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Neige et Roc, The Originals Relais

Property class: 4

Photo gallery for Neige et Roc, The Originals Relais

A pool area with a water feature, lounge chairs, and a view of a snowy landscape through large windows.
A wooden interior with a hanging chair, a stone wall, and a window with shutters.
A spa area with a hot tub, wooden walls, stone accents, and a hanging chair.
A log cabin interior with a stone fireplace, leather chairs, and a cowhide rug.
A room with a glass door leading to an outdoor patio with chairs and a table, a stone wall, and a television on the wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
255 route de Taninges, Samoëns, 74340
  • Place, Jaysinia Alpine Botanical Gardens
    ‪6 min walk‬
  • Place, Samoens Ski Resort
    ‪8 min walk‬
  • Place, Grand Massif Express Gondola
    ‪14 min walk‬
  • Airport, Sion (SIR)
    ‪163 min drive‬

Room options

View all photos for Double Room, Bathtub

A wooden cabin bedroom with a large bed, a chair, a window with curtains, a lamp, and a shelf with decorative items.

Double Room, Bathtub

  • Park view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Bathtub

A wooden cabin room with two beds, a wooden table, a chair, a TV, and a window with curtains.

Triple Room, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite

A bedroom with a bed, a chair, a TV, and a view of mountains.

Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Annex Building

A wooden room with a bed, a sofa, a table, and curtains.

Double Room, Annex Building

  • Mountain view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Annex Building

A wooden cabin room with two beds, a sofa, a table, and a window with curtains.

Twin Room, Annex Building

  • Park view
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

A bedroom with a bed, a desk, a chair, a TV, and two wall-mounted light fixtures.

Junior Suite

  • Mountain view
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room

A cozy room with a wooden bed, a desk with a laptop, and a view of mountains through the window.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Communicating Rooms Studio

A cozy wooden cabin room with a bed, a sofa, a chair, a table, and a window with curtains.

Communicating Rooms Studio

  • Mountain view
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior room, southerly exposure

A hotel room with a bed, a desk with a chair, a television, and a teddy bear on the bed.

Superior room, southerly exposure

  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Le Mazot du Paradis

A room with wooden walls, two beds, a window with curtains, and a door.

Le Mazot du Paradis

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for La Ferme des Fontany Chalet

A room with two beds, wooden walls, a window with curtains, and wall-mounted lamps.

La Ferme des Fontany Chalet

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Single Beds

About the area

Samoëns

A family-friendly stay in Samoëns awaits you at Neige et Roc, The Originals Relais. Within a 20-minute stroll, you'll find Jaysinia Alpine Botanical Gardens and Grand Massif Express Gondola. Highlights at this ski hotel include 2 hot tubs, a full-service spa and a restaurant. .A day of pampering can include sports massages and reflexology. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, outdoor tennis court and Turkish bath/hammam. Other amenities include free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Buffet breakfast is available daily between 7:30 AM and 10 AM. There's also free self parking, along with the convenience of a free ski shuttle. .Places within a 15-minute drive of this 4-property class Samoëns hotel include Sixt-Fer-a-Cheval Nature Reserve and Lac de Joux Plane.

What's nearby

  • Jaysinia Alpine Botanical Gardens - 6 min walk - 0.6 km
  • Eglise Notre-Dame de l'Assomption - 6 min walk - 0.6 km
  • Samoens Ski Resort - 8 min walk - 0.7 km
  • Grand Massif Express Gondola - 14 min walk - 1.2 km
  • Base de Loisir des Lacs Aux Dames - 14 min walk - 1.2 km

Getting around

  • Marignier Station - 27 min drive
  • Geneva International Airport (GVA) - 74 min drive

Restaurants

  • ‪La Puzze - ‬5 min drive
  • ‪Cosy Mountain - ‬14 min drive
  • ‪Melting Spot - ‬9 min walk
  • ‪Restaurant-Gite La Luge à Téran - ‬21 min drive
  • ‪Cafe Folliet / Le Tremplin - ‬13 min drive

About this property

Neige et Roc, The Originals Relais

Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Neige et Roc, The Originals Relais helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a health club and an outdoor tennis court. Free self parking is available.

This 4-star Samoëns hotel is smoke free.

  • 48 guestrooms or units
  • 2 buildings
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Neige et Roc, The Originals Relais offers 48 accommodations with a safe and free newspapers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Guests have access to shared bathrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Samoëns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

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  • Pool
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Sledding
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby monitor
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • High chair
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 4 April and 1 June.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Originals Neige Roc Samoens
Hôtel Neige et Roc Samoens
Neige et Roc
Neige Et Roc Hotel
Neige et Roc Samoens
Hotel Originals Neige Roc
Originals Neige Roc Samoens
Originals Neige Roc
Neige et Roc The Originals Relais
Neige et Roc, The Originals Relais Hotel
Neige et Roc, The Originals Relais Samoëns
Neige et Roc, The Originals Relais Hotel Samoëns

Frequently asked questions

What is the cancellation policy at Neige et Roc, The Originals Relais?

Neige et Roc, The Originals Relais offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Neige et Roc, The Originals Relais?

Yep, Neige et Roc, The Originals Relais has a free self car park.

Is there a spa on site at Neige et Roc, The Originals Relais?

Yep, there is an onsite spa at Neige et Roc, The Originals Relais. You'll enjoy services like sports massages.

Does Neige et Roc, The Originals Relais have a pool?

Neige et Roc, The Originals Relais has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 7:30 PM (Seasonal outdoor pool open from June to September).

Does Neige et Roc, The Originals Relais have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Neige et Roc, The Originals Relais?

Neige et Roc, The Originals Relais features 2 hot tubs, a health club and an indoor pool.

What makes Neige et Roc, The Originals Relais a romantic place to stay?

Romance packages and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Neige et Roc, The Originals Relais.

Is Neige et Roc, The Originals Relais family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as changing tables and baby monitors in the guestrooms, it's no surprise that Neige et Roc, The Originals Relais is a hit with families.

Does Neige et Roc, The Originals Relais serve breakfast?

Yep, buffet breakfast is offered daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Neige et Roc, The Originals Relais?

No, Neige et Roc, The Originals Relais does not offer an airport shuttle service.

Is there a bar or restaurant at Neige et Roc, The Originals Relais?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Neige et Roc, The Originals Relais?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Neige et Roc, The Originals Relais Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 109 reviews
Rating 8 - Good. 33 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 0 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family atmosphere with great food and service
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice welcome and all staff helpful.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great and cosy hotel with hands-on management, a really nice atmosphere, good food and a spa that’s perfect for recovering after a full day of skiing.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Small family run hotel everything was really good.
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food in the restaurant.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Place very nice
Stayed 8 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The front of house staff were super friendly and helpful
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and welcoming - top service!

Very warm and welcoming , loved our stay and the hotel was perfect. Clean, friendly and perfect for a weekend on the slopes
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice comfy hotel, with a fantastic spa area. Really have to say thankyou to the staff who were incredibly helpful throughout Thank you
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best family run hotel

Couldn’t fault the hotel in anyway. Would go back tomorrow
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel

Great location next to the ski bus stop. The hotel manager and his wife were very friendly and helpful when there was a problem with the ski lift operations.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Alpine Hotel, great hosts

Only thing is the pool is too cold for the weather, I would rather it to be a few degrees warmer
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feedback

Great location, ski bus stop right outside. Heated and easy accessible ski / boot locker room. Rooms quiet and comfortable. Overall fantastic stay!
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owners. A little distance from the ski lift but regular bus or short walk was fine. Very comfortable and good restaurant. Recommended.
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent emplacement près de toutes les commodités du village de Saomen Beau chaleur bonne ambiance toutefois les chambres ne sont pas très grande et non climatisées toutefois la salle de bain est spacieuse
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel. Aber ringhörig und zu heiss. Restaurant durchschnittlich.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons séjourné dans ce magnifique hôtel le we du 06 et 07 juin 26. Cet établissement est tout simplement splendide, le petit déjeuner excellent, très varié et les patrons adorables. C'est sûr, nous reviendrons..
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Le personnels était exceptionnellement gentil , magnifique hôtel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top expérience !
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super séjour, merci aux propriétaires et au personnel.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour au top, bon petit déjeuner
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, chaleureux, propre, le personnel et les propriétaires sont très agréables, disponibles et intentionnés. Nôtre chambre double était spacieuse, propre avec un grand balcon. Les lits sont confortables et les chambres et salle de bain bien équipées. ( peignoirs, pantoufles, serviettes de bain et panier pour aller à la piscine….) Les équipements de l hotel sont supers, la piscine avec le toboggan est très belle, dommage que la température de Bleau soit un peu fraîche. Nous sommes allés profiter du spa, avec bain à remous, hammam, sauna… superbe ! Nous avons mangé le soir au restaurant les plats sont très bons, nous y avons mangé une tartiflette et de la truite c’était excellent. Le petit déjeuner buffet est très bien, beaucoup de choix, un plateau de fromage, de la charcuterie, des œufs, des viennoiseries, fruits… de quoi combler tout le monde. Nous avons été très satisfait de notre séjour avec nos filles de 20 et 18 ans.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous nous y sentons comme chez nous avec un accueil chaleureux. Restauration excellente. Petit déjeuner gargantuesque...et tous les équipements qui fonctionnement parfaitement. 3 jours de rêve... Merci a toute l équipe sympathique et drôle professionnelle etc...
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Un grand merci pour ce suberbe séjour plein de bienveillance et de convivialité.