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Best Western Plus Lackland Hotel & Suites

2.5 star property

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Lobby
Indoor pool
Property amenity
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$190
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
3635 Crooked Trail, San Antonio, TX, 78227
  • Place, Joint Base San Antonio
    ‪12 min walk‬
  • Place, Lackland Air Force Base
    ‪2 min drive‬
  • Place, River Walk
    ‪13 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(63 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed, Non-Smoking, High Speed Net, Microwave and Refrigerator, Flat Screen Television, Walk in Shower

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Kitchenette, High Speed Internet Access, Bathtub

  • Sleeps 3

Queen Room with Two Queen Beds

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Wi-Fi, Microwave and Refrigerator, Coffee Maker

  • Sleeps 4

Mobility Accessible King Bed Suite with Bathtub

  • Sleeps 3

Two Queen Beds Room with Walk In Shower

  • Sleeps 4

Oversized King Room with Tub Shower Combo

  • Sleeps 2

Oversized King Room with Walk In Shower

  • Sleeps 2

King Bed Suite with Walk In Shower

  • Sleeps 3

Suite-1 King Bed, Mobility Accessible, Roll In Shower, Kitchenette, Sofabed, Non-Smoking

  • Sleeps 3

Two Room 1 King 1 Queen Suite Apartment Living Room Kitchen High Speed Internet Access Non Smoking

  • Sleeps 4

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About the area

San Antonio

At Best Western Plus Lackland Hotel & Suites you'll be 4.9 km (3.1 mi) from Lackland Air Force Base and 1.8 km (1.1 mi) from Joint Base San Antonio. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. A meeting room, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. .Attractions within a 15-minute drive of this San Antonio hotel include River Walk and Alamodome.

What's nearby

  • Joint Base San Antonio - 12 min walk - 1.0 km
  • Lackland Air Force Base - 2 min drive - 1.5 km
  • San Antonio SeaWorld - 10 min drive - 17.3 km
  • River Walk - 13 min drive - 22.1 km
  • Six Flags Fiesta Texas - 21 min drive - 36.4 km

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪QuikTrip - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Best Western Plus Lackland Hotel & Suites

Best Western Plus Lackland Hotel & Suites offers its guests an indoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business centre and a meeting room are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Lackland Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Best Western Plus Lackland Hotel & Suites offers 77 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This San Antonio hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Frequently asked questions

Is parking available at Best Western Plus Lackland Hotel & Suites?

Yep, Best Western Plus Lackland Hotel & Suites has a free self car park.

How much does it cost to stay at Best Western Plus Lackland Hotel & Suites?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Lackland Hotel & Suites on 12 Apr 2026 start from NZ$190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Lackland Hotel & Suites have a pool?

Best Western Plus Lackland Hotel & Suites has an indoor pool.

What makes Best Western Plus Lackland Hotel & Suites a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Lackland Hotel & Suites.

Is Best Western Plus Lackland Hotel & Suites family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Lackland Hotel & Suites is a hit with families.

Does Best Western Plus Lackland Hotel & Suites serve breakfast?

Yep, guests can't get enough of the free buffet brekkie here! It's the ideal spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western Plus Lackland Hotel & Suites?

No, Best Western Plus Lackland Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Lackland Hotel & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Lackland Hotel & Suites?

No, only service animals are allowed.

Best Western Plus Lackland Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1003 reviews
Rating 8 - Good. 225 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities
The rooms were clean, the staff was very helpful and friendly, and the breakfast was great! Thanks!
Stayed 4 nights in Dec 2025

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
this hotel is just a few minutes away from the Lackland AFB gate, therefore very convenient. They are super aware of the AFB ceremonies, proceedings, etc. and can advise you if you are attending something on base. they have maps, tips, timelines, etc. for these affairs. they are particularly helpful to all who are arriving for the weekly Basic Training graduation events. the rate is good also.
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Amenities,breakfast Staff.
Stayed 3 nights in Dec 2025

8/10 Good

Edwin

Travelled with family
Staff was very nice and helpful breakfast was very good
Stayed 5 nights in Dec 2025

2/10 Terrible

oscar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
booked because of the indoor pool and pool was closed out of service
Stayed 2 nights in Dec 2025

10/10 Excellent

Vidal

Stayed 1 night in Dec 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
nice place to stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Dawn, Murfreesboro

Stayed 1 night in Nov 2025

6/10 Okay

Kimberly

Liked: Staff & service, amenities
While the Staff was very nice and we did enjoy the morning breakfasts, our a/c never worked properly all 4 days of our stay. 2 lights in our room didn’t work, nor did 2 electrical outlets. The pool hot tub jets also didn’t work during our 3 trips to the pool. The highway noise was at times unbearable.
Stayed 4 nights in Nov 2025

8/10 Good

Deborah

Liked: Amenities, property conditions & facilities
The breakfast was excellent. The bathroom needed deep cleaning. The showerhead had really bad rust and the toilet paper roll also had rust. Receptionist said hotel very old. It's understandable but have it clean. Nice to have the bed made but have the sheets changed. The bed sheets had stains and they don't come inside to changed sheets only fix the bed. Shampoo and conditioner aren't good. There like small bottle like a thumb. Bring your own shampoo, conditioner, and body wash. The good part is it's a safe place to be in compared to luxury hotels. I would go there again. Like the area and safe hotel. Staff are nice
Stayed 3 nights in Nov 2025

6/10 Okay

Iris

Stayed 2 nights in Nov 2025

6/10 Okay

Gina

Travelled with partner
Liked: Cleanliness, amenities
This hotel is perfect for attending a BMT graduation at Lackland. However, it is slightly dated. Their are decent amenities, and the free breakfast was helpful, although very basic.
Stayed 5 nights in Nov 2025

8/10 Good

Tiffany

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room with great, friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Nice staff, clean room and great breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Rachael

Stayed 1 night in Nov 2025

10/10 Excellent

sihomara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff here were super nice, very welcoming to myself, my family and my Airman. I asked the front staff for scissors and tape and they were nice about lending me their supplies. These little things mean a lot. Thank you so much.
Stayed 3 nights in Nov 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless and very clean! Had great staff that provides informational maps and information abiut Lackland graduation which was very helpful! The only thing is getting back to the hotel from base is a little rough has have to get on the freeway just to get off and go back around, but would not stop me from staying there again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room didnt have any noticible issues and the bed was comfy. Everything seemed to work well. I didn't make it to breakfast, but that was my own fault, so no worries there.
Stayed 3 nights in Nov 2025

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean Rooms, Comfortable Beds, Great Hotel Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Gladys

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness #1, staff very courteous, all amenities good. Breakfast excellent. Overall it was a great experience . I give them 5 stars Only negative hot tub whirlpool wasn’t working but that is nothing compared to the rest of the experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hunter

the best
Stayed 2 nights in Oct 2025