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Hotel Description

Hotel Helvérica puts you in the heart of San Cristóbal de las Casas, within steps of Foro Cultural Kinoki and Church of San Nicolás. Highlights at this hotel include a restaurant, free self parking, and a rooftop terrace.

This pet-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include free use of bicycles, a terrace, and a garden. Each morning cooked-to-order breakfast is served between 8 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of limited parking.

Places within a short walk of this 3.5-star Zona Centro hotel include San Cristóbal de las Casas Cathedral and Café Museo Café.

Deluxe Double Room, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Property Features

There's a restaurant on site. Public spaces have free WiFi. A rooftop terrace, a vending machine, and multilingual staff are also featured at Hotel Helvérica. Limited free parking is available on a first-come, first-served basis. This Beaux Arts San Cristóbal de las Casas hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 3 levels
  • Built in 2015
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hotel Helvérica offers 16 accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Kitchenware
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to noon.

Hotel Helvérica has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: MXN 200 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Noise-free rooms not guaranteed
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 130 for adults and MXN 100 for children
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 100 percent of room rate (subject to availability)
  • Heating fee: MXN 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Helvérica San Cristobal de las Casas
  • Hotel Helvérica
  • Helvérica San Cristobal de las Casas
  • Helvérica
  • Hotel Helverica San Cristobal De Las Casas, Mexico - Chiapas
  • Hotel Helvérica Hotel
  • Hotel Helvérica San Cristóbal de las Casas
  • Hotel Helvérica Hotel San Cristóbal de las Casas

You should know

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.