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Hotel La Casa de Mama

3.5 star property

Photo gallery for Hotel La Casa de Mama

A courtyard with a central water feature, surrounded by potted plants and a seating area.
Hallway
Hallway
A poolside area with a tiled patio, red chairs, a yellow umbrella, and potted plants.
Suite, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room
The current price is NZ$105
includes taxes & fees
14 July - 15 July

Explore the area

View map
Guadalupe Victoria 56, Barrio La Merced, San Cristóbal de las Casas, CHIS, 29240
  • Place, Amber Museum of Chiapas
    ‪2 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪6 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪147 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A bedroom with a wooden bed, a nightstand with a lamp, a mirror, and a wall-mounted light fixture.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 12 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

About the area

San Cristóbal de las Casas

Hotel La Casa de Mama places you steps from Amber Museum of Chiapas and within a 10-minute stroll of Plaza 31 de Marzo. Highlights at this Colonial hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Ave Maria, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7:30 AM and 1:00 PM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Barrio de La Merced hotel include San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade.

What's nearby

  • Amber Museum of Chiapas - 2 min walk - 0.2 km
  • Mesoamerican Museum of Jade - 5 min walk - 0.5 km
  • San Cristóbal de las Casas Cathedral - 6 min walk - 0.6 km
  • Plaza 31 de Marzo - 6 min walk - 0.6 km
  • Santo Domingo Handicraft Market - 10 min walk - 0.9 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 67 min drive

Restaurants

  • ‪Raices Restaurante - ‬5 min walk
  • ‪Long Cheng - ‬3 min walk
  • ‪KALA-MAR - ‬3 min walk
  • ‪Antojitos Carmelita - ‬3 min walk
  • ‪Torteria Las Tortugas - ‬1 min walk

About this property

Hotel La Casa de Mama

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel La Casa de Mama.

Smoking is allowed in designated areas at this Colonial San Cristóbal de las Casas hotel.

  • 38 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel La Casa de Mama offers 38 accommodations with a safe and free newspapers. 32-inch plasma televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Property grounds
Hotel Hacienda Don Juan
San Cristóbal de las Casas
  • Parking included
  • Restaurant
  • Business services
  • Laundry room
4.4 out of 5, Excellent, 496 reviews
The price is NZ$47
includes taxes & fees
5 July - 6 July
Hotel Hacienda Don Juan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 100 per night)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ave Maria

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 300.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 2250.00 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: MXN 100 per night (6562 ft away)
  • Rollaway bed fee: MXN 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

Mama Hotel Casa
Casa Mama Inn San Cristobal de las Casas
Casa Mama San Cristobal de las Casas
La Casa de Mama Inn
La Casa de Mama San Cristóbal de las Casas
La Casa de Mama Inn San Cristóbal de las Casas

Frequently asked questions

Does Hotel La Casa de Mama have a pool?

Hotel La Casa de Mama has an outdoor pool.

How much does it cost to stay at Hotel La Casa de Mama?

As of 4 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel La Casa de Mama on 14 Jul 2026 start from NZ$105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel La Casa de Mama serve breakfast?

Yeah, full brekkie is on offer daily from 7:30 AM to 1:00 PM.

Is there a free airport shuttle available at Hotel La Casa de Mama?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel La Casa de Mama?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel La Casa de Mama?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel La Casa de Mama?

No, pets are not allowed.

Hotel La Casa de Mama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 350 out of 529 reviews
Rating 8 - Good. 118 out of 529 reviews
Rating 6 - Okay. 36 out of 529 reviews
Rating 4 - Poor. 14 out of 529 reviews
Rating 2 - Terrible. 11 out of 529 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the property has a good location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room with ample seating (suite is beautiful). Lovely courtyard. Mattress could be updated. Breakfast was excellent
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, super cute place to stay. Everything at walking distance Just beds are super hard and uncomfortable to sleep in
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Shelli

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, perfect room for the price
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff Very Help You I will stay in there again
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Legacy Family ownership, Friendly Staff, Affordable, Love the Pool.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

MOISES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place !!!
Verified

10/10 Excellent

Constantino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in San Cristobal de Las Casas

La Casa de Mamá was very clean and staff was amazing
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Ni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and great place in San Cristobal de las Casas!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Jase

Liked: Cleanliness, staff & service, property conditions & facilities
This place is just amazing.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

ALAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a perfect place nice people staff perfecto l'hacienda beautif nice room good bed everything is good parking wifi breakfast swimming pool in the center quiet place if tourist stay respectable of others peoples a very good choice for us
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

This si a great place to stay. Just on the edge of Centro close to enough to walk (5 minutes) but very quiet and less busy. Tha place is incredibly clean and well kept. This is a great choice for San Cristobal.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little oasis

Beautiful hotel. The grounds and pool were very well kept and peaceful. The staff were super warm and friendly
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location. lovely pool.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Beautiful classic colonial style property with lovely gardens and swimming pool all within easy walking distance to old town centre.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is beautiful, well taking care, clean, safe, quiet and good customer service and good location, 3 blocks from center.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great decor. Beautiful courtyard. Centrally located.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Irit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend this little quaint hotel enough. It is wonderful! Perfect location, friendly courteous staff and owners, just loved it! Will be back!
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Michael A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area and the garden was beautiful. The service was excellent. It was walking distance to the downtown area and an easy walk to restaurants. The nice thing is they have an on-site restaurant if you need to catch some coffee and breakfast before heading out for a tour.
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Ismael

Excelente place super clean all around excellent location, walking distance to historic downtown, excellent personal service, IF you have any issues , the owner will personally will handle it, we can’t thank enough to the owner for the way she help my wife when she needed help, thank you so much and GOD BLESS
Stayed 9 nights in Oct 2024
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved our stayed at LaCasa De Mama. The place is very clean, staff friendly and the manager/owner was on site to make sure all our needs were meet. I will definitely return and recommend this place to my friends and family. Gracias!
Stayed 5 nights in Aug 2023
Verified

8/10 Good

Jose Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place to rest, with a always hot pool, a rustic and pretty aspect, the only thing to improve is the late check out than doesn’t exist, you need to pay and extra night by only few hours
Stayed 1 night in May 2023
Verified

6/10 Okay

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well-maintained and clean. Unfortunately, the room we had was quite noisy being on the first floor and near the pool area.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, clean, quiet, parkmg is 3 blocks away and internet work intermittently
Stayed 3 nights in Oct 2022
Verified

8/10 Good

MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel was lovely, quaint Mexican decor and very clean. Bed was very comfortable and hotel staff were lovely. Do not eat in the restaurant - food was cold, coffee came in a 4 oz cup and they charged for every refill. Cook was very confrontational and rude.
Stayed 2 nights in Jan 2025