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Hotel Tower by On vacation

3.0 star property

Photo gallery for Hotel Tower by On vacation

Building design
32-inch flat-screen TV with satellite channels
Superior Double Room | Bathroom
Family Triple Room
Reception

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Avenida Las Americas # 2 - 69, Centro., San Andrés, San Andres y Providencia, 880001
  • Place, Cultural Center Dock
    ‪5 min walk‬
  • Place, Spratt Bight Beach
    ‪5 min walk‬
  • Place, Paintball San Andres
    ‪6 min walk‬
  • Airport, San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪14 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

In-room safe, bed sheets

Double Room Standard

  • 26 sq m
  • Sleeps 3

View all photos for Triple Room Standard

In-room safe, bed sheets

Triple Room Standard

  • 26 sq m
  • Sleeps 3

View all photos for Quadruple Room Standard

In-room safe, bed sheets

Quadruple Room Standard

  • 35 sq m
  • Sleeps 5

About the area

San Andrés

At Hotel Tower by On vacation you'll be within a short 5-minute stroll of Paintball San Andres and Marina Toninos - Dock. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .This smoke-free hotel offers a 24-hour front desk, a front desk safe and a lift. Each morning free breakfast is served. .Attractions within a 10-minute walk of this 3-property class San Andrés hotel include Spratt Bight Beach and within 30 minutes you'll find North End.

What's nearby

  • Cultural Center Dock - 5 min walk - 0.4 km
  • Marina Toninos - Dock - 5 min walk - 0.4 km
  • Spratt Bight Beach - 5 min walk - 0.4 km
  • Paintball San Andres - 6 min walk - 0.6 km
  • Letrero I love San Andrés - 17 min walk - 1.5 km

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 6 min drive

Restaurants

  • ‪Restaurante Casa Bonita - ‬3 min walk
  • ‪Tico Tico - ‬6 min walk
  • ‪Restaurante Hotel Casablanca - ‬6 min walk
  • ‪Mintii - ‬2 min walk
  • ‪Juan Valdez Café - ‬3 min walk

About this property

Hotel Tower by On vacation

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Hotel Tower by On vacation also features a front desk safe and a lift.

This 3-star San Andrés hotel is smoke free.

  • 156 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Tower by On vacation offers 156 air-conditioned accommodations, with a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Concerts/live shows

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 5 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 30099

We should mention

  • There is no hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Tower All Inclusive
Hotel Vacation Tower All Inclusive
Hotel Vacation Tower All Inclusive San Andres
Vacation Tower
Vacation Tower San Andres
Vacation Tower All Inclusive San Andres
Vacation Tower All Inclusive
Hotel On Vacation Tower Hotel
Hotel On Vacation Tower San Andrés
Hotel On Vacation Tower All Inclusive
Hotel On Vacation Tower Hotel San Andrés

Frequently asked questions

What is the cancellation policy at Hotel Tower by On vacation?

Hotel Tower by On vacation offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Tower by On vacation?

Yep, Hotel Tower by On vacation is a short 6-minute walk from Spratt Bight Beach.

Does Hotel Tower by On vacation serve breakfast?

Yep, free buffet breakfast is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel Tower by On vacation?

No, Hotel Tower by On vacation does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Tower by On vacation?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Tower by On vacation?

Check-in begins at 5 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Tower by On vacation?

No, pets are not allowed.

Hotel Tower by On vacation Reviews

Reviews

5.2
Rating 10 - Excellent. 4 out of 29 reviews
Rating 8 - Good. 3 out of 29 reviews
Rating 6 - Okay. 7 out of 29 reviews
Rating 4 - Poor. 7 out of 29 reviews
Rating 2 - Terrible. 8 out of 29 reviews

5.4/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Jose Javier Cruz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Being honest, it was nothing like the pictures. Bathroom doors wouldn’t close, closet either. Not 1 decoration in wall. I’ve been in many on vacation hotels and this is the complete opposite from what I’ve been in.
Stayed 4 nights in Jun 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

HOTEL BÁSICO.

Hotel céntrico , con un todo incluido muy básico y controlado. El buffet y el bar muy reducido. Puedes visitar y comer con previa reserva en algunos de los otros hoteles de la cadena On Vacation.
Stayed 5 nights in Jul 2019
Verified

6/10 Okay

Marcos

la barra de bebidas es de muy bajo nivel. Los vasos en los que te sirven son de carton y de tamaño de un cafe chico. El bufet de la comida es muy escaso, no hay variedad para elegir.
Stayed 4 nights in Apr 2019
Verified

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

El hotel en infraestructura es muy malo, hongos y suciedad por todos lados
Stayed 3 nights in Jul 2017
Verified

2/10 Terrible

Cristiane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo hotel em todos os sentidos

Péssimo atendimento, péssimo ambiente, impossível utilizar a alimentação disponibilizada. Não há Wi-Fi grátis, não há frigobar nos apartamentos, muito barulho em todos os horários e ausência total de organização. Sequer toalhas de rosto fornecem. Sujeira no buffet e nas áreas comuns, não fornecem controles para ar condicionado e tv sem pgto de caução. Piscina suja e impossível de utilizar.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a bad moldy smell and bed sheet was uncleanliness.
Verified

2/10 Terrible

felix

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo

No me gusto el hotel......las instalaciones no son para un hotel todo incluido.....
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
demasiado apretados se la pasa. mucha gente y estan todo el tiempo remodelando. cerca de la playa, una de las mejores de la isla para mi.
Verified

6/10 Okay

Matio

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel in the center terrible food cleaning

The hotel and the room look very good and the location in the center and 10 minutes from the beach. The clean in the dining room terrible, food with bugs, in the rice was worm, a lot of mosquitos on the food.
Verified

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desconcertada !!

Realmente desilusionada! Pense q hoteles.com nos brindaban mas calidad en los establecimiebtos q ofrecen.
Verified

4/10 Poor

Zulma

Disliked: Cleanliness, property conditions & facilities, room comfort

Traté de no amargarme

El hotel deja mucho que desear. Había moscas en el comedor, la vajilla es de plástico, solamente un día colocaron manteles. En las habitaciones no hay wifi, ni teléfono. Si tenés algún problema tenés que bajar para solucionarlo (si funciona el ascensor, mejor)No recibí toallas de mano. El baño no tiene toallero para colgar los toallones, tampoco dónde colocar el papel higiénico. Tampoco cuenta con agua caliente. No tiene luces en la mesa de luz. La comida era buena y fue mejorando. Debido a los reclamos de los huéspedes, comenzaron a fumigar, pintar, poner manteles, cambiar toallones y mejorar la comida. Lo bueno? su ubicación céntrica.
Verified

2/10 Terrible

sol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo hotel para vacacionar

Pésimo se cancelo la reserva y al hacerla de nuevo nod cambiaron el hotel a otro mas caro y que justamente no queriamos por las fotos que vimos. La atención deja mucho que desear son dispersos noa te prestan la atencion a ti sino que atienden mil preguntas de gente ditinta y a uno la dejan de lado. La comida mala nada que destacar. No hay agua caliente solo helada. Te cobran por todo hasta por pasarte el control remoto. Mala experiencia y los tour con one vacation pesimo super irresponsables con mas de hora y media de retraso, no dan la cara no te dan explicaciones y se arrancan.mala experiencia.
Verified

2/10 Terrible

Debora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pior experencia ! Propaganda enganosa!

Fui com meu marido e foi a pior experiencia de nossas vidas. O hotel esta en reforma, uma confusão, um único e pequeno elevador com capacidade de 7 pessoas para um hotel com aproximadamente 100 quartos. O hotel nao correspondia em nada às imagens apresentadas no site. Uma mentira!!! Nos foram apresentados 3 quartos, somente o último estava limpo, porém com cheio forte de tinta. O serviço de limpeza é deplorável, não havia troca de roupa de cama, tinhamos que solicitar todos os dias troca de toalhas de banho caso contrário permaneciam as mesmas, faltou agua numa madrugada, um complete absurdo! Segurança também é zero, um entra e sai de gente frenético. O café da manhã deu medo, hygiene não confiável. Infelizmente tivemos que ficar algumas noites, porque os outros hoteis da cidade estavam lotados. Mas partimos tão logo conseguimos confirmação em outro hotel. Propaganda enganosa, cuidado!
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

A hotel that leaves little to be desired

The hotel rooms were clean; however, the building is in major need of repairs. The Internet connection isn't very reliable and the all inclusive meals leave little to be desired. The workers in the kitchen are very nice; however, I am convinced that management isn't too concerned about the fact that they are understaffed. Guest sometimes have to wait to get a seat for dinner. If you arrive near the end of the dinner hour, you basically get the leftovers. Desserts run out quickly. This particular establishment is in need of major changes.
Verified

2/10 Terrible

bad food

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most bad hotel in expedía

Bad place bad service bad food bad experience!!!!!
Verified

6/10 Okay

Monica

Liked: Room comfort
Disliked: Property conditions & facilities

Nâo vale a pena ficar nesse hotel

O Hotel está em obras e isso prejudica muito.Não gostei da estadia só salvou o quarto ter cama confortável mas a água do chuveiro é fria, tem cheiro de mofo e as toalhas não foram trocadas, ou seja, não houve limpeza no quarto.A localização não é boa apesar de ser perto das lojas vale se hospedar na praia e não nas ruas de acesso a mesma.A comida é péssima só tomei café da manhã não vale estar toda a comida incluida.
Verified

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apesar de ser bem localizado, esse hotel não deveria ser chamado de all inclusive. Comida péssima, isopor com gelo e bebidas de péssima qualidade na recepção era chamado de bar. Sete andares em um prédio sem elevador, cheiro de tinta em paredes mal pintadas, cabelos pelo chão, baratas, sem espelho no quarto e sem água quente no chuveiro, esse hotel não vale o que foi cobrado. Uma vergonha o hoteis.com oferecer um hotel como esse. Perde-se a credibilidade...
Verified

4/10 Poor

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was transfered from "The Tower" to "The Cove"

When I arrived with my family to the "On Vacation Tower" it was with lots of renovations going on (i.e. under construction)....the hallways, the reception, the swiming pool, restaurant, elevator, some rooms, etc...This was unacceptable for me and my family so I asked the hotel manager to transfer me and my family to another hotel from their chain. They transfered me to the "On Vacation The Cove". There we had a wonderfull time with a very nice pool,entertainment, good food, and a natural pool in the ocean. I recommend "The Cove". I cannot really evaluate the experience of being hosted in the On Vacation Tower but I camn tell you that the infrastructure of the hotel and the natural surroundings are much better in The Cove....than in The Tower
Verified

10/10 Excellent

Flaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación tranquilo

Es una isla maravillosa, el hotel tiene una ubicación estratégica para ir a cualquier lugar y conseguir lo que requieres
Verified

6/10 Okay

Michy

Liked: Cleanliness, property conditions & facilities, room comfort

Muy buena ubicacion

El hotel fue super bueno. La comida deliciosa, los tragos de la piscina fueron horribles menos la pina colada. La recepcionista no ayuda por nada del mundo pero el resto de los empleados fueron super amables. Cuando entras al hotel hay gente q te quiere comprometer con los tures pero si vas al muelle en la plaza de la coltura te puedes ir en los mismos tures y a mitad de precio. Si van a rentar carro es mejor la mulita por q el carro de golf es muy lento y rentelo antes de las 2 de la tarde por q los sancudos al otro lado de la isla son demasiados.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

COMODIDAD, EXELENTE SERVICIO Y UBICACION

EXCELENTE,EL HOTEL ESTA UBICADO EN UN SITIO A DOS CUADRAS DE LA PLAYA, LA ATENCION MUY BUENA, LA COMIDA MUY BUENA, LA HABITACION EXCELENTE, MUY CONFORTABLE, EN GENERAL EL HOTEL ME GUSTO MUCHO. ESTA EN PROCESO DE REMODELACION ..PERO ESO INDICA QUE VA A ESTAR AUN MUCHO MEJOR DE LO QUE ESTA ACTUALMENTE.
Verified

4/10 Poor

Carolina

Disliked: Property conditions & facilities

Hotel estéticamente feo, pero bien ubicado

El hotel es horrible, está a medio construir. Las habitaciones están bien, pero hay demasiado ruido. La ubicación es buena, pero sólo eso, por que el comedor es muy feo y poco higienico.
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

concepto objetivo

estuvimos muy bien atendidos por el personal del hotel y las instalaciones del mismo muy buenas como su ubicacion tambien la alimentacion tipo buffet muy buena
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Habitacion recién remodelada buena, buena ubicació

Buena en terminos generales, buena comida, buenas atenciones, hotel esta remodelación y hay areas que no estan terminadas, hay obreros trabajando. habitación limpia y buena atención delos empleados.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

close to all shops and beach!!

Hotel was going under renovations, the room was clean and modern, AC/flat screen tv. basic ;beach 2 blocks away,shops, and ez access to it all. Friendly staff and the food was amazing! will stay there again.