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Lopesan Baobab Resort

5.0 star property
Luxury hotel with 4 restaurants and 9 outdoor pools

Photo gallery for Lopesan Baobab Resort

9 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Terrace/patio
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$440
includes taxes & fees
18 Dec - 19 Dec

Explore the area

View map
Mar Adriático, 1, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Maspalomas Lighthouse
    ‪8 min walk‬
  • Place, Maspalomas Beach
    ‪10 min walk‬
  • Place, Meloneras Beach
    ‪12 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪29 min drive‬

Room options

View all photos for Junior Suite, Terrace (Unique)

Junior Suite, Terrace (Unique) | View from room

Junior Suite, Terrace (Unique)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
  • 56 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double Room, Terrace

Family Double Room, Terrace

Family Double Room, Terrace

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, Private Pool (Unique)

Deluxe Double Room, Private Pool (Unique) | Balcony view

Deluxe Double Room, Private Pool (Unique)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Private pool
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
Rainfall showerhead
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Senior Suite, Terrace (Unique)

Senior Suite, Terrace (Unique) | Terrace/patio

Senior Suite, Terrace (Unique)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished lanai
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
  • 70 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double Room, Balcony

Family Double Room, Balcony | View from room

Family Double Room, Balcony

Highlights

Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Terrace (Unique)

Superior Double Room, Terrace (Unique) | Bathroom

Superior Double Room, Terrace (Unique)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 82 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Balcony, Garden View

Standard Double Room, Balcony, Garden View

Standard Double Room, Balcony, Garden View

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 43 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

Down duvets, minibar, blackout curtains, free cots/infant beds

Standard Double Room, Balcony

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony, Garden View

Standard Double Room, Balcony, Garden View

Standard Double Room, Balcony, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

Down duvets, minibar, blackout curtains, free cots/infant beds

Standard Double Room, Balcony

8.2 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
Rainfall showerhead
Bathrobes
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the area

San Bartolomé de Tirajana

A luxury stay in San Bartolomé de Tirajana awaits you at Lopesan Baobab Resort. Within just a 15-minute stroll, you'll find popular places like Maspalomas Lighthouse and Meloneras Beach. Highlights at this family-friendly hotel include 4 restaurants, 9 outdoor swimming pools and 2 poolside bars. .The buffet restaurant, Marula, serves international cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy the free kids' club, gym, lazy river and kids' swimming pool. Added amenities include free Wi-Fi in public areas, a snack bar/deli and free supervised childcare. Buffet breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of self parking. .This 5-property class Maspalomas hotel is 3.3 km (2 mi) from Maspalomas Dunes and 4.1 km (2.6 mi) from Yumbo Shopping Center.

What's nearby

  • Maspalomas Lighthouse - 8 min walk - 0.8 km
  • La Charca Lagoon - 8 min walk - 0.8 km
  • Maspalomas Beach - 10 min walk - 0.9 km
  • Meloneras Beach - 12 min walk - 1.0 km
  • Maspalomas Golf Course - 3 min drive - 1.5 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 33 min drive

Restaurants

  • ‪Sa-Wa-Dee Thai Restaurant & Bar - ‬4 min walk
  • ‪Terraza La Sirena - ‬3 min walk
  • ‪rosebar - ‬5 min walk
  • ‪Marula Lopesan Baobab - ‬1 min walk
  • ‪Restaurante Baobab - ‬1 min walk

About this property

Lopesan Baobab Resort

Luxury hotel with 4 restaurants and 9 outdoor pools
Lopesan Baobab Resort offers its guests 9 outdoor swimming pools, a lazy river, a fitness centre, and a children's pool. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi.

A business centre and 6 meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A terrace, a complimentary children's club, and a vending machine are also featured at the luxury Lopesan Baobab Resort. Parking is available for a fee.

This 5-star San Bartolomé de Tirajana hotel is smoke free.

  • 677 guestrooms or units
  • 5 levels
  • 8 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Lopesan Baobab Resort offers 677 air-conditioned accommodations with minibars and complimentary bathrobes. Beds feature down duvets. A pillow menu is available. 32-inch LED televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Akara
  • Baobab
  • Marula
  • Pili Pili

Things to do

  • 27-hole adjacent golf course
  • 9 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Lazy river
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 8 buildings
  • Banquet hall
  • Built in 2009
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.50 for children
  • Self-parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • In-room safe fee: EUR 2.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Baobab Lopesan
Baobab Resort
Lopesan Baobab
Lopesan Baobab Resort
Lopesan Baobab Resort San Bartolome de Tirajana
Lopesan Baobab San Bartolome de Tirajana
Lopesan Baobab Resort Hotel
Lopesan Baobab Resort San Bartolomé de Tirajana
Lopesan Baobab Resort Hotel San Bartolomé de Tirajana

Frequently asked questions

What is the cancellation policy at Lopesan Baobab Resort?

Lopesan Baobab Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lopesan Baobab Resort?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Lopesan Baobab Resort on 18 Dec 2025 start from NZ$440.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lopesan Baobab Resort?

Yep, Lopesan Baobab Resort has a self car park for EUR 12 per day. A self car park is also available, for a fee.

Are there any beaches close to Lopesan Baobab Resort?

Yep, Lopesan Baobab Resort is a short 14-minute walk from Meloneras Beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find motor boats and boat tours.

Does Lopesan Baobab Resort have a pool?

Lopesan Baobab Resort has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Lopesan Baobab Resort have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Lopesan Baobab Resort?

Lopesan Baobab Resort features 2 poolside bars, 9 outdoor pools and 4 restaurants.

What makes Lopesan Baobab Resort a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Lopesan Baobab Resort.

Is Lopesan Baobab Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Lopesan Baobab Resort is a hit with families.

Does Lopesan Baobab Resort serve breakfast?

Yeah, buffet breakfast is on offer daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Lopesan Baobab Resort?

No, Lopesan Baobab Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Lopesan Baobab Resort?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lopesan Baobab Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Lopesan Baobab Resort?

No, only service animals are allowed.

Is there a golf course on site at Lopesan Baobab Resort?

There is a golf course next to Lopesan Baobab Resort.

Reviews

Lopesan Baobab Resort Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 546 out of 919 reviews
Rating 8 - Good. 273 out of 919 reviews
Rating 6 - Okay. 61 out of 919 reviews
Rating 4 - Poor. 25 out of 919 reviews
Rating 2 - Terrible. 14 out of 919 reviews

Reviews

10/10 Excellent

Liam James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside was the two single beds pushed together and the rooms are a bit dark
Stayed 7 nights in Sep 2025

10/10 Excellent

Rose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a family treat holiday. We booked a junior suite and didn’t realise that gave us access to the Unique programme - with perks like a la carte breakfast, access to VIP lounge with free drinks and snacks and Clarins toiletries amongst much more. The staff were warm and friendly and we had an amazing stay.
Stayed 4 nights in May 2025

10/10 Excellent

Nathaly Medeiros Sousa

Stayed 9 nights in Aug 2025

10/10 Excellent

AMIRSHAH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Professional approach , friendliness , and attention to detail , of all Staff from first Greeting by Agnieszka front of House, the Restaurants, pool guards , cleaning staff , all fabulous , fantastic holiday . People with good vibes for Kids and Adults all catered for Thank you so much. What's not too like ? Nada , All good
Stayed 4 nights in Aug 2025

8/10 Good

Jeremy

Stayed 10 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Fantasty
Stayed 16 nights in Jul 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Kristiana

Stayed 4 nights in Jul 2025

10/10 Excellent

Gavin William

Stayed 4 nights in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Definitely want to come back. I should stay quiet don't want my new favorite place to be discovered 😉
Stayed 3 nights in Jun 2025

10/10 Excellent

Itay

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal
Stayed 4 nights in Jun 2025

10/10 Excellent

Sandra

Stayed 5 nights in May 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great building, gardens and pool area
Stayed 8 nights in May 2025

8/10 Good

Lambros

Stayed 7 nights in Apr 2025

6/10 Okay

Ana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Vuelvo cada año, varias veces por una única razón, sus piscinas. He recomendando en varias ocasiones este hotel a familiares y amigos y creo que no volveré a hacerlo por varias razones : 1. El servicio de desayunos no está para nada a la altura de un hotel 5 estrellas. Servicio desagradable, escasez de productos y oscuridad 2. Experiencia de check-in nefasta, terriblemente lenta y staff poco detallista 3. Es un hotel para niños , si esto no te importa o es lo que buscas está bien. Asimismo he notado el hotel más descuidado Ie otras veces. Mi habitación no tenía kettle. En definitiva , lo único por lo que escogería este hotel es las piscinas. Los otros Lopesan de Meloneras le superan en cuanto al resto calidad precio
Stayed 1 night in May 2025

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Elliot Carmelo

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Definitely not a 5 star resort. Great theming in the most part, but all of the water was out of the lakes and rivers which put a massive dampener on the experience. They were working on fixing the issue while we were there with petrol cutters creating an huge amount on noise. The staff in the restaurant were friendly, but several times when we asked for basic help (extra towels and directions for bus stop) we were met with rolled eyes and an attitude which showed they felt us a nuisance. Pools are really good, but standard situation where people were leaving their towels on beds so made it impossible to find a spot on the first few days. The hotel did try and fix this but putting notes out. Food was ok, we found any meat cooked on the griddle was poor, in some cases inedible. Beef was very tough and fish teeming with bones. Worst problem was despite us asking on 3 separate occasions for interconnecting rooms; on booking, by email and on checkin. Only when we arrived did we find that it’s not possible due to us being a party of 6, the only interconnecting rooms they have are for 2 people per room max. With 4 children, If we’d have know this we wouldn’t have chosen this resort. I am generally a happy traveller and seldom complain, I tend to get on with things and make the most of every situation. So it aggrieves me to write this review. There were good parts to this holiday of course, but I definitely wouldn’t stay here again nor recommend it.
Stayed 8 nights in Apr 2025

10/10 Excellent

Torij

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So spacious! So many things to do around the property where you rarely need to take a cab to go anywhere else.
Stayed 6 nights in Apr 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Resort review

The resort wasn't very nice I was however disappointed that the water was out of all the water features around the property. We were not made aware before booking that this would be the case. Otherwise the property was nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I was allocated a room that I wasn’t happy with and the situation got promptly resolved. The food was excellent! Staff were lovely and the pools were very peaceful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Goke Mack

Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property - shame they were doing renovations on a the grounds and water features
Stayed 2 nights in Mar 2025

2/10 Terrible

Yousef

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service—this hotel shouldn’t be rated as five-star (or a VIP hotel on Expedia). The staff was unhelpful, the facilities were poorly maintained, and the overall experience was far below expectations. Definitely not worth the price! I’ll never stay here again and wouldn’t recommend it to anyone looking for quality service and a true luxury experience.
Stayed 4 nights in Mar 2025

6/10 Okay

Sophiya, Stavanger

Travelled with family and small children, Travelled with partner
Disliked: Amenities
Ill start off by saying this is NOT a 5 Star Hotel. 4 at best. I booked a Superior Double Room, Terrace Room. Later switched to a different room due to the noise outside at 5:30 am every morning. (BIRD GARDEN) Pros: -The pool area was very beautiful, nice pool for children and adults. 10/10 -Cleaned room everyday. Cons: - Rooms are old, NOT sound proof, and have bad lighting. -Shower area was dark and slippery. -Amenities smelled like chemicals. -WASPS/BEES everywhere around pool. -Food was mediocre and quite expensive. -Service for drinks/food was often slow and rude.
Stayed 6 nights in Feb 2025