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Plaza Gallery Hotel & Boutique

3.5 star property
Colonial hotel with free valet parking and spa services

Photo gallery for Plaza Gallery Hotel & Boutique

Property entrance
Garden
Premium bedding, down duvets, pillow-top beds, in-room safe
Family Room, 1 King Bed with Sofa bed, Terrace | Bathroom sink
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • Laundry
  • Breakfast available
  • Parking included
The current price is NZ$308
includes taxes & fees
11 Sept - 12 Sept

Explore the area

View map
Guadalupe Victoria esq 16 de Septiembre, San Cristóbal de las Casas, CHIS, 29200
  • Mesoamerican Museum of Jade
    ‪1 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Santo Domingo Handicraft Market
    ‪5 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪81 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Soundproofed
Heating
Connecting rooms available
LCD TV
Pillow-top bed
Portable fan
Down duvet
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Gallery Room, 1 King Bed with Sofa bed, City View

Gallery Room, 1 King Bed with Sofa bed, City View

Gallery Room, 1 King Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Down duvet
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 King Bed with Sofa bed, Terrace

Family Room, 1 King Bed with Sofa bed, Terrace

Family Room, 1 King Bed with Sofa bed, Terrace

Highlights

Terrace
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Down duvet
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Pillow-top bed
Portable fan
Down duvet
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Premium bedding
  • 23 sq m
  • 6 bedrooms
  • Sleeps 3
  • 2 Double Beds

About the area

San Cristóbal de las Casas

Plaza Gallery Hotel & Boutique puts you in the heart of San Cristóbal de las Casas, within steps of Plaza 31 de Marzo and Mesoamerican Museum of Jade. Highlights at this boutique hotel include a restaurant, free valet parking and a bar/lounge. .A pampering day can include hot stone massages and Swedish massages along with facials and mani/pedis. The restaurant, VIA VAI ANTIQUE, serves Italian cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 8:00 AM and noon. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Zona Centro hotel include San Cristóbal de las Casas Cathedral and Arches of Carmen.

What's nearby

  • Mesoamerican Museum of Jade - 1 min walk - 0.0 km
  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Plaza 31 de Marzo - 2 min walk - 0.2 km
  • Santo Domingo Handicraft Market - 5 min walk - 0.5 km
  • Ex-Convent of Santo Domingo - 7 min walk - 0.6 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪El Fogón de Jovel - ‬1 min walk
  • ‪Praga Bar - ‬2 min walk
  • ‪Las Pichanchas - ‬2 min walk
  • ‪Baruva Food&Drinks - ‬2 min walk

About this property

Plaza Gallery Hotel & Boutique

Colonial hotel with free valet parking and spa services
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Plaza Gallery Hotel & Boutique. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star San Cristóbal de las Casas hotel.

  • 20 guestrooms or units
  • 3 levels
  • Built in 1940
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Plaza Gallery Hotel & Boutique offers 20 accommodations, which are accessible via exterior corridors and feature espresso makers and a safe. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 250 to 300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • VIA VAI ANTIQUE
  • VIA VAI CAFFETERIA

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1940
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Plaza Gallery Hotel & Boutique

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 300 per person
  • Airport shuttle fee: MXN 2100 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2100 (return), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Plaza Gallery Boutique
Plaza Gallery Boutique San Cristobal de las Casas
Plaza Gallery Hotel & Boutique
Plaza Gallery Hotel & Boutique San Cristobal de las Casas
Plaza Gallery Hotel Boutique San Cristobal de las Casas
Plaza Gallery Cristobal las C
Plaza Gallery & Boutique
Plaza Gallery Hotel Boutique
Plaza Gallery Hotel & Boutique Hotel
Plaza Gallery Hotel & Boutique San Cristóbal de las Casas
Plaza Gallery Hotel & Boutique Hotel San Cristóbal de las Casas

Frequently asked questions

Is parking available at Plaza Gallery Hotel & Boutique?

Yep, Plaza Gallery Hotel & Boutique has a free self car park and free valet parking.

How much does it cost to stay at Plaza Gallery Hotel & Boutique?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Plaza Gallery Hotel & Boutique on 11 Sept 2025 start from NZ$308.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Plaza Gallery Hotel & Boutique?

There's no onsite spa, but this property does offer services like facials as well as hot stone massages.

What makes Plaza Gallery Hotel & Boutique a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Plaza Gallery Hotel & Boutique.

Is Plaza Gallery Hotel & Boutique family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that Plaza Gallery Hotel & Boutique is a hit with families.

Does Plaza Gallery Hotel & Boutique serve breakfast?

Sure does, cooked-to-order brekkie is offered daily from 8:00 AM to noon.

Is there a free airport shuttle available at Plaza Gallery Hotel & Boutique?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Plaza Gallery Hotel & Boutique?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Plaza Gallery Hotel & Boutique?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Plaza Gallery Hotel & Boutique?

No, pets and service animals are not allowed.

Plaza Gallery Hotel & Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 165 out of 257 reviews
Rating 8 - Good. 77 out of 257 reviews
Rating 6 - Okay. 10 out of 257 reviews
Rating 4 - Poor. 2 out of 257 reviews
Rating 2 - Terrible. 3 out of 257 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Disliked: Amenities
Certainly an overpriced hotel. There are better choices for the same price in the area. Not even toiletries or hand soap in the room
Stayed 2 nights in May 2025

10/10 Excellent

Felicitas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pick!

Awesome location. Staff very accommodating & super friendly. Nice bed. Resolved issue with balcony door not locking quickly by offering other rooms to choose from.
Stayed 5 nights in Mar 2025

10/10 Excellent

Angelica

Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and very friendly personnel
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose Cesar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located right at the main plaza. You can walk to the restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathlene, Bakersfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent very attentive and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Veronica, Morton Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, very classy, clean, walkable, the staff was great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos Roberto, OAKVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias a todo el Staff realmente son personas muy agradable y amistosas, es lo que nos hace ser unicos a los mexicanos
Stayed 7 nights in Jan 2024

10/10 Excellent

JACQUIE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at this hotel. It was centrally located and very odern. What I liked mot was the service. Everyone there went out of their way to make us happy. Fresh bottles of water every day, a Nespresso machine in the room and one in the lobby with great tasting coffee. They made me a cappuccino and delivered it to my room. Heavenly. When it rained they gave me an umbrella. Totally a classy and lovely hotel. If you are into art, you will love the wall hangings and lamps from a designer from Mexico City. They are available for sale too. I was tempted. But I must mention the king sized bed and cradles you when you sleep. So comfy. I usually like hard beds but I slept so well on their mattress, I will have to rethink that. Can't say enough about the service, the staff and the hotel.
Stayed 4 nights in May 2023

8/10 Good

Gabriel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito y súper buen ubicado el único problema es que las noches son muy ruidosas y cuesta trabajo descansar
Stayed 3 nights in Feb 2023

10/10 Excellent

Efren

Stayed 7 nights in Nov 2022

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall... EXCELLENT
Stayed 5 nights in Jul 2022

10/10 Excellent

ISABEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2022

10/10 Excellent

Alma Delia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent no complaints
Stayed 7 nights in Apr 2022

10/10 Excellent

ANA, warner robins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, super friendly, always eager to help, they even gave us a history lesson of San Cristobal and their buildings. We highly recommend this hotel to families w/kids. Muchas gracias por ser tan acogedores.
Stayed 4 nights in Mar 2022

10/10 Excellent

Oscar Rosales

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 6 nights in Jan 2022

10/10 Excellent

lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel boutique, loved everything of it! Definitely recommend anyone staying here!
Stayed 2 nights in Jan 2022

10/10 Excellent

Yolanda Olívas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at midnight and Camilo received us. He was very friendly and helpful. The rooms are very clean and beds are extremely comfortable. Hotel is very centrally located. We had easy access to shopping, eating and nightlife. Definitely will come back.
Stayed 2 nights in Dec 2021

10/10 Excellent

victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying in this hotel wonderful staff
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice with decent space. Location is great but noisy as the rooms are right on the street. Windows are no where near noise proof. You can hear the conversations of the people walking by. Otherwise, a great place.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved location, staff attitude and cleanliness of place.
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great but didn’t like that it had no room service and for bfast you had to cross to the restaurant, food was great but don’t like the fact that for basic stuff nothing is offer there.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, walking distance from the main points in the city I liked a lot, the rooms are bit small but you get everything you need ... and is nice and cozy and the beds are just too comfortable
Stayed 4 nights in Apr 2021

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in San Cris !!!

Everyone who works here has amazing customer service. The place is extremely clean, comfortable and has beautiful touches of elegance. The best location as well.
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mexico!!! Especially the staff is excellent. Always well prepared, fast.
Stayed 2 nights in Oct 2020