Rooms, 1 King Bed, Non-Smoking

1 bedroom, premium bedding, free minibar, in-room safe

V Rooms, 1 King Bed, Non-Smoking

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Premium bedding
Separate bedroom
  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for V Rooms, 2 Queen Bed, Non-Smoking

1 bedroom, premium bedding, free minibar, in-room safe

V Rooms, 2 Queen Bed, Non-Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Premium bedding
Separate bedroom
  • Garden view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for V Ocean View, 1 King Bed, Non-Smoking

1 bedroom, premium bedding, free minibar, in-room safe

V Ocean View, 1 King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Premium bedding
Separate bedroom
  • Beach view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Vibe Ocean View, 1 King Bed, Non-Smoking

1 bedroom, premium bedding, free minibar, in-room safe

Vibe Ocean View, 1 King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Premium bedding
Separate bedroom
  • Beach view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Vibe Ocean View, 2 Queen Beds, Non-Smoking

1 bedroom, premium bedding, free minibar, in-room safe

Vibe Ocean View, 2 Queen Beds, Non-Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Ceiling fan
Premium bedding
Separate bedroom
  • Beach view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Las Terrenas

A luxury stay in Las Terrenas awaits you at Viva V Samana by Wyndham, A Trademark Adults All Inclusive. You'll be 23.6 km (14.7 mi) from El Salto del Limon. Highlights at this all-inclusive property include 4 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Coconut Whispers can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The buffet restaurant, Le Marché, serves international cuisine and is open for breakfast, lunch and dinner. Beach Bar is the property's own cocktail bar. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and gym. Plus you'll find free Wi-Fi in public areas, a free manager's reception and an outdoor tennis court. There's also free self parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 4.5-property class Las Terrenas property, attractions include Coson Beach and Playa Bonita.

What's nearby

  • Playa Bonita - 5 min drive - 2.4 km
  • Coson Beach - 8 min drive - 4.0 km
  • La Iglesia Beach - 13 min drive - 6.8 km
  • Haitian Caraibes Art Gallery - 14 min drive - 7.4 km
  • Playa Ballenas - 14 min drive - 7.4 km

Getting around

  • Samana (AZS-El Catey Intl.) - 26 min drive

Restaurants

  • ‪Eden Beach Restaurant - ‬17 min drive
  • ‪Mediterrenas - ‬17 min walk
  • ‪El Loro - ‬16 min drive
  • ‪Mocca's Brunch Bar - ‬12 min drive
  • ‪Restaurante El Bulrvar Del Marisco - ‬9 min drive

About this property

Viva V Samana by Wyndham, A Trademark Adults All Inclusive

Adults-only beachfront property with outdoor pool
Viva V Samana by Wyndham, A Trademark Adults All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Viva V Samana by Wyndham, A Trademark Adults All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

A free manager's reception is offered daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers an outdoor pool, outdoor tennis courts and a sauna. Self parking is free.

This 4.5-star Las Terrenas property is smoke free.

  • 208 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2015
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Viva V Samana by Wyndham, A Trademark Adults All Inclusive offers 208 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Coconut Whispers has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Exterior detail
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  • All-inclusive
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Fusion
  • Le Marché
  • Mar & Fuego
  • MediTerrenas

Things to do

  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Kayaking
  • Motor boating
  • Outdoor pickleball court
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva V Samana by Wyndham, A Trademark Adults All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

Viva V Samana by Wyndham, A Trademark Adults All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Viva V Samana by Wyndham, A Trademark Adults All Inclusive on 18 Feb 2026 start from NZ$878.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

Yep, Viva V Samana by Wyndham, A Trademark Adults All Inclusive has a free self car park.

Are there any beaches close to Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

The closest beach to Viva V Samana by Wyndham, A Trademark Adults All Inclusive is Coson Beach (1 km).

Is there a spa on site at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

Yep, Coconut Whispers is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Viva V Samana by Wyndham, A Trademark Adults All Inclusive have a pool?

Yep, and guests love it! Viva V Samana by Wyndham, A Trademark Adults All Inclusive has a pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 8 AM to 8 PM.

What luxury perks are available at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

Viva V Samana by Wyndham, A Trademark Adults All Inclusive features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Viva V Samana by Wyndham, A Trademark Adults All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Viva V Samana by Wyndham, A Trademark Adults All Inclusive.

Is Viva V Samana by Wyndham, A Trademark Adults All Inclusive family-friendly?

No, Viva V Samana by Wyndham, A Trademark Adults All Inclusive is an adults-only property.

Is there a free airport shuttle available at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Viva V Samana by Wyndham, A Trademark Adults All Inclusive?

No, pets and service animals are not allowed.

Viva V Samana by Wyndham, A Trademark Adults All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 431 out of 1005 reviews
Rating 8 - Good. 268 out of 1005 reviews
Rating 6 - Okay. 152 out of 1005 reviews
Rating 4 - Poor. 72 out of 1005 reviews
Rating 2 - Terrible. 82 out of 1005 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mesfen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 6 nights in Oct 2025

6/10 Okay

Tana

Travelled with family
Disliked: Amenities
Room was fair. Three bath towels only, no hand towels or wash cloths. No shampoo. Only one toilet paper role. Half of staff was pleasant and helpful, others not so much. Food was ok. Not much overall flavor. No servers to take our drink orders. However Beds were comfortable. Not a 5 Star resort. I will try other locations in the future.
Stayed 3 nights in Oct 2025

8/10 Good

aneisis

6/10 Okay

aneisis

Liked: Staff & service, property conditions & facilities
More, Activity
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexandra

Stayed 2 nights in Oct 2025

4/10 Poor

Hilda, Suffern

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service. Bad animation team, Poor food, dirty pool
Cats on the chairs
Cats on the chairs
Dogs by the doors of the rooms
Dogs by the doors of the rooms
Stayed 2 nights in Oct 2025

2/10 Terrible

Rosanna

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
The checking in process was terrible , the front the staff not friendly ,Sofia check us in us we requested double beds for the group of six 3 rooms , when we got to the we all have single bed, also check in at 3 pm we got there a bit early and was advised to come back at 3pm . Again Sofia very rude told us room not ready , after 35 minutes I asked a different staff member who told us we were looking for u your rooms are ready . I will not come back and recommend the hotel too bad because the view and beach were great , Also some staff members are the restaurant were not really welcoming we us for staff and we were denied us we see other table will get the staff we asked , at one point I asked the some staff members at front if they were prejudice again Dominican. They can also clean more plates , cups around the beach area, the towel station was also a problem never clean towel the hotel was to even busy , the animation team boring and all over the place they need Dominican dancers , not European girls not coordination 😳.
Stayed 2 nights in Oct 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Mi estádia fue excelente desde el momento que llegue muy buena atención la comida excelente la calidad súper.
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent and very friendly
Stayed 3 nights in Oct 2025

8/10 Good

Enrique Ricardo

Travelled with partner
Liked: Amenities, property conditions & facilities
The spa was very relaxing, excellent buffet. We had the bungalow and it was worth every dollar. The staff was very welcoming. We wish we could’ve stayed more nights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Miguel Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is very clean and temperat the water
Stayed 2 nights in Oct 2025

2/10 Terrible

yakelin

Stayed 7 nights in Sep 2025

2/10 Terrible

Canela

Disliked: Cleanliness, staff & service, property conditions & facilities
Todo fue malo desde el servicio del hotel. El staff no había picina y en cuanto a la limpieza pésima.
Stayed 4 nights in Sep 2025

4/10 Poor

Susan

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed five nights in the bungalow. It was beautiful and well maintained. The beach was amazing. My issue was the staff were not helpful and often rude. The food was ok, and a bit repetitive. Activities are not listed anywhere so you just had to make your own plans. They encourage you to use the app which we did but there were no activities listed. We had no AC and tried request help through the App which we couldn’t. Don’t bother with the App. As others mentioned the pool was closed for renovation, would’ve been nice to know when scheduling our stay. The location is very convenient to town. We did one excursion through them and they were unable to give details as to where the buggy trip was going. We still don’t know the two beaches we stopped at. Overall it was disappointing due to lack of communication and food.
Stayed 5 nights in Sep 2025

10/10 Excellent

Yosue

Liked: Cleanliness
Stayed 6 nights in Jun 2025

6/10 Okay

Jhosiely

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the property and checked in. When I walked into my room a strong odor of mold or wet clothes not completely dried. I called the front desk and advised of the smell on the bed the sent over new sheets. I had to call them back because the comforter smelled as well. Layed down and the television did not work. We called front desk again and they sent a tech who advised someone will come tomorrow morning at 9am. The next day at around 10 I called back since no one had arrived for the television. No one in the front was aware they sent another technician. The tv had to be replaced. The cigar shop was closed. I do not consider this a all inclusive hotels
Stayed 2 nights in Sep 2025

4/10 Poor

JOSE JAVIER

Disliked: Cleanliness, property conditions & facilities
There were inconvenient , starting with the pool. We were a group of 7 , family and friends , then we got room change and there was mod in bedroom sheets. Very disappointed
Stayed 4 nights in Sep 2025

10/10 Excellent

Kelvin Osbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was good except that we wasn't informed that the pool would be close
Stayed 8 nights in Sep 2025

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort were lovely! Very welcoming and helpful.
Stayed 7 nights in Apr 2025

2/10 Terrible

ALEXIS

Stayed 7 nights in Sep 2025

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was not open because it was under renovation. We didn’t know until we got there
Stayed 3 nights in Sep 2025

4/10 Poor

Juana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great. No pool available, no activities, just the beach and one restaurant open. Food was too salty and sagy.
Stayed 3 nights in Sep 2025

6/10 Okay

lekisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool bring your love one
Stayed 4 nights in Sep 2025