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Grupotel Orquidea

4.0 star property
Family-friendly hotel on the beach, with 4 outdoor pools

Photo gallery for Grupotel Orquidea

Exterior
In-room safe, desk, free WiFi, bed sheets
Lobby sitting area
Reception hall
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Spa
  • Pool
  • Gym
  • Housekeeping
The current price is NZ$307
includes taxes & fees
22 June - 23 June

Explore the area

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100
  • Bahía Feliz
    ‪5 min walk‬
  • San Agustin Beach
    ‪3 min drive‬
  • Yumbo Shopping Center
    ‪9 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪17 min drive‬

Room options

View all photos for Double Room, Balcony (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 2 Children)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
In-room safe
Wardrobe
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
In-room safe
Wardrobe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
In-room safe
Wardrobe
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
In-room safe
Wardrobe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
In-room safe
Wardrobe
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the area

San Bartolomé de Tirajana

A family-friendly stay in San Bartolomé de Tirajana awaits you at Grupotel Orquidea. Within steps you'll find Bahía Feliz and Las Palmas Beaches within a 15-minute stroll. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include Swedish massages, sports massages and aromatherapy along with access to the sauna and hot tub. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site gym, Turkish bath/hammam and sauna. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. .Within a 15-minute drive of this 4-property class Bahia Feliz hotel, attractions include San Agustin Beach and Yumbo Shopping Center.

What's nearby

  • Bahía Feliz - 5 min walk - 0.5 km
  • San Agustin Beach - 3 min drive - 3.0 km
  • Las Burras Beach - 5 min drive - 4.2 km
  • Yumbo Shopping Center - 9 min drive - 9.7 km
  • Maspalomas Dunes - 11 min drive - 10.9 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 24 min drive

Restaurants

  • ‪O Canastro Gallego - ‬7 min drive
  • ‪Il Ponte Vecchio II - ‬8 min drive
  • ‪Balcon de San Agustin - ‬5 min drive
  • ‪Taberna la Caña - ‬10 min drive
  • ‪Terraza Chillout Gorbea - ‬6 min drive

About this property

Grupotel Orquidea

Family-friendly hotel on the beach, with 4 outdoor pools
Some rates at Grupotel Orquidea are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grupotel Orquidea offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 2 meeting rooms available. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Grupotel Orquidea.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

  • 255 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Grupotel Orquidea offers 255 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Spanish, Swedish

Similar properties

4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers

Grupotel Las Pitas

  • Pool
  • All-inclusive
  • Kitchen
  • Free WiFi
4.2 out of 5, Very good, 71 reviews
The price is NZ$197
includes taxes & fees
3 July - 4 July
Grupotel Las Pitas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Frequently asked questions

What is the cancellation policy at Grupotel Orquidea?

Grupotel Orquidea offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grupotel Orquidea?

As of 21 Jun 2025, prices found for a 1-night stay for 2 adults at Grupotel Orquidea on 22 Jun 2025 start from NZ$306.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grupotel Orquidea?

Yep, Grupotel Orquidea is on Bahía Feliz. Fun beach activities include volleyball and windsurfing.

Is there a spa on site at Grupotel Orquidea?

Yep, there is an onsite spa at Grupotel Orquidea. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and sports massages.

Does Grupotel Orquidea have a pool?

Grupotel Orquidea has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

Does Grupotel Orquidea have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grupotel Orquidea?

Grupotel Orquidea features 4 outdoor pools, a full-service spa and 3 restaurants.

Is Grupotel Orquidea family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Grupotel Orquidea is a hit with families.

Is there a free airport shuttle available at Grupotel Orquidea?

No, Grupotel Orquidea does not offer an airport shuttle service.

Is there a bar or restaurant at Grupotel Orquidea?

Yep, Grupotel Orquidea has 3 restaurants.

What time are check-in & check-out at Grupotel Orquidea?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grupotel Orquidea?

No, only service animals are allowed.

Grupotel Orquidea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 128 reviews
Rating 8 - Good. 48 out of 128 reviews
Rating 6 - Okay. 12 out of 128 reviews
Rating 4 - Poor. 0 out of 128 reviews
Rating 2 - Terrible. 3 out of 128 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Denise

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family orientated. Entertainment was excellent. Room maintenance was very efficient when there was an issue. Negative aspect, dietary requirements of gluten and lactose intolerance, no choice cf fresh cakes or pastries available.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

The hotel was very large and had a lot of facilities. There were several pools and to a decent depth. The cleaning staff, especially Inma, were all delightful and did a great job. They even let me practice my Spanish with them! The arcade was good fun and open quite late of an evening. The breakfast was varied and well-cooked. Breakfast included is a must! You get a wrist band to show the staff what you are entitled to. One of the best things about the stay was the transport links. There's a bus stop almost immediately outside the front of the hotel (1 min walk if you want to be specific). You can get to the whole island that way.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I appreciated that it was a 'family' hotel, I would have preferred that one of the three pools available was adult-only. The exercise classes (and their 'leaders') were great, the table-waiting and cleaning staff were fabulous, and the food available was always excellent.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My mum and I had a fantastic time on our winter break at Gruptoel Orquieda. The staff we encountered were wonderful and we were lucky enough to get an upgrade to a sea view room. There were plenty of amenities for adults available. Lots of choices at the buffet. Only improvement, could be the showerheard quality as you were unable to change its setting and it has a "fire hose spray" feel to it. The beach was so peaceful and quiet and there were plenty of sunbeds available with sea views! Overall and incredible experience!
Stayed 4 nights in Jan 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This resort and room exceeded our expectations. Everything is great including location (unless you want to be in the busy downtown). The only problem is parking as there is no dedicated parking. Would stay again for sure!
Stayed 3 nights in Jan 2025

8/10 Good

Muzy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to stay in, good selection of food for all inclusive, easy to travel to other areas and good swimming pools
Stayed 5 nights in Dec 2024

10/10 Excellent

Valentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

George

Stayed 1 night in Nov 2024

10/10 Excellent

Yuriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not expect such a nice reaort. Excelent breakfast! Everything! Neraby beach walk. All perfect and memorable!
Stayed 1 night in Dec 2024

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and staff very friendly
Stayed 14 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Stayed 7 nights in Sep 2024

10/10 Excellent

Mercedes Judith, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very very happy with this Hotel Orguidia .. I feel in another plane ..Thank You to all staff ,, Gracias fue una experiencia maravillosa todo functiona como un reloj suizo .. Un paraíso en la tierra,, Mercedes Biosca 9/1 al 9/5 , 2024
Stayed 4 nights in Sep 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brooke

Stayed 5 nights in Mar 2024

8/10 Good

veerle, Brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Holiday totally ruined. Avoid!

Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was spotless, the food was great and the staff were very helpful.
Stayed 5 nights in May 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo y muy agradable

El hotel responde a las fotos publicadas. Habitaciones amplias. Entorno agradable. No tuvimos problema para conseguir una tumbona. Es muy familiar, con muchos niños. La piscina climatizada es muy agradable.
Stayed 5 nights in Mar 2025

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Duer

Skønt ophold. Desværre mange duer på restaurantens ude areal. Lidt ulækkert de sidder og spiser rester fra gæsterne. Meget larm hvis man spiser ibse
Stayed 5 nights in Mar 2025

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Stina

Stayed 3 nights in Feb 2025

10/10 Excellent

Michaela

Stayed 3 nights in Mar 2025