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Casa Rosa Hotel & Spa

3.0 star property
Hotel in San Cristóbal de las Casas with spa services and 24-hour front desk

Photo gallery for Casa Rosa Hotel & Spa

Restaurant
Royal Room | Living area
Front of property
Deluxe Room
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is NZ$151
includes taxes & fees
18 Sept - 19 Sept

Explore the area

View map
Avenida 5 de mayo, 29, San Cristóbal de las Casas, CHIS, 29240
  • San Cristóbal de las Casas Cathedral
    ‪5 min walk‬
  • Mesoamerican Museum of Jade
    ‪5 min walk‬
  • Santo Domingo Handicraft Market
    ‪10 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪80 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room

Business Room

Business Room

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Room

Royal Room

Royal Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

About the area

San Cristóbal de las Casas

Casa Rosa Hotel & Spa places you in the centre of San Cristóbal de las Casas, within a short 5-minute stroll of Mesoamerican Museum of Jade and Ex-Convent of Santo Domingo. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include deep-tissue massages, hot stone massages and facials. Other amenities include free Wi-Fi in public areas, a snack bar/deli and free use of bicycles. .Sights within a 10-minute walk of this 3-property class Barrio de Mexicanos hotel include Mayan Textile Center and Regional Costume Museum.

What's nearby

  • San Cristóbal de las Casas Cathedral - 5 min walk - 0.5 km
  • Mesoamerican Museum of Jade - 5 min walk - 0.5 km
  • Ex-Convent of Santo Domingo - 5 min walk - 0.5 km
  • Plaza 31 de Marzo - 7 min walk - 0.6 km
  • Santo Domingo Handicraft Market - 10 min walk - 0.9 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪Café Bar Revolución - ‬4 min walk
  • ‪El Fogón de Jovel - ‬4 min walk
  • ‪Restaurante Long Cheng - ‬3 min walk
  • ‪Hotel Boutique & Spa "Casa del Alma - ‬2 min walk
  • ‪Burger King - ‬4 min walk

About this property

Casa Rosa Hotel & Spa

Hotel in San Cristóbal de las Casas with spa services and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at Casa Rosa Hotel & Spa. Free self parking is available.

This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 9 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Casa Rosa Hotel & Spa offers 9 accommodations, which are accessible via exterior corridors and feature espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking (max 9 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Access via exterior corridors
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: MXN 350
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Rosa Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

Is parking available at Casa Rosa Hotel & Spa?

Yep, Casa Rosa Hotel & Spa has a free self car park.

How much does it cost to stay at Casa Rosa Hotel & Spa?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Casa Rosa Hotel & Spa on 18 Sept 2025 start from NZ$150.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Casa Rosa Hotel & Spa?

There's no onsite spa, but this property does offer services like facials as well as sports massages.

What makes Casa Rosa Hotel & Spa a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Casa Rosa Hotel & Spa.

Is there a free airport shuttle available at Casa Rosa Hotel & Spa?

No, Casa Rosa Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Casa Rosa Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Casa Rosa Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa Rosa Hotel & Spa?

No, pets and service animals are not allowed.

Casa Rosa Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Damien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous boutique. It is very very pink and beautiful. The rooms all have a unique design and layout and ours was great. The water is very hot in the shower and heat is provided as San Cristóbal de San be cold at night. The breakfast was fantastic and I liked that they have many options. The staff was great and gave us everything we needed. One thing I noticed was the Internet was a bit slow and had trouble connecting at times, but it could have been because of the weather. Overall I recommend anyone looking for a quiet nights sleep and a great boutique to stay here.
Stayed 1 night in Nov 2023

8/10 Good

kocx

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Mucho ruido de niños, zancudos en las habitaciones y humo que se mete a las mismas...
Stayed 2 nights in Dec 2023