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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
Hotel in San Antonio with free breakfast and fitness centre

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Exterior
Reception
Lobby
Outdoor pool
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is NZ$129
includes taxes & fees
29 June - 30 June

Explore the area

Map
4639 Rittiman Road, San Antonio, TX, 78218
  • Brooke Army Medical Center
    ‪4 min drive‬
  • Frost Bank Center
    ‪8 min drive‬
  • San Antonio Zoo and Aquarium
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Fan
Hairdryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Fan
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(18 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Fan
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Fan
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Fan
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Fan
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Fan
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Fan
Hairdryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Fan
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Separate bedroom
Blackout curtains
Fan
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center puts you in the centre of San Antonio, 2.7 km (1.7 mi) from Joint Base San Antonio and 4.2 km (2.6 mi) from Brooke Army Medical Center. Highlights at this hotel include free self-service breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Park Village hotel include Alamo and San Antonio Zoo and Aquarium.

What's nearby

  • Brooke Army Medical Center - 4 min drive - 4.2 km
  • Morgan's Wonderland - 7 min drive - 9.0 km
  • Frost Bank Center - 8 min drive - 9.8 km
  • River Walk - 11 min drive - 14.2 km
  • San Antonio Zoo and Aquarium - 11 min drive - 9.0 km

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Whataburger - ‬1 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Kims Galbi - ‬4 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Hotel in San Antonio with free breakfast and fitness centre
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 54 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers 54 accommodations with iPod docking stations and MP3 docking stations. 42-inch Smart televisions come with premium digital channels, first-run films and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, Spanish

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Comfort Inn and Suites Near Medical Center

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  • Hot tub
  • Breakfast included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run films
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children 16 years old and younger aren't allowed at this property.

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

Is parking available at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Yep, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center has a free self car park.

How much does it cost to stay at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center on 29 Jun 2025 start from NZ$128.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a pool?

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center has an outdoor pool.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center serve breakfast?

You bet, complimentary self-service brekkie is offered daily from 5:00 AM to 9:00 AM.

Is there a free airport shuttle available at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, only service animals are allowed.

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 250 out of 692 reviews
Rating 8 - Good. 184 out of 692 reviews
Rating 6 - Okay. 133 out of 692 reviews
Rating 4 - Poor. 56 out of 692 reviews
Rating 2 - Terrible. 69 out of 692 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Deyanira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I entered the room late from visiting the army base... Room provided was in bad shape, one of the curtain panels had red stains & the other one was missing. There was significant water damage to the bathroom celling and it was visible they tried to patch the leak damage (unsuccessfully). I ended up taking pictures and showing the front desk in the AM; I was told maintenance would take a look & nothing was done about it.
Stayed 2 nights in Mar 2025

8/10 Good

Efe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Mar 2025

6/10 Okay

anil

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay beds were really comfortable, room was really clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jesse at the front desk was awesome. Very friendly!
Stayed 1 night in Mar 2025

4/10 Poor

Ana

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Upon arrival, it all seem right. When we got to the suite the bathroom door wouldn’t close, the phone wasn’t working, the curtain was not properly hung, and the ironing board was broken. Breakfast wasn’t all that, they had the usual but they did have decaf and caffeinated coffee. At one point, I thought it wasn’t BW because the coffee cups were Dixie cups. One good things the King bed in the suite was very comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Osafona

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Dec 2024

10/10 Excellent

Oralia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You had a lot of restaurants nearby.
Stayed 1 night in Feb 2025

6/10 Okay

Kim

Business traveller
Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

A little dated but met my needs.
Stayed 1 night in Feb 2025

4/10 Poor

timothy

Business traveller
Disliked: Amenities, property conditions & facilities
Bubb
Stayed 5 nights in Feb 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

Priscella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

It’s a nice hotel for the price.

It’s a nice hotel for the price. I woke up with my back hurting every day so I wish the beds would be better. The rooms are roomy and everything worked great. They did however only come make our bed one time when we were there. We were there for three days.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

We will NEVER stay at a Beat Western again. Here’s why: 1. The hotel was filthy from the moment we walked though the front doors. 2. Our bathroom had a ceiling and wall that had fresh texture and was unpainted. I made the reservation 2 weeks prior to our stay. Could we not be placed in another room? 3. If you prefer a warm shower, then you’re in luck. NO hot water. 4. We asked for another blanket and bed sheet, and were told “no, the room came with all the amenities we needed.” We explained our son was going to sleep on the couch and needed these linens. Again told no. We had 2 flat sheets on our bed with a very thin blanket in between the sheets. No comforter or even a nicer, thick blanket. Gave a sheet to our son to use on the couch. Totally ridiculous! 5. Walls must be really thin or no insulation. We heard hall nosie/outside noise all night. 6. Tried multiple times to put wall unit on “constant fan” to block out above mentioned noise. Nope. Gave up trying. We were in town for stock show and our son was showing a pig. We were exhausted from having been up almost 24 hours and ready for a good night sleep. Your hotel failed to meet this expectation and was quite expensive for the service provided.
Stayed 1 night in Feb 2025

2/10 Terrible

Pauline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs upgrades
Stayed 2 nights in Feb 2025

4/10 Poor

Tryann

Disliked: Cleanliness
My original room had pet feces under the desk.
Stayed 2 nights in Jan 2025

4/10 Poor

Ashley

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Nov 2024

8/10 Good

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the money and close to the rodeo. Breakfast was very good. Staff is friendly and helpful.
Stayed 3 nights in Feb 2025

6/10 Okay

Emily

Travelled with family
The hotel is older and needs some reservations. Not sure why there is smoking allowed. I was placed on a smoking floor. Where the rooms were moderately free from the smell, the hallways are terrible. I was placed here to keep the same rate for canceling 1 night of my original reservation. Not a good move on the property. Wasn’t like I was staying the weekend, we were here on a Tuesday for a Wednesday checkout.
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth, Bridgeport

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was nice enough however we didn’t get the rooms that were reserved.
Stayed 3 nights in Dec 2024

10/10 Excellent

Reinamay

Stayed 1 night in Jan 2025

10/10 Excellent

Reinamay

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Jan 2025