Skip to main content
Beginning of main content
 Gran Canaria •1 Room
 Gran Canaria • 1 Room
Book online or call 0508 053 286 Phone Number

MUR Hotel Neptuno Gran Canaria - Adults Only

4-star property
Avenida Alfeceres Provisionales, 29, San Bartolome de Tirajana, Gran Canaria 0508 053 286
Choose Dates

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

At MUR Hotel Neptuno Gran Canaria - Adults Only you'll be steps from Yumbo Shopping Center and 2.1 km (1.3 mi) from Maspalomas Dunes. Highlights at this eco-certified hotel include 2 restaurants, an outdoor swimming pool, and free self parking.

A day of pampering can include massages and facials along with aromatherapy and Ayurvedic treatments. La Sirena serves international cuisine and is open for lunch. Sotavento is the hotel's own piano bar. Enjoy the 24-hour gym and sauna. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also limited parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4-star San Bartolome de Tirajana hotel include San Agustin Beach and Maspalomas Lighthouse.

Standard Double or Twin Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$245* Per night/room 3 Jun. - 4 Jun.

Double Room Single Use, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

About the MUR Hotel Neptuno Gran Canaria - Adults Only

Location Avenida Alfeceres Provisionales, 29, San Bartolome de Tirajana, Gran Canaria 35100

All-inclusive Details

All-inclusive room rates at MUR Hotel Neptuno Gran Canaria - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at MUR Hotel Neptuno Gran Canaria - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. MUR Hotel Neptuno Gran Canaria - Adults Only offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A library, a terrace, and an arcade/game room are also featured at the eco-certified MUR Hotel Neptuno Gran Canaria - Adults Only. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star San Bartolome de Tirajana hotel.

  • 1 building
  • 171 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Deli
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

MUR Hotel Neptuno Gran Canaria - Adults Only offers 171 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, and hair dryers. This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Restaurante - Onsite buffet restaurant.

La Sirena - Overlooking the pool, this bar specializes in international cuisine and serves lunch only. Open daily.

Sotavento - Onsite piano bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • Grey water recycling system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mur Neptuno Gran Canaria
  • Hotel Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Gran Canaria
  • Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Hotel Gran Canaria
  • Hotel Neptuno Gran Canaria Adults San Bartolome de Tirajana
  • Hotel Neptuno Gran Canaria Adults
  • Neptuno Gran Canaria Adults San Bartolome de Tirajana
  • Neptuno Gran Canaria Adults
  • MUR Hotel Neptuno Gran Canaria - Adults Only Hotel

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10 AM to 6 PM.
  • This is an adults-only property and children 18 years old and younger aren't allowed.

Awards & Affiliations

  • Biosphere
url importing http://www.wotif.co.nz/Gran-Canaria-Hotels-MUR-Hotel-Neptuno-Gran-Canaria---Adults-Only.h2305694-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Gran-Canaria-Hotels-MUR-Hotel-Neptuno-Gran-Canaria---Adults-Only.h2305694-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Gran-Canaria-Hotels-MUR-Hotel-Neptuno-Gran-Canaria---Adults-Only.h2305694-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.