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Hotel Diego de Mazariegos

4.0 star property
Colonial hotel with rooftop terrace and restaurant

Photo gallery for Hotel Diego de Mazariegos

In-room safe, free WiFi, bed sheets
Reception
Courtyard
Outdoor banquet area
Mexican cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
5 de Febrero y Maria Adelina Flores 2, Col. Centro, San Cristóbal de las Casas, CHIS, 29200
  • Place, San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪3 min walk‬
  • Place, Plaza 31 de Marzo
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪122 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Colonial)

Room (Colonial)

Room (Colonial)

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

San Cristóbal de las Casas

Hotel Diego de Mazariegos puts you in the heart of San Cristóbal de las Casas, within steps of Café Museo Café and Church of San Nicolás. Highlights at this Colonial hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, El Conquistador, serves Mexican cuisine. Other amenities include free Wi-Fi in public areas, a conference centre and a snack bar/deli. Buffet breakfast is available at weekends between 7:00 AM and 11:00 AM. .Places within a 5-minute walk of this 4-property class Zona Centro hotel include Foro Cultural Kinoki and San Cristóbal de las Casas Cathedral.

What's nearby

  • Foro Cultural Kinoki - 2 min walk - 0.2 km
  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Mesoamerican Museum of Jade - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Ex-Convent of Santo Domingo - 5 min walk - 0.5 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 75 min drive

Restaurants

  • ‪Cacao Nativa - ‬2 min walk
  • ‪PP's Pizza - ‬3 min walk
  • ‪La Viña de Bacco - ‬3 min walk
  • ‪Miura - ‬2 min walk
  • ‪La Torta Ranchera - ‬1 min walk

About this property

Hotel Diego de Mazariegos

Colonial hotel with rooftop terrace and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Diego de Mazariegos. Self parking is free.

This 4-star San Cristóbal de las Casas hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 2 buildings
  • Deli
  • Terrace on the roof
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Diego de Mazariegos offers 78 accommodations with a safe and complimentary bottles of water. Plasma televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 14 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Conquistador

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14 for adults and from USD 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Diego Mazariegos
Hotel Diego Mazariegos San Cristobal de las Casas
Diego De Mazariegos Hotel San Cristobal De Las Casas
Diego De Mazariegos San Cristobal De Las Casas, Mexico - Chiapas
Diego De Mazariegos
Hotel Diego de Mazariegos Hotel
Hotel Diego de Mazariegos San Cristóbal de las Casas
Hotel Diego de Mazariegos Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Hotel Diego de Mazariegos?

Hotel Diego de Mazariegos offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Diego de Mazariegos?

Yep, Hotel Diego de Mazariegos has a free self car park.

Does Hotel Diego de Mazariegos serve breakfast?

Yep, buffet brekkie is offered at weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Diego de Mazariegos?

No, Hotel Diego de Mazariegos does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Diego de Mazariegos?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Diego de Mazariegos?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Diego de Mazariegos?

No, pets are not allowed.

Hotel Diego de Mazariegos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 299 out of 553 reviews
Rating 8 - Good. 179 out of 553 reviews
Rating 6 - Okay. 46 out of 553 reviews
Rating 4 - Poor. 16 out of 553 reviews
Rating 2 - Terrible. 13 out of 553 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of our family favorites

We love this hotel. It is our family favourite very clean friendly. We spend the afternoons playing cards in their gorgeous patio. The food in the restaurant is simple but delicious and the waiters are very kind.
Stayed 1 night in Jul 2025

4/10 Poor

Alfredo

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is really old and not well maintained, you can hear everything, my bathroom window was right infront of the door of a room on the next level. Every time they exited they could see my entire bathroom. Could not open the window ever. Bed are really bad. Internet is worse than the bed. This was one of the worst experiences I’ve had in a hotel. Incredible noisy, people started working on construction inside the hotel on a room couple steps away at 6 am. I complained, nothing changed. The staff knocked on my door at 8 am on a Sunday, just to check if I needed anything… TV is the size of an iPad. Avoid this place if you want to rest, this is not the place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Paulina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was great . Loved the area . This time we stayed in a Saturday and there was to much noise but the room was awesome it had a jacuzzi. So if you don’t want noise maybe ask for a room in the back . Loved the it’s walkable and lots to eat
Stayed 1 night in Jun 2025

10/10 Excellent

Paulina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great loved it !!!! The rooms are clean easy parking . Great staff. 1 block from the main walking street . Lots to eat
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia Isela

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy bien ubicado pero sobre todo me encantó el servicio delmpersonal
Stayed 5 nights in Apr 2025

10/10 Excellent

Enrique

Stayed 1 night in Mar 2025

6/10 Okay

James

Stayed 1 night in Jan 2025

10/10 Excellent

Kyung jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giod place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived this place!
Stayed 1 night in Oct 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Oct 2024

10/10 Excellent

jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanessa, the receptionist is always smiling and willing to help. On the other hand, Omar, is also attentive and speak English. He sells his jewelries and definitely help him purchase something.
Stayed 7 nights in Jun 2024

10/10 Excellent

Viroun

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff, hotel is clean and close to everything
Stayed 2 nights in Apr 2024

10/10 Excellent

William, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in May 2024

10/10 Excellent

William, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was sooo perfect. Loved everything about this place.
Stayed 1 night in May 2024

10/10 Excellent

NOIRALIH

Stayed 4 nights in May 2024

8/10 Good

Silvia, North las vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
to noisy in the morning from the staff since 6:00 am
Stayed 3 nights in Apr 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the old colonial atmosphere of the property, how clean it was and how attentive staff were to requests. Plus you get the benefit of 2 restaurants- 1 for breakfast and lunch and a modern sports bar. It was beautiful and convenient. The only downside was that it can get warm in the room on hot days.
Stayed 6 nights in Jan 2024

6/10 Okay

Sergio

Liked: Staff & service

Good

Nice people, average stay … echo noise any time
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel in San Cristobal

Hotel Diego de Mazariegos was amazing! The staff were so friendly and welcoming and the hotel was super clean and comfortable. It’s within walking distance everywhere in the center of San Cristobal de las Casas! Highly recommend it!
Stayed 1 night in Dec 2023

10/10 Excellent

SCOTT, WHITTIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historic property with a nice staff. It is in a beautiful area of the city.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cozy hotel, exelente location close to everything you need within walking distance. Also, people in this town are very friendly and helpful when it comes to giving you directions. Also this town is super clean and you'll fall in love with every single old house and buildings. I'm definitely going back soon.
Stayed 5 nights in Jun 2023

10/10 Excellent

Patricia, fontana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place I will recommend for dure
Stayed 3 nights in Jul 2023