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Casa Santa Lucía

3.5 star property
Hotel in San Cristóbal de las Casas with 24-hour front desk and bar/lounge

Photo gallery for Casa Santa Lucía

Queen Room
Interior
Front of property - evening/night
Junior Suite | Living area
Garden

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is NZ$185
includes taxes & fees
30 May - 31 May

Explore the area

Map
Avenida Josefa Ortiz de Dominguez 13, Barrio Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
  • Santo Domingo Handicraft Market
    ‪5 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪7 min walk‬
  • Mesoamerican Museum of Jade
    ‪9 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪93 min drive‬

Room options

View all photos for Queen Room

Queen Room

Queen Room

Highlights

Individually furnished
Individually decorated
Fireplace
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Safe

Junior Suite

Highlights

Individually furnished
Individually decorated
Fireplace
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Room

Twin Room | Bathroom

Twin Room

Highlights

Individually furnished
Individually decorated
Fireplace
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

San Cristóbal de las Casas

Casa Santa Lucía places you in the centre of San Cristóbal de las Casas, within a short 5-minute stroll of Foro Cultural Kinoki and Santo Domingo Handicraft Market. Highlights at this hotel include in-room free WiFi and fireplaces. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. .Sights within a 10-minute walk of this 3.5-property class Zona Centro hotel include Arches of Carmen and Café Museo Café.

What's nearby

  • Santo Domingo Handicraft Market - 5 min walk - 0.4 km
  • San Cristóbal de las Casas Cathedral - 7 min walk - 0.7 km
  • Plaza 31 de Marzo - 7 min walk - 0.7 km
  • Mesoamerican Museum of Jade - 9 min walk - 0.8 km
  • Ex-Convent of Santo Domingo - 13 min walk - 1.1 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 93 min drive

Restaurants

  • ‪El Tacoleto - ‬4 min walk
  • ‪Cacao Nativa - ‬2 min walk
  • ‪La Casa de las Lolas - ‬3 min walk
  • ‪Luigui's Pizza - ‬2 min walk
  • ‪Hamburguezas de San Francisco - ‬3 min walk

About this property

Casa Santa Lucía

Hotel in San Cristóbal de las Casas with 24-hour front desk and bar/lounge
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Casa Santa Lucía also features tour/ticket assistance, a garden, and laundry facilities.
  • 9 guestrooms or units
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Computer for guest use
  • Bar or lounge
Casa Santa Lucía offers 9 accommodations with fireplaces and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Santa Lucía

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Santa Lucia San Cristobal De Las Casas Mexico - Chiapas
Casa Santa Lucía Hotel San Cristobal de las Casas
Casa Santa Lucía Hotel
Casa Santa Lucía San Cristobal de las Casas
Casa Santa Lucía Hotel
Casa Santa Lucía San Cristóbal de las Casas
Casa Santa Lucía Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Casa Santa Lucía?

Casa Santa Lucía offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Santa Lucía?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Casa Santa Lucía on 30 May 2025 start from NZ$185.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Casa Santa Lucía a romantic place to stay?

A lounge bar, plus fireplaces in the guestrooms, help set the scene for a romantic weekend at Casa Santa Lucía.

Is Casa Santa Lucía family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Casa Santa Lucía is a hit with families.

Is there a free airport shuttle available at Casa Santa Lucía?

No, Casa Santa Lucía does not offer an airport shuttle service.

What time are check-in & check-out at Casa Santa Lucía?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa Santa Lucía?

No, pets and service animals are not allowed.

Casa Santa Lucía Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 152 out of 158 reviews
Rating 8 - Good. 6 out of 158 reviews
Rating 6 - Okay. 0 out of 158 reviews
Rating 4 - Poor. 0 out of 158 reviews
Rating 2 - Terrible. 0 out of 158 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent boutique hotel with only nine rooms and an easy walk to all the historical sights.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly beautiful place that felt very Mexican with lovely local textiles, decor, and wonderful central covered courtyard for breakfasts. All the staff were very helpful and they assisted in arranging two of our best exploration trips in the area. The place is within easy walking distance of the central pedestrian walkways that cross the city and that are central to sites, restaurants, and local markets and artisans. One of the best places we stayed during our month-long trip.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a Boutique Hotel

What a beautiful, cozy, eclectic find this was! We loved it. The staff members were extremely gracious, the food (breakfast) was great, the room was so well done, the beds were great… we genuinely loved everything about it - zero complaints. They even had a parking area kitty-corner to the hotel where we could securely park our car. Loved it, and highly recommend it. Excellent boutique hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that breakfast was included and it wasn’t continental style. There were quite a few options for breakfast and it was very filling. We also liked that there was a small bar. They also booked tours for us and offered to serve breakfast half hour earlier so we could eat before we were picked up. We would definitely stay here again and refer friends and family to this hotel.
Stayed 6 nights in Jun 2024

10/10 Excellent

Andrew

Stayed 2 nights in Apr 2024

10/10 Excellent

Dipika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous. Unique, beautiful decor, clean, quiet. Very helpful and friendly staff. Large room and bathroom. Great location, walking distance to the main plaza. Highly recommend this lovely hotel.
Stayed 9 nights in Mar 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each room was exquisitely decorated individually with indigenous textiles and art. The employees were all kind and considerate, and went out of their way to help. Their food was outstanding. We loved it.
Stayed 5 nights in Mar 2024

10/10 Excellent

Pauline, Covina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was adorable, the decorations very nice and unique, service was great, plumbing works very well! Only problem was my room had 1 window in restroom so no real ventilation but will still give 5 stars and they offer fans.
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Stayed 4 nights in Feb 2024

8/10 Good

lois

Travelled with partner
Liked: Cleanliness, staff & service
Old hacienda, lots of appropriate design, but noisy.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nargeli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

EMMANOUIL, ATHENS

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent choice at San Cristobal.
Stayed 2 nights in Jul 2023

10/10 Excellent

Athena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is obviously beautiful, but it was the staff that made our weeklong stay so awesome. The whole team was helpful and responsive, and it was a joy to come down to breakfast every morning!!!
Stayed 7 nights in Jul 2023

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful, couldn’t do enough for you. Highly recommend. Close to everything.
Stayed 7 nights in Feb 2023

10/10 Excellent

Magdalena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a Pleasant Stay

Stayed 3 nights in Jan 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff; Attractive Decor; Delicious Breakfast

Casa Santa Lucia is an attractive, well-run and well-kept hotel in a good location for experiencing San Cristobal de las Casas. The staff is unusually attentive, pleasant and helpful. The breakfast offerings are delicious and varied. My wife and I particularly enjoyed the colorful, authentic, Mexican art and decor. We would like to stay here again in the future.
Stayed 3 nights in Jan 2023

10/10 Excellent

Wilhelm

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados , el servicio increible y muy hermoso el lugar. la comida en el desayuno tipico de Chiapas. Muy limpio y muy organizado. dejan una impresion increible que disfrutas tu estadia con placer de saber que todo esta en orden.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very welcoming. My wife and I have visited here twice.

10/10 Excellent

Adolfo, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Santa Lucia es un hotel limpio con un staff comprometido y profesional. En realidad te hacen sentir como en casa.
Stayed 5 nights in Nov 2022

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot, beautiful decor. Very quiet and comfortable with very helpful staff. The breakfast area and the room interior are dazzling with local color and flair.
Stayed 3 nights in Sep 2022

10/10 Excellent

Araceli

Travelled with family
Liked: Property conditions & facilities
Stayed 6 nights in Sep 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
What a peaceful place to relax and enjoy vacation. The location was ideal, just blocks to the market, restaurants and shops in the central colonial district. The staff was courteous and friendly, though limited in English. The rooms were unique and beautifully decorated and the breakfast was made to order. We would love to stay here again.
Stayed 4 nights in Aug 2022