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Holiday Inn & Suites San Antonio Northwest by IHG

Property class: 3

Photo gallery for Holiday Inn & Suites San Antonio Northwest by IHG

A spacious hotel lobby with multiple seating areas, a large flat-screen TV, and a decorative wall piece.
A hotel hallway with patterned carpet, a seating area with chairs, and a framed picture on the wall.
A bar area with a curved counter, multiple chairs, and a city view through large windows.
A hotel room with two beds, a desk, a television, and a chair.
A modern lobby with a sofa, armchairs, a coffee table, and a large TV screen.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$156
includes taxes & fees
28 Oct - 29 Oct

Explore the area

View map
5535 University Heights Blvd., San Antonio, TX, 78249
  • Place, Crystal Ice Palace
    ‪15 min walk‬
  • Place, Huebner Oaks
    ‪2 min drive‬
  • Place, University of Texas at San Antonio
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk, and a chair.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a television.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a brown headboard.

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a desk, office chair, sofa, and a patterned carpet.

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A compact hotel kitchen with a microwave, sink, and a coffee maker.

Suite, 1 Bedroom

  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a small kitchenette.

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(28 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a nightstand, a telephone, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a desk, a television, and a chair.

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible (Mobility)

A hotel room with a large bed, a desk, a chair, and a television.

Suite, 1 Bedroom, Accessible (Mobility)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

A hotel room with a large bed, a desk, a chair, and a television.

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible

A hotel room with a large bed, a desk, and a chair.

Suite, 1 Bedroom, Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk, a television, and a chair.

Standard Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible

A hotel room with a desk, chair, sofa, and a patterned carpet.

Suite, 1 Bedroom, Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk, and a chair.

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

San Antonio

At Holiday Inn & Suites San Antonio Northwest by IHG you'll be within a 20-minute walk of Crystal Ice Palace and 4.2 km (2.6 mi) from The Shops of La Cantera. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and pool loungers. 2400 square feet (223 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Northwest Side hotel include Six Flags Fiesta Texas and University of Texas at San Antonio.

What's nearby

  • Crystal Ice Palace - 15 min walk - 1.3 km
  • Huebner Oaks - 2 min drive - 2.7 km
  • University of Texas at San Antonio - 3 min drive - 4.9 km
  • Six Flags Fiesta Texas - 7 min drive - 6.8 km
  • River Walk - 18 min drive - 25.6 km

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Taco Palenque UTSA - ‬16 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪Circle K - ‬14 min walk

About this property

Holiday Inn & Suites San Antonio Northwest by IHG

Holiday Inn & Suites San Antonio Northwest by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn & Suites San Antonio Northwest by IHG. Free self parking is available.

This 3-star San Antonio hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2400 sq ft of conference space
  • 223 sq. m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Holiday Inn & Suites San Antonio Northwest by IHG offers 122 accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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The price is NZ$196
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 to 12.95 per person
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle tours
  • Designer stores
  • Hot tub
  • Outdoor pool
  • Shopping centre
  • TV in common areas
  • Wine tours

Family friendly

  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,400 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Lever door handles
  • Lift (157 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 to 12.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Antonio Northwest
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest Hotel
Inn San Antonio west Hotel
San Antonio Northwest By Ihg
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest by IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites San Antonio Northwest by IHG?

Holiday Inn & Suites San Antonio Northwest by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites San Antonio Northwest by IHG?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites San Antonio Northwest by IHG on 28 Oct 2026 start from NZ$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn & Suites San Antonio Northwest by IHG?

Yep, Holiday Inn & Suites San Antonio Northwest by IHG has a free self car park and free RV/bus/truck parking.

Does Holiday Inn & Suites San Antonio Northwest by IHG have a pool?

Holiday Inn & Suites San Antonio Northwest by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 10:00 PM.

Does Holiday Inn & Suites San Antonio Northwest by IHG serve breakfast?

Yep, buffet breakfast is offered weekdays between 6:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn & Suites San Antonio Northwest by IHG?

No, Holiday Inn & Suites San Antonio Northwest by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn & Suites San Antonio Northwest by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn & Suites San Antonio Northwest by IHG?

No, pets are not allowed.

Holiday Inn & Suites San Antonio Northwest by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 550 out of 1006 reviews
Rating 8 - Good. 210 out of 1006 reviews
Rating 6 - Okay. 111 out of 1006 reviews
Rating 4 - Poor. 54 out of 1006 reviews
Rating 2 - Terrible. 81 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, and nice staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good breakfast.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fairly nice stay here. Some Of the carpets could use replacing but over all it was a good restful evening.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, and the breakfast was good.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and we had no problems.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, we had a wonderful stay at the Holiday Inn. We hope to visit again next year.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast, room was clean, temperature was good.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. Clean and Friendly and helpful people
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place and good breakfast.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Average hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Clean room. Only dislike was pool & spa needed cleaning.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The light above the shower was out. The bathroom sink drain was draining very slowly. Everything else was great!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great walmart sams rwin peaks whataburger. Multiple places to eat, shop play
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel. The two gentlemen at reception were very friendly, welcoming, and gave us good information. Breakfast was good. Convenient location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Very nice place
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was courteous!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and the staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and Good Location.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service no breakfast. Parking was very easy and manageable.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Friendly employees and fast check in.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel needs a major refresh. Disgusting
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Some dark stains on the carpet but sheets and bathroom were very clean. Staff was nice and helpful. Near by a walmart, gas, fast food, and in a safe area.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALl good
Stayed 2 nights in Apr 2026

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