See all properties
Save

Sereno Hotel

3.0 star property
Colonial hotel with full-service spa and bar/lounge

Photo gallery for Sereno Hotel

Standard Double Room
Front of property
Lobby
Terrace/patio
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Room service
  • Parking included
  • Housekeeping
The current price is NZ$112
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
Av. 16 de Septiembre No. 22, Centro, San Cristóbal de las Casas, CHIS, 29200
  • Mesoamerican Museum of Jade
    ‪2 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Santo Domingo Handicraft Market
    ‪6 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪81 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Garden
Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Renovated in 2024
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Garden
Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Renovated in 2024
Premium bedding
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Garden
Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Renovated in 2024
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Bed

About the area

San Cristóbal de las Casas

At Sereno Hotel you'll be within steps of Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. Highlights at this Colonial hotel include a full-service spa, free self-parking and a bar/lounge. .INDÓMITO is open for brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 5-minute walk of this 3-property class Barrio de La Merced hotel include Plaza 31 de Marzo and Museo de San Cristóbal.

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 6 min walk - 0.6 km
  • Ciudad Cuauhtemoc - 13 min walk - 1.1 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 94 min drive

Restaurants

  • ‪El Mezcalito - ‬1 min walk
  • ‪Café Bar Revolución - ‬1 min walk
  • ‪El Fogón de Jovel - ‬1 min walk
  • ‪Restaurante Long Cheng - ‬1 min walk
  • ‪Hotel Boutique & Spa "Casa del Alma - ‬1 min walk

About this property

Sereno Hotel

Colonial hotel with full-service spa and bar/lounge
Sereno Hotel offers its guests a full-service spa. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Sereno Hotel. Free self parking is available. A complete renovation of Sereno Hotel was completed in July 2024.

Smoking is allowed in designated areas at this 3-star San Cristóbal de las Casas hotel.

  • 1 floor
  • 6 guestrooms or units
  • Deli
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
Sereno Hotel offers 6 accommodations with a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch plasma televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The on-site spa has couples treatment room(s). Services include massages.

Similar properties

Smart TV

Hotel Sombra del Agua

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,010 reviews
The price is NZ$145
includes taxes & fees
18 Oct - 19 Oct
Hotel Sombra del Agua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • Hosted evening meal available on Tuesday for a fee of MXN 400
  • Snack bar/deli

Restaurants on site

  • INDÓMITO

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift
  • Smooth flooring in public areas

More

  • 1 floor
  • Colonial architecture
  • Designated smoking areas
  • Renovated entire property - July 2024

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 250.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 250.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 250.0 per day
  • Hosted evening meal: MXN 400

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sereno Art Hotel San Cristobal de las Casas
Sereno Art Hotel
Sereno Art San Cristobal de las Casas
Sereno Art
Sereno Art Hotel
Sereno Hotel Hotel
Sereno Hotel San Cristóbal de las Casas
Sereno Hotel Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Sereno Hotel?

Sereno Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sereno Hotel?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Sereno Hotel on 1 Oct 2025 start from NZ$112.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sereno Hotel?

Yep, Sereno Hotel has a free self car park.

Is there a spa on site at Sereno Hotel?

Yep, there is an onsite spa at Sereno Hotel. You'll enjoy services like massages.

What makes Sereno Hotel a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sereno Hotel.

Is there a free airport shuttle available at Sereno Hotel?

No, Sereno Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sereno Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch, lunch and dinner.

What time are check-in & check-out at Sereno Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sereno Hotel?

Cats and dogs are welcome at Sereno Hotel, with food and water bowls on offer.