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Hyatt Regency San Antonio Riverwalk

4.0 star property
Riverwalk hotel with 2 restaurants and full-service spa

Photo gallery for Hyatt Regency San Antonio Riverwalk

Terrace/patio
Property video
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
View from property
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$418
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
123 Losoya St, San Antonio, TX, 78205
  • Place, Alamo
    ‪2 min walk‬
  • Place, River Walk
    ‪2 min walk‬
  • Place, Henry B. González Convention Center
    ‪7 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(77 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(97 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, River View

9.0 out of 10
Wonderful
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Alamo View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Alamo View)

9.8 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Alamo View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Alamo View)

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Bathtub

8.2 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower) | Bathroom

Room, 1 King Bed, Accessible (Shower)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Riverbend)

Suite (Riverbend)

Suite (Riverbend)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Regency, Suite

Regency, Suite

Regency, Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Atrium, Suite

Atrium, Suite

Atrium, Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Room, 2 Double Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Pillow-top bed
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

San Antonio

Hyatt Regency San Antonio Riverwalk puts you in the heart of San Antonio, within steps of popular attractions like River Walk and Alamo. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The restaurant, Q Kitchen | Bar, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, free pool cabanas and pool loungers. 43 square feet (4 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. On weekday mornings full breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4-property class Downtown San Antonio hotel include San Antonio River and Henry B. González Convention Center.

What's nearby

  • Alamo - 2 min walk - 0.2 km
  • River Walk - 2 min walk - 0.2 km
  • San Antonio Majestic Theater - 3 min walk - 0.3 km
  • Shops at Rivercenter - 3 min walk - 0.3 km
  • Henry B. González Convention Center - 7 min walk - 0.6 km

Getting around

  • San Antonio Station - 18 min walk
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Saltgrass Steak House - ‬2 min walk
  • ‪The Original Mexican Restaurant - ‬3 min walk
  • ‪Rainforest Cafe - ‬1 min walk
  • ‪Mad Dogs British Pub - ‬2 min walk
  • ‪Pat O'Brien's - ‬2 min walk

About this property

Hyatt Regency San Antonio Riverwalk

Riverwalk hotel with 2 restaurants and full-service spa
Hyatt Regency San Antonio Riverwalk offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 43 square feet (4 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Regency San Antonio Riverwalk. Parking is available for a fee.

This 4-star San Antonio hotel is smoke free.

  • 1 building
  • 629 guestrooms or units
  • 16 levels
  • 2 dining venues
  • Conference rooms
  • 43 sq ft of conference space
  • 4 sq. m of conference space
  • Built in 1981
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hyatt Regency San Antonio Riverwalk offers 629 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Exterior
Grand Hyatt San Antonio River Walk
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,362 reviews
The price is NZ$418
includes taxes & fees
16 Feb - 17 Feb
Grand Hyatt San Antonio River Walk

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 47 per night; includes in/out privileges)
  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 25 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • MKT Place
  • Q Kitchen | Bar
  • Sauced on Losoya

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (43 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • On the riverwalk
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per pet, per week, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 for adults and USD 6 to 15 for children
  • Self-parking fee: USD 47 per night (in/out privileges)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay
  • Service fee: USD 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Hotel Riverwalk
Hyatt Regency Riverwalk
Hyatt Riverwalk
Riverwalk Hyatt
Hyatt Regency Riverwalk Hotel San Antonio
Hyatt Regency Riverwalk Hotel
Hyatt Regency Riverwalk San Antonio
Hyatt Regency San Antonio Riverwalk Hotel
Hyatt Regency San Antonio Hotel
San Antonio Hyatt Regency

Frequently asked questions

What is the cancellation policy at Hyatt Regency San Antonio Riverwalk?

Hyatt Regency San Antonio Riverwalk offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency San Antonio Riverwalk?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency San Antonio Riverwalk on 8 Feb 2026 start from NZ$369.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency San Antonio Riverwalk?

Yep, Hyatt Regency San Antonio Riverwalk has a self car park with in/out privileges for USD 47 per night. A self car park is also available, for a fee.

Is there a spa on site at Hyatt Regency San Antonio Riverwalk?

Yep, there is an onsite spa at Hyatt Regency San Antonio Riverwalk. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Hyatt Regency San Antonio Riverwalk have a pool?

Hyatt Regency San Antonio Riverwalk has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hyatt Regency San Antonio Riverwalk?

Hyatt Regency San Antonio Riverwalk features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Hyatt Regency San Antonio Riverwalk a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency San Antonio Riverwalk.

Is Hyatt Regency San Antonio Riverwalk family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, it's no surprise that Hyatt Regency San Antonio Riverwalk is a hit with families.

Does Hyatt Regency San Antonio Riverwalk serve breakfast?

Yeah, full brekkie is served on weekdays between 6:30 AM and 11:30 AM and weekends between 6:30 AM and noon.

Is there a free airport shuttle available at Hyatt Regency San Antonio Riverwalk?

No, Hyatt Regency San Antonio Riverwalk does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency San Antonio Riverwalk?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency San Antonio Riverwalk?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hyatt Regency San Antonio Riverwalk Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1470 out of 2009 reviews
Rating 8 - Good. 311 out of 2009 reviews
Rating 6 - Okay. 104 out of 2009 reviews
Rating 4 - Poor. 54 out of 2009 reviews
Rating 2 - Terrible. 70 out of 2009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jassica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome. Self parking garage at Houston St $10. 1 block from hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Room great. Staff Stupendous!
Stayed 2 nights in Oct 2025

10/10 Excellent

GABRIEL, SAN YSIDRO

Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on Riverwalk within walking distance of major venues.
Stayed 2 nights in Oct 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Adelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Hyatt Regency in San Antonio was absolutely perfect! I will return on my next trip to Texas. I will also recommend the Hyatt Regency to family and friends!!
Stayed 3 nights in Oct 2025

10/10 Excellent

william

Liked: Cleanliness
Excellent
Stayed 5 nights in Jul 2025

10/10 Excellent

Dick

Stayed 1 night in Oct 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were spotless. The staff was professional and courteous.
Stayed 1 night in Oct 2025

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms. Friendliest staff ever - from valet to bellman. Awesome location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very friendly and the valet parking was fast and convenient.
Stayed 2 nights in Oct 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is getting worn out. Very saggy. Little support. Could feel the bed frame
Stayed 2 nights in Oct 2025

10/10 Excellent

Claudia, Closter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and property right on the River Walk. Very comfortable stay. Thank you.
Stayed 2 nights in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Rollin Kimball

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
If you can find another hotel near the Hyatt, it will be much better.
Stayed 3 nights in Oct 2025

10/10 Excellent

Belinda

Liked: Cleanliness
Very comfortable and inviting
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

william, pensacola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Stayed 2 nights in Oct 2025

10/10 Excellent

TODD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were down with friends to enjoy the river walk. Hotel is in a great location and the bartenders were terrific. Only negative was on the hotel credit I was given daily that it didn’t count for breakfast. I was never told that.
Stayed 4 nights in Oct 2025

6/10 Okay

Jacey

Travelled with partner
Liked: Cleanliness, staff & service
Check in delayed, did not receive notice when informed would when room was ready. Room not fully set up: one facecloth, garbage bags resting beside bin, and warm refrigerator. Air conditioner was not working in room, hot to sleep in. Room very loud, could hear other guests yelling, running in hallways and above room, slamming doors at late and early hours, when paid extra for higher room level to avoid this. Have stayed here before as first pick for relaxation and comfort, unfortunately this was quite unsatisfactory this trip when traveling from afar.
Stayed 1 night in Oct 2025

10/10 Excellent

DANITRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ricardo

Stayed 1 night in Oct 2025

2/10 Terrible

Thai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room dirty
Stayed 1 night in Oct 2025