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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
Hotel in San Antonio with free breakfast and fitness centre

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Exterior
Reception
Lobby
1 bedroom, desk, laptop workspace, blackout curtains
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is NZ$129
includes taxes & fees
19 Aug - 20 Aug

Explore the area

View map
4639 Rittiman Road, San Antonio, TX, 78218
  • Brooke Army Medical Center
    ‪4 min drive‬
  • Frost Bank Center
    ‪8 min drive‬
  • San Antonio Zoo and Aquarium
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Fan
Separate bedroom
Blackout curtains
Hydromassage showerhead
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Fan
Separate bedroom
Blackout curtains
Hydromassage showerhead
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(19 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Fan
Separate bedroom
Blackout curtains
Hydromassage showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Fan
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Fan
Separate bedroom
Blackout curtains
Hydromassage showerhead
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Fan
Separate bedroom
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Smart TV
Fan
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center puts you in the centre of San Antonio, 2.7 km (1.7 mi) from Joint Base San Antonio and 4.2 km (2.6 mi) from Brooke Army Medical Center. Highlights at this hotel include free self-service breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Park Village hotel include Alamo and Frost Bank Center.

What's nearby

  • Brooke Army Medical Center - 4 min drive - 4.2 km
  • Morgan's Wonderland - 7 min drive - 9.0 km
  • Frost Bank Center - 8 min drive - 9.8 km
  • River Walk - 11 min drive - 14.2 km
  • San Antonio Zoo and Aquarium - 11 min drive - 9.0 km

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Whataburger - ‬1 min walk
  • Taco Cabana
  • Zaxby’s
  • McDonald's
  • ‪Cracker Barrel - ‬5 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Hotel in San Antonio with free breakfast and fitness centre
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 54 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers 54 accommodations with iPod docking stations and MP3 docking stations. 42-inch Smart televisions come with premium digital channels, first-run films and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, Spanish

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The price is NZ$100
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run films
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children 16 years old and younger aren't allowed at this property.

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

Is parking available at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Yep, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center has a free self car park.

How much does it cost to stay at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center on 19 Aug 2025 start from NZ$128.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a pool?

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center has an outdoor pool.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center serve breakfast?

You bet, complimentary self-service brekkie is offered daily from 5:00 AM to 9:00 AM.

Is there a free airport shuttle available at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, only service animals are allowed.

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 255 out of 708 reviews
Rating 8 - Good. 189 out of 708 reviews
Rating 6 - Okay. 135 out of 708 reviews
Rating 4 - Poor. 57 out of 708 reviews
Rating 2 - Terrible. 72 out of 708 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Cristian A

Business traveller
Liked: Cleanliness, staff & service
The hall room to hot the elevator not working
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Marcus

Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had everything we needed for our stay. The staff were friendly and helpful, and Jamie helped enroll me in Best Western rewards for free to start earning points for reqards. Much appreciated!
Stayed 3 nights in May 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was always someone around to ask questions. Well lit parking lot.
Stayed 2 nights in Apr 2025

8/10 Good

Hunni

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pleasant stay
Stayed 2 nights in Apr 2025

8/10 Good

Danica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the one I spoke to when I checked in was mindful to remind me about the deposit and how it would take a few business days to appear back in my account! She was super nice despite it being pretty late. Very quiet and cozy as well. The beds were a little rough and the pillows weren’t as soft, so my neck ached the next morning, but truthfully that could have just been me considering we went to a concert and I am still finishing recovery from a head/neck injury! Would stay again!
Stayed 1 night in Apr 2025

6/10 Okay

Eraida

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was good the elevator was not working
Stayed 4 nights in Apr 2025

6/10 Okay

Penelope

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

The breakfast could have been better
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could tell there was other hotels with bad activity going on right next-door. It was a good hotel good place really close to the base for me, but the area is going downhill.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun

Amazing! Everything was clean and we had fun in the pool
Stayed 3 nights in Mar 2025

6/10 Okay

frederic

Stayed 2 nights in Apr 2025

10/10 Excellent

OLAYINKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Winyfer

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities
hotel is located in a not so safe area. first night there was a huge roach chilling in the tub which gave me a heart attack when i was about to shower lol, room was okay just a bit dusty. staff at the front was the best part of the hotel ( the gentleman with dreads service was outstanding!) , breakfast was probably 4/10. it was a quiet for the most part too.
Stayed 2 nights in Apr 2025

2/10 Terrible

Renae

Liked: Amenities
We were there 2 hours ahead of check in time at 3 and they stated no clean rooms but if we paid an extra $30 they would check us in. We stated no. We sat for an hour, watched cleaning ladies leave and we asked again and they again stated no rooms clean and the extra $30. We stated no again. It is now 2:45. We asked again, still no rooms clean and $30. A few words were said like if we gave you $30 magically a room would be clean. No answer. We asked to talked to someone in charge. We talked to owner over the phone and again no rooms clean and $30. He wouldn’t even listen. At 2:50 still no room clean. We said we were going to leave a bad review and he asked us to leave. We absolutely did. The owner had his worker in tears. I very highly recommend you never stay here!!!! Besides the customer bathroom was very very filthy, and with no paper supplies.
Stayed 2 nights in Apr 2025

2/10 Terrible

Gearabel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I mixed up the dates of when i was going to stay there. I reached out within 24hours to see if i can arrange the dates. They said no and kept my money anyways. What a horrible way to do business. People are human and mistakes can be made. Instead of being money hungry, how about you show some grace.
Stayed 1 night in Apr 2025

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator does not work on the first floor, you have to take stairs to 2nd floor to use it for upper levels. No WiFi on the 4th floor, was informed that the router was going to be reset and it never worked for 5 days. Breakfast is old, coffee machine did not always work, same food daily that is reheated each morning. Horrible stay, horrible quality!

2/10 Terrible

Jesus

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything about it. It smelled bad. Old dated furniture and plumbing. Fire alarm broken also had broken lamps. Needs to be torn down and start new. It’s was the worst experience I’ve ever had at a hotel. If I was associated with Best Western, I would be embarrassed to have this hotel. Words can’t do justice to how bad this hotel is.
Stayed 1 night in Apr 2025

4/10 Poor

Manuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The elevator is broken and we are on the 4th floor so it’s a hassle getting up there but it works to come down. The AC in the hallways don’t work so it’s really hot in the hallways
Stayed 1 night in Mar 2025

10/10 Excellent

Yazmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Chandra

Stayed 1 night in Mar 2025

2/10 Terrible

Deyanira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I entered the room late from visiting the army base... Room provided was in bad shape, one of the curtain panels had red stains & the other one was missing. There was significant water damage to the bathroom celling and it was visible they tried to patch the leak damage (unsuccessfully). I ended up taking pictures and showing the front desk in the AM; I was told maintenance would take a look & nothing was done about it.
Stayed 2 nights in Mar 2025