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Hotel Casablanca

3.5 star property

Photo gallery for Hotel Casablanca

Superior Room, Sea View
View from room
Breakfast, lunch, dinner served; pool views
Terrace/patio
Breakfast, lunch, dinner served; pool views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$553
12 May - 13 May

Explore the area

View map
Av. Colombia con Av. Costa Rica N° 3-59, San Andrés, San Andres y Providencia, 880060
  • Place, Spratt Bight Beach
    ‪2 min walk‬
  • Place, Cultural Center Dock
    ‪6 min walk‬
  • Place, Paintball San Andres
    ‪9 min walk‬
  • Airport, San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪14 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(26 reviews)
  • Garden view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Bungalow

Bungalow

Bungalow

  • 57 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

  • Sea view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

About the area

San Andrés

Hotel Casablanca puts you in the heart of San Andrés, steps from Spratt Bight Beach and within a 10-minute stroll of Marina Toninos - Dock. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The buffet restaurant, Tropical, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 431 square feet (40 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. .Sights within a 10-minute walk of this 3.5-property class San Andrés hotel include Cultural Center Dock and Paintball San Andres.

What's nearby

  • Spratt Bight Beach - 2 min walk - 0.2 km
  • Cultural Center Dock - 6 min walk - 0.6 km
  • Marina Toninos - Dock - 6 min walk - 0.6 km
  • Paintball San Andres - 9 min walk - 0.8 km
  • Letrero I love San Andrés - 16 min walk - 1.3 km

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 5 min drive

Restaurants

  • ‪Cafecafé - ‬4 min walk
  • ‪Restaurante Casa Bonita - ‬4 min walk
  • ‪Juan Valdez - ‬4 min walk
  • ‪Tico Tico - ‬2 min walk
  • ‪Restaurante Hotel Casablanca - ‬1 min walk

About this property

Hotel Casablanca

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Casablanca.

This 3.5-star San Andrés hotel is smoke free.

  • 78 guestrooms or units
  • 5 levels
  • 2 buildings
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 1964
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Casablanca offers 78 accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 40-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This San Andrés hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Casablanca
  • La Barcarola
  • Mahi Mahi
  • Sea Watch Caffe
  • Tropical

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1964
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: COP 200000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casablanca

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: COP 200000 (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casablanca San Andres
Hotel Casablanca San Andres
Hotel Casablanca Hotel
Hotel Casablanca San Andrés
Hotel Casablanca Hotel San Andrés

Frequently asked questions

What is the cancellation policy at Hotel Casablanca?

Hotel Casablanca offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casablanca?

As of 25 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Casablanca on 12 May 2026 start from NZ$553, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Casablanca?

Yep, Hotel Casablanca is a short 2-minute walk from Spratt Bight Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does Hotel Casablanca have a pool?

Hotel Casablanca has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hotel Casablanca a romantic place to stay?

Beachfront dining and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Casablanca.

Is Hotel Casablanca family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Casablanca is a hit with families.

Is there a free airport shuttle available at Hotel Casablanca?

No, Hotel Casablanca does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Casablanca?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Casablanca?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casablanca?

No, pets and service animals are not allowed.

Hotel Casablanca Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 440 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Roberto

Stayed 4 nights in Jan 2026

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the worst experience I’ve ever had. First the lady at the counter tried to charge me $2800.00 and when my card declined
Stayed 2 nights in Jan 2026

4/10 Poor

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
A very negative experience. On our first day, there was a power outage that forced us all to evacuate. Waiting outside of the hotel, we almost missed our tour that day. That night, there was no electricity on our entire floor. They offered to take us to another hotel, but said they would only check availability at that moment. We decided to stay at the hotel and shower with cold water and sleep without light and heating. The worst part was that the hotel never took any responsibility for the problems. They kept leaving notifications saying that everything was due to circumstances beyond their control.
Stayed 3 nights in Jan 2026

8/10 Good

Erick, Worcester Ma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in good condition, food was great lots to choose from. They have a bit of a problem with gases coming up trough the drain and service in the restaurant needs to improve. 8 out of 10 for me
Stayed 13 nights in Dec 2025

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service from the staff was exceptional. The hotel is in a prime location on the Malecon and beach. We ate several times at the restaurants also breakfast daily and all meals were delicious.
Stayed 5 nights in Dec 2025

2/10 Terrible

Alberto

Stayed 1 night in Dec 2025

4/10 Poor

Barbara

Disliked: Property conditions & facilities
Hola, la instalación no está al nivel del costo de sus habitaciones, no tenía internet en la habitación y el baño estaba dañado.
Stayed 4 nights in Dec 2025

8/10 Good

Pete Van

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was excellent great staff, it was in the heart of the great part of town , beautiful beaches, recommend
Stayed 6 nights in Dec 2025

10/10 Excellent

Janeth

Stayed 6 nights in Dec 2025

6/10 Okay

Tricia ELIANA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in the bathroom, unpleasant odor in the room, which according to staff, it was caused by humidity in the room
Stayed 5 nights in Dec 2025

10/10 Excellent

Robert Cornell

Stayed 4 nights in Nov 2025

10/10 Excellent

Eudiney lopes

Liked: Cleanliness, amenities, property conditions & facilities
Diana and all the staff was outstanding helping us all the time. Always happy. Thank you for everything we wish you the best we are happy that we picked this hotel
Stayed 7 nights in Nov 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 7 nights in Nov 2025

10/10 Excellent

Syward Aubrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was always cleaned to perfection. The staff were all fabulous, friendly and helpful. Very centrally located to everything. Variety of foods and tasty. Had a wonderful time and would return to the hotel.
Stayed 5 nights in Nov 2025

10/10 Excellent

louse

Travelled with partner
Liked: Cleanliness, amenities
Good
Stayed 5 nights in Nov 2025

10/10 Excellent

omar Silvera

Liked: Cleanliness, amenities, property conditions & facilities
Staff clean excellent food on the beach acc to every thing near by
Stayed 4 nights in Nov 2025

8/10 Good

Babak

Stayed 5 nights in Oct 2025

10/10 Excellent

Keith, Canton

Travelled with partner
Liked: Amenities
Great location, wonderful staff! Clean facilities
Stayed 5 nights in Oct 2025

4/10 Poor

Matt

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tengo sentimientos muy encontrados respecto a este hotel. Hay algunos aspectos positivos, pero en general la experiencia fue decepcionante y muy por debajo del nivel que esperaría de un establecimiento que se presenta como de categoría “superior”. Al hacer el check-in, nos entregaron unas pulseras y nos informaron de que no podíamos quitárnoslas bajo ninguna circunstancia, con una multa en caso de hacerlo. También nos dijeron que no podíamos movernos por el hotel sin ellas. No me había hospedado en un hotel que utilizara pulseras en más de 30 años, y me pareció una medida innecesaria e incómoda, tanto físicamente como en la experiencia del huésped. Realmente me hizo cuestionar qué tipo de clientela esperan si consideran que ese nivel de seguridad es necesario. Había reservado y pagado por adelantado cuatro habitaciones, proporcionando los nombres de los huéspedes en el momento de la reserva. Uno de los invitados originales no pudo asistir, por lo que invité a un sustituto. Sin embargo, al llegar, el personal se negó a entregarnos la cuarta habitación argumentando que el huésped registrado no estaba presente. A pesar de explicar que yo era el titular de la reserva, que todas las habitaciones estaban pagadas y que no tenía sentido negar el acceso a una habitación ya abonada, no hicieron ninguna excepción. Como resultado, terminamos utilizando solo tres habitaciones para cuatro personas y perdimos aproximadamente 700 dólares estadounidenses. Otro gran problema fue la comunica
Stayed 4 nights in Oct 2025

6/10 Okay

Larry M.

Travelled with partner
Liked: Amenities
this hotel is in a good area central to everything. However when we arrived early we asked if there was any rooms available and the staff said no a minute later they asked if we wanted early check in for a hundred dollars and we said yes tired from a long flight . We booked a room with an ocean view and verified it with the check-in staff the room was ocean side but all you could see was palm trees not the picture expedia showed with a clear view to the ocean-we get into the room it smells like mildew and it was cold so we adjusted the ac and went to eat we came back and the bed was wet and the floor was wet too. we called the staff and maintence showed up and basically blamed us saying we adjusted the ac and told us to wait 10 minutes we did and had to call again because everything was wet the staff came again and changed the bed covers and said if it happens again they will try to change us to a different room. so we went back out to visit place and came back it still was mildewed but we were exhausted and went to sleep. The hotel doesn’t look like the photos you see it is an older hotel and needs upgrades there is mold in the door and ceilings . The staff were nice but should of changed rooms we when called several times about smell and water all around the ac and floor If I were booking again I would not go to this hotel too many issues and no way to fix them. but we still had a great time san andre’s is beautiful very busy place Just make sure you go on the hotels site
ocean view room- but it rally is a palm tree view
ocean view or palm tree view
Stayed 3 nights in Oct 2025

6/10 Okay

Cheryl, Broomfield

Travelled with partner
It was ok at best....noisy, but probably best option in the area...
Stayed 2 nights in Apr 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
We like the service
Stayed 3 nights in Aug 2025

4/10 Poor

jendry cabrera

Stayed 3 nights in Sep 2025