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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Property class: 2.5

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

A hotel lobby with a reception desk, seating area, and a large dining table.
A multi-story hotel with a stone facade, large windows, and a covered entrance area.
A hotel reception area with a reception desk, a clock, and a glass door leading outside.
A hotel room with two beds, a television, a desk, and a patterned carpet.
A gym with treadmills, elliptical machines, and weightlifting equipment.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$135
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
4639 Rittiman Road, San Antonio, TX, 78218
  • Place, James Park
    ‪19 min walk‬
  • Place, Joint Base San Antonio
    ‪2 min drive‬
  • Place, River Walk
    ‪10 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

A hotel room with a bed, a desk with a chair, a television, a desk lamp, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a television, and a seating area.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a chair, a television, and artwork on the walls.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a television, and a seating area.

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a chair, a television, and artwork on the walls.

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a chair, a television, and artwork on the walls.

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

A hotel room with a patterned sofa, a bed with a headboard, a desk with a chair, and a television.

Suite, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

A hotel room with a bed, a desk, a chair, a television, and a bathroom visible through an open door.

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a patterned sofa, a bed with a headboard, a desk with a chair, and a television.

Suite, 1 King Bed, Accessible, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

A hotel room with a patterned sofa, a bed with a headboard, a desk with a chair, and a television.

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

A hotel room with a bed, a desk, a chair, a television, and a bathroom visible through an open door.

Suite, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

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About the area

San Antonio

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center puts you in the centre of San Antonio, 2.7 km (1.7 mi) from Joint Base San Antonio and 4.2 km (2.6 mi) from Brooke Army Medical Center. Highlights at this hotel include free self-service breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Park Village hotel include Frost Bank Center and Alamo.

What's nearby

  • James Park - 19 min walk - 1.6 km
  • Joint Base San Antonio - 2 min drive - 2.3 km
  • River Walk - 10 min drive - 14.2 km
  • Henry B. González Convention Center - 11 min drive - 15.0 km
  • Frost Bank Center - 11 min drive - 9.4 km

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Burger Boy - ‬3 min drive
  • ‪Church's Texas Chicken - ‬2 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Little Taco Factory - ‬5 min drive

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 54 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers 54 accommodations with coffee/tea makers and a hairdryer. 42-inch Smart televisions come with premium digital channels, first-run films and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and in-room massages can be requested.

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run films
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children 16 years old and younger aren't allowed at this property.

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

Is parking available at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Yep, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center has a free self car park.

How much does it cost to stay at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center on 29 Nov 2026 start from NZ$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a pool?

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center has an outdoor pool.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center serve breakfast?

You bet, complimentary self-service brekkie is offered daily from 5:00 AM to 9:00 AM.

Is there a free airport shuttle available at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, only service animals are allowed.

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 290 out of 794 reviews
Rating 8 - Good. 205 out of 794 reviews
Rating 6 - Okay. 147 out of 794 reviews
Rating 4 - Poor. 67 out of 794 reviews
Rating 2 - Terrible. 85 out of 794 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, all the amenities I needed, conveniently located, and tasty breakfast in the morning
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, room was clean, had all the amenities I needed, and was conveniently close to where I was going
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Old hotel limping along.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
The room was clean, the staff was friendly and helpful.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good to stay there thank yall
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service
Great place to stay at a reasonable price. Very helpful and friendly staff.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay beds were really comfortable, room was really clean
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness
Employ attitude is not great
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pleasant stay
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Needed a place for the night and this place was good. Good breakfast also.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with all accommodations for the price.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Hotel clean staff very friendly
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Disliked: Amenities
Good Waffles.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, affordable and good service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Location was great!
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Disliked: Amenities
Sleeping at night was difficult since hotel is closed to a major highway. Breakfast was poor quality, no choice for nutritious items. Ice machine had no ice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and very accessible to destination. Very pleased with the hotel.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay in this hotel. Will stay again
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff.
Stayed 2 nights in Oct 2024

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