Hotel Tabaiba Princess- All Inclusive

4.0 star property

Photo gallery for Hotel Tabaiba Princess- All Inclusive

5 bars/lounges, 3 poolside bars
5 restaurants; breakfast, lunch, dinner and brunch served
Lobby sitting area
Lobby sitting area
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Avda. Tour Operador TUI, s/n, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Maspalomas Golf Course
    ‪8 min walk‬
  • Place, Holiday World Maspalomas
    ‪14 min walk‬
  • Place, Maspalomas Lighthouse
    ‪8 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪32 min drive‬

Room options

Standard Room (3 adults)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Suite (Prestige 2 adults + 2 children)

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite (2 adults + 2 children)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite, Garden Area (2 adults + 2 children)

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Standard Double Room (2 adults and 2 children)

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Family Room, Connecting Rooms (3 adults)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

Family Room (Standard 2 adults + 1 child)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Room, Connecting Rooms (2 adults + 2 children)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Standard Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Family Room (Standard 2 adults and 2 children)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Room (Standard 3 Adults)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Suite (Prestige 3 adults)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite (Prestige 2 adults and 1 child)

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Standard Triple Room (2 adults and 1 child)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Standard Room (2 adults)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Junior Suite (1 adult)

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Junior Suite (2 adults)

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Junior Suite (2 adults + 1 child)

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite (3 Adults)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite, Garden Area (1 adult)

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Junior Suite, Garden Area (2 adults)

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Junior Suite, Garden Area (2 adults + 1 child)

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Junior Suite, Garden Area (3 adults)

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Suite (Prestige 1 adult)

  • 65 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Family Room (Standard 2 adults)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Suite (Prestige 2 adults)

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Family Room, Connecting Rooms (2 adults + 3 children)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free Wi-Fi

Family Room, Connecting Rooms (2 adults + 4 children)

  • 57 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free Wi-Fi

Family Room, Connecting Rooms (3 adults + 1 child)

  • 59 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free Wi-Fi

Family Room, Connecting Rooms (3 adults + 2 children)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free Wi-Fi

Family Room, Connecting Rooms (3 adults + 3 children)

  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free Wi-Fi

Family Room, Connecting Rooms (4 adults)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

Family Room, Connecting Rooms (4 adults + 1 child)

  • 59 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free Wi-Fi

Family Room, Connecting Rooms (4 adults + 2 children)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free Wi-Fi

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About the area

San Bartolomé de Tirajana

An all-inclusive stay in San Bartolomé de Tirajana awaits you at Hotel Tabaiba Princess- All Inclusive. You'll be 2.8 km (1.7 mi) from Yumbo Shopping Center and 3.3 km (2.1 mi) from Maspalomas Dunes. Highlights at this family-friendly property include 5 restaurants, 8 outdoor swimming pools and a full-service spa. .A pampering day can include Swedish massages, sports massages and aromatherapy along with access to the sauna and steam room. The buffet restaurant, Food Market, serves local and international cuisine and is open for breakfast, lunch and dinner. With 3 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the free water park, nightclub, free kids' club and gym. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 4-property class Maspalomas property include Maspalomas Lighthouse and Playa del Cura.

What's nearby

  • Maspalomas Golf Course - 8 min walk - 0.8 km
  • Holiday World Maspalomas - 14 min walk - 1.2 km
  • Maspalomas Beach - 8 min drive - 1.9 km
  • Maspalomas Lighthouse - 8 min drive - 1.9 km
  • Meloneras Beach - 9 min drive - 2.3 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 29 min drive

Restaurants

  • ‪La Bolognese - ‬18 min walk
  • ‪Love&Hate - ‬3 min drive
  • ‪Restaurante Vista Bonita - ‬15 min walk
  • ‪La Vicaría - ‬15 min walk
  • ‪Marula Lopesan Baobab - ‬20 min walk

About this property

Hotel Tabaiba Princess- All Inclusive

Hotel Tabaiba Princess- All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Tabaiba Princess- All Inclusive, you'll find a full-service spa, a complimentary water park, and 8 outdoor swimming pools. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

There are 3 meeting rooms available. A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Hotel Tabaiba Princess- All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star San Bartolomé de Tirajana property.

  • 1 building
  • 409 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 3 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • Built in 1997
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Hotel Tabaiba Princess- All Inclusive offers 409 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. This accommodation is furnished with single sofa beds. Beds feature down duvets and premium bedding. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. This San Bartolomé de Tirajana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include sports massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Food Market
  • Il Pecatto
  • Kokoro
  • La Choza
  • Mordisco Family Snack

Things to do

  • 18-hole adjacent golf course
  • 8 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Nightclub
  • Piano
  • Pilates classes
  • Playground
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room sofa bed
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Beaux Arts architecture
  • Built in 1997
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The hotel restaurant enforces a dress code policy: long pants are required at dinner service.
This property enforces a smart-casual dress code in all dining and bar venues after 7 PM. Athletic wear or sports uniforms, sleeveless clothing, shorts, slippers, beach sandals, flip-flops, and open-toed shoes, are prohibited regardless of age. Men are required to wear long pants or dress shorts for dinner services. Dress pants and ties or jackets are required for men to attend the annual Christmas and New Year's gala dinners.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 10 per person per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Maspalomas
Hotel Maspalomas Princess
Hotel Princess Maspalomas
Maspalomas Hotel
Maspalomas Princess
Maspalomas Princess Hotel
Princess Hotel Maspalomas
Princess Maspalomas
Hotel Maspalomas-Tabaiba Princess resort
Maspalomas-Tabaiba Princess
Hotel Maspalomas Tabaiba Princess resort
Tabaiba Princess
Hotel Tabaiba Princess
Hotel Tabaiba Princess All Inclusive
Hotel Tabaiba Princess- All Inclusive All-inclusive property
Hotel Tabaiba Princess- All Inclusive San Bartolomé de Tirajana

Frequently asked questions

What is the cancellation policy at Hotel Tabaiba Princess- All Inclusive?

Hotel Tabaiba Princess- All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Tabaiba Princess- All Inclusive?

Yep, Hotel Tabaiba Princess- All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Tabaiba Princess- All Inclusive?

The closest beach to Hotel Tabaiba Princess- All Inclusive is Anfi Beach (9.8 km).

Is there a spa on site at Hotel Tabaiba Princess- All Inclusive?

Yep, there is an onsite spa at Hotel Tabaiba Princess- All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hotel Tabaiba Princess- All Inclusive have a pool?

Hotel Tabaiba Princess- All Inclusive has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hotel Tabaiba Princess- All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Tabaiba Princess- All Inclusive?

Hotel Tabaiba Princess- All Inclusive features 3 poolside bars, 8 outdoor pools and a full-service spa.

What makes Hotel Tabaiba Princess- All Inclusive a romantic place to stay?

Couples spa treatments and poolside dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Tabaiba Princess- All Inclusive.

Is Hotel Tabaiba Princess- All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Hotel Tabaiba Princess- All Inclusive is a hit with families.

Does Hotel Tabaiba Princess- All Inclusive serve breakfast?

You bet, free buffet brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Tabaiba Princess- All Inclusive?

No, Hotel Tabaiba Princess- All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Tabaiba Princess- All Inclusive?

Relax with a coldie at the 3 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Hotel Tabaiba Princess- All Inclusive?

Check-in begins at 2:30 PM. Check-out time is noon.

Are pets allowed at Hotel Tabaiba Princess- All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Hotel Tabaiba Princess- All Inclusive?

There is a golf course next to Hotel Tabaiba Princess- All Inclusive.

Hotel Tabaiba Princess- All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 104 out of 291 reviews
Rating 8 - Good. 138 out of 291 reviews
Rating 6 - Okay. 34 out of 291 reviews
Rating 4 - Poor. 10 out of 291 reviews
Rating 2 - Terrible. 5 out of 291 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10\10

Great stay. The restaurants can be quite busy but the hotel was at full capacity. Kids club was great. Would defo recommend
Stayed 10 nights in Apr 2025
Verified

8/10 Good

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good
Stayed 8 nights in Jan 2023
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall very enjoyable stay

Good location, large rooms, plenty of parking spaces, large restaurants, lovely spacious lobby, easy access from and to the airport by public bus, with bus stops right outside the resort. Some of the buffet food not so great but always you can find something to enjoy, as there is plenty choice. All day snack bars. Totally amazing water park for all ages. Despite the large capacity of this hotel, you can still find some relaxation between lavish, tropical gardens all around. Staff is trying their best to avoid any panic during busy lunch and dinner buffet. Few interesting shops inside the resort. I would stay here again.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Definitely recommended, a good 4* resort

What a gorgeous property, very stylish and stunning furniture. Great layout and easy to navigate. The suite is stunning, we loved our room. We did upgrade to the Premium Drinks package, which is only Euro15 per person, per day - definitely worth it as the standard off the shelf alcohol is very entry level. We also found most of the staff (not all) to be, putting it frank, miserable. Not sure if they are overworked, hate theue jobs or its just becasue of the season and they are exhausted (start of January), but nearly ever member of staff, particularly reception and the bar were just miserable and zero care in customer service. Very disappointing for hotel that is really stunning. Not every member what terrible, there are a few gems around, particularly the housekeeping who were so accommodating and friendly. Towards the end of our 7 nights, we felt there was a change in staff shift, and the mood picked up.... Additionally, there are many reviews about the standard of food. Yes, this is not a 5* and it is not a la carte, but we found the food fine, and excellent value for money. The main dining room can be loud, the Kokolo (whatever the name is Asian resturant outside) was disappointing, but overall it was good. Do prepare yourself for loads of families and chilren. This is a very family friendly property and with that, there are loads of kids screaming, crying and all over the place in the dining room. Overall, would I return - yes. Good value for money and good hotel
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Tor Ove

Liked: Cleanliness, staff & service, amenities
Flott plass
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait , ont reviendrais certainement si nous sommes de passage
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones en familia

Todo muy accesible, teniamos carrito de bebé y se accedia muy bien, todo a la mano, había momentos de buya pero tampoco algo muy exagerado, potitos para bebe te los hacían en el buffet, todo muy excecional, personal de 10
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Prima voor oma dochter en kleindochter
Stayed 6 nights in Jun 2024
Verified

8/10 Good

Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het was erg mooi. Hele mooie zwembaden en ook de aankleding van de lobby en het restaurant was prachtig.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bij het ontbijt was het druk. Top waren de diners in het Italiaans en Aziatisch restaurant. De standaard kamers zijn ruim, mooi en comfortabel. Het hotel ligt wat verder van de zee en Het Engels strand, maar dat is net een voordeel. Als je graag wandelt, is het de ideale plek.
Stayed 6 nights in Mar 2023
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit big for us but that said it is a great place to stay and excellent value for money. We had a Prestige Suite which suited our family well as long as your kids will share a bed, or it’s 2 couples. Spacious and modern and cleaned everyday. Main restaurant offers a good selection and quality of food and the pool bars are very good. When it’s fully booked (which it was last 2 days of our hols) it was less enjoyable. We then chose to eat out and had lunch in the main restaurant rather than the pool bar as it was way less busy.
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
El hotel es genial para pasar unos días en desconexión total del mundo. Tiene una piscina enorme que se divide en varias a su vez. El personal es muy amable y atento. Lo único las chicas de la limpieza que no siempre nos limpiaron la habitación como debían. El todo incluido es un poco 'engañabobos' referente a las bebidas alcoholicas. Solo entra los preparados que ellos te dan, ninguna marca de alcohol común.
Stayed 10 nights in Jun 2021
Verified

10/10 Excellent

Mindful

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good activities, nice free spa with sauna, steam room and hor tub.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super poolanlage, gutes, abwechsungsreies buffetrestaurant, tolles zimmer (suite prestige auf der maspalomas seite)
Stayed 10 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo, completo tanto en comida, como en instalaciones
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr guter Service mit sehr freundlichen Angestellten an der Rezeption und auch im Restaurantbereich
Stayed 7 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
struttura ancora efficiente ma un po' usurata camere necessitano di manutenzione per il resto tutto ok
Stayed 7 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Hyggelig personell, Hotellet er litt slitt og trenger en oppussing.
Stayed 5 nights in Apr 2019
Verified

8/10 Good

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Synes det var lidt irriterende at man skulle betale for internettet. Men er helt vild med poolen og maden! Og dejligt lækkert hotel!
Stayed 10 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación cómoda y limpia, buena comida. El personal es muy agradable.
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sauberes erholsames Familienhotel für jedermann

Von Anfang an sehr sympatisches, sauberes und gut organisiertes Hotel, zu empfehlen für jedermann der gerne All Inklusive bucht, wie wir es gemacht haben. Feines Essen an allen Buffett von morgens bis abends grosse Auswahl, für jeden etwas dabei. Grosser Ess Saal, kein Gedränge und sehr hilfsbereites Personal. Zimmer gross, sauber und mit Balkon auf Ostseite sehr ruhig. Bus vor der Tür, es empfiehlt sich aber ein Mietauto ab Flughafen zu mieten. So ist man in Kürze an den interessanten Sanddünen, in den Bergen und an den Häfen, so z.B. am sehr schönen Hafen Puerto Magan, wo wir abends hingefahren sind. Die Pool Anlage dieses 4 Sterne Hotels ist neben dem Essen wohl das beste ! Es stehen 4 Pools zur Verfügung und es hat immer ein Plätzchen frei. Ausserdem kann man auch All Inklusive Essen und Trinken an 4 Pool Bars, die sehr freundlich sind. Sehr geeignet für Familien, da es auch immer Kinderabende, Disco usw. sowie für die Eltern Piano Bar zum Entspannen hat. Betreffend WLAN kann man sehr günstige Packages erwerben. 3 Tage für 2 Geräte erhält man für 12 Euros. Man sollte jedoch nie vergessen, allgemein etwas Trinkgeld bereit zu halten. Die freundlich hilfsbereiten zuvorkommenden Mitarbeiter haben es wirklich verdient. Wir kommen wieder, es hat uns sehr gefallen !
Stayed 5 nights in Feb 2019
Verified

6/10 Okay

Mika

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotelli on parhaat vuotensa nähnyt. Kaipaa ehdottomasti päivitystä. Moni kakku päältä kaunis.
Stayed 7 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prijs kwaliteit zeer goed. Betalende WiFi. Niet goed
Stayed 6 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben organizzato. Camere un po’ datate comunque ottimo nel complesso
Stayed 6 nights in Feb 2019
Verified

8/10 Good

Kati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loma lasten ehdoilla

Yövyimme lasten (6 ja 9v) kanssa. Hotellin taso oli mielestämme sitä mitä oli luvattu. Huone oli suht avara. Sängyt ok. Lapset jakoivat vuodesohvan mikä sopi yllättävän hyvin kevyille lapsille. Huonompiakin on tullut nähtyä. All inclusive oli positiivinen yllätys. Valinnan varaa oli enemmän kuin olin odottanut. Iso plussa hedelmistä ja salaatti pöydistä. Päivän aikana snack baari oli todella kattava, lapset varsinkin tykkäsivät kovasti. Uima-altaista vain kaksi oli lämmitettyjä ja iso uima-allas alue oli muutoin vain hienoa maisemaa. En nähnyt kenenkään uivan niissä muissa altaissa. Vesi oli kylmää niissä. Allas alueen keskellä oli iso sauna. Siellä oli mukava uinnin jälkeen lämmitellä varsinkin tuulisina päivinä. Allas alue oli iso ja varsin viihtyisä. Aamuisin ei ollut kovinkaan suurta ryntäystä aurinkotuoleille. Tilaa riitti hyvin kaikille. Hieman yllätyksenä all inc. palvelun maksaneena piti erikseen maksaa huoneen jääkaapista, allas pyyhkeiden vaihdosta, pelikoneista ja minigolfista. Hotellin lähellä oli pieni ruokakauppa ja rantaan/majakalle noin 2km matka. Taksi sinne maksoi n.3-4€. Voisimme tulla uudelleen!
Stayed 4 nights in Feb 2019