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The Neon Elm Hotel

Property class: 2

Photo gallery for The Neon Elm Hotel

A compact living space with a dining table set for two, a sofa, a wall-mounted TV, and a large window with curtains.
A modern dining area with a wooden table, white plates, and a glass of wine. A potted plant is on the left, and a mural of a landscape is on the wall.
A modern hotel room with a bed, a large window with a view, a kitchen area with a sink and stove, and a ceiling fan.
A building with a black and white tiled staircase leading to a yellow door, surrounded by greenery and columns.
A modern kitchen with a black refrigerator, a built-in microwave, and a sink. There is a wooden shelf above the microwave and a small plant on the counter.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
The current price is NZ$233
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
410 Elm St, San Diego, CA, 92101
  • Place, Balboa Park
    ‪2 min walk‬
  • Place, San Diego Civic Theatre
    ‪8 min walk‬
  • Place, San Diego Convention Center
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪5 min drive‬

Room options

View all photos for Comfort Single Room, 1 Double Bed

A modern hotel room with a bed, a small kitchenette, a TV mounted on the wall, and a patterned wall.

Comfort Single Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed

A modern bedroom with a black headboard, a large bed, a small kitchen area with a sink, and a window with a view of buildings.

Deluxe Room, 1 Queen Bed

8.2 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 1 Single Bed

A compact hotel room with a kitchenette, a bed, and a bathroom.

Standard Twin Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Studio Suite

A modern kitchen with a built-in stove, microwave, and sink. There is a bed with a black headboard and a large window in the background.

Executive Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Double Room, Kitchenette

A modern hotel room with two beds, a small kitchenette, and large windows.

Deluxe Double Room, Kitchenette

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Studio Suite

A modern hotel room with a bed, a bathroom, and a kitchenette.

Family Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Studio Suite

A modern bedroom with a large bed, a desk, and a window with a city view.

Elite Studio Suite

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

A modern bedroom with a bed, a built-in desk, a large window, and a wall-mounted projector.

Junior Room

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio Suite

A modern bedroom with a bed, a TV, and a kitchen area visible through an open door.

Standard Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

A modern bedroom with a large bed, a dark wood headboard, and a small kitchenette in the background.

Luxury Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

A hotel room with a bed, a window with a view of trees and hills, a bathroom with a toilet and sink, and a mirror.

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Studio Suite

A modern hotel room with a large bed, wall-mounted artwork, and a scenic mural.

Superior Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

San Diego

At The Neon Elm Hotel you'll be within just a 5-minute stroll of Balboa Park and within 30 minutes of Petco Park. Highlights at this hotel include free in-room WiFi. .Sights within a 30-minute walk of this Bankers Hill hotel include San Diego Convention Center and San Diego Zoo.

What's nearby

  • Balboa Park - 2 min walk - 0.2 km
  • San Diego Civic Theatre - 8 min walk - 0.8 km
  • Waterfront Park - 13 min walk - 1.2 km
  • Petco Park - 3 min drive - 1.9 km
  • San Diego Convention Center - 3 min drive - 2.3 km

Getting around

  • Civic Center Station - 11 min walk
  • San Diego Santa Fe Depot - 19 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 11 min drive

Restaurants

  • ‪Extraordinary Desserts - ‬11 min walk
  • ‪Cocina 35 - ‬7 min walk
  • ‪The Kebab Shop - ‬10 min walk
  • ‪Mostra Coffee at Banker’s Hill - ‬3 min walk
  • ‪Pappalecco - ‬10 min walk

About this property

The Neon Elm Hotel

The Neon Elm Hotel offers its guests express check-out. The front desk is open around the clock.

This San Diego hotel is smoke free.

  • 50 guestrooms or units
  • Front desk (limited hours)
  • Express check-out
  • No smoking on site
The Neon Elm Hotel offers 50 accommodations with a hairdryer. This San Diego hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Fridges and coffee/tea makers are provided.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Offsite parking available (USD 30 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Refrigerator

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

The front desk is open daily from 12:30 PM - 9:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 30 per day (360 ft away)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Occidental
Balboa Park Hotel Hotel
Balboa Park Hotel San Diego
Balboa Park Hotel Hotel San Diego
Hotel Occidental Balboa Park Downtown

Frequently asked questions

What is the cancellation policy at The Neon Elm Hotel?

The Neon Elm Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Neon Elm Hotel?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at The Neon Elm Hotel on 29 Sept 2026 start from NZ$233, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Neon Elm Hotel?

Onsite parking is limited.

Are there any beaches close to The Neon Elm Hotel?

The closest beach to The Neon Elm Hotel is Mission Beach (10 km).

Is there a free airport shuttle available at The Neon Elm Hotel?

No, The Neon Elm Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Neon Elm Hotel?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Neon Elm Hotel?

No, pets are not allowed.

The Neon Elm Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 101 out of 179 reviews
Rating 8 - Good. 33 out of 179 reviews
Rating 6 - Okay. 22 out of 179 reviews
Rating 4 - Poor. 10 out of 179 reviews
Rating 2 - Terrible. 13 out of 179 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great very easy to check in and beautiful place to stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, short walk to little Italy or longer walk to gaslight district, price was reasonable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice courtyard with outdoor seating and yard games. Squeaky clean room. Great place!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Conveniently located to Downtown San Diego in an historic building. On demand hot water cooler was very helpful and the guests and staff were very friendly.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are fairly small. Perfect for simple over nights. Noise isn’t too bad at night.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, small room but very clean and cute. I didn’t get my code to enter through the main entrance and code for my room, but you can call the number on the main entrance door and they will provide it to you after you confirm your personal information.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is a perfect middle ground to the military bases, downtown activities, and the beach. Parking on the street is free 8pm-8am. There are different room sizes available so choose wisely. I chose a smaller room for my temporary stay. The room is so cute and overly clean. There is a fridge, microwave, smart tv, and a few other basic amenities. I definitely recommend this for your short or long term stays.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communication from the property owners. The check-in process was smooth, and I had no troubles. I got lucky with street parking:) Just as mentioned, expect some noise outdoors secondary to its location. My one small gripe is the bathroom had a ‘mildewy’ smell—but that probably comes from the plumbing and pipes in those types of buildings in general. Overall, would stay again:)
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Could use a chair or bedside table.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Cool decoration but not well run. Rooms are tiny, my room had a window facing 5 feet from another room forcing me to keep the curtains closed at all times. Room was disgusting. Sheets had stains and obviously weren’t washed, there was trash laying all over the room when I checked in. Don’t stay here, go to an actual hotel.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Booked a room and there was no one even there to check me in so I wasn’t able to get inside the building or get my code for my room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better response time would be better; took awhile to get the codes to enter the property and my room. Would also be nice to have bigger towels; they were a bit small to dry off with after showering. Besides all that; great place. Clean; newly renovated. Front desk guy was cool. One thing I did have issue with was the homelessness. Shady characters hanging around the property. Would be nice if the property owners/managers had a nice relationship with SDPD to help move/keep the homeless out of the area. Besides all that; I’d rate my stay 4.5/5 stars.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
The place is not bad — for the price, it’s acceptable. However, it was strange to have a bathroom without a washbasin and to have to shave in the kitchen. The people are friendly while you’re there, but they do not respond to requests once you leave. Even now, one month later, I’m still trying to get the invoice for my payment and I’m still waiting. Not a great experience in that way., otherwise, an okay place to stay in you have a low budget.
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
I wanted to like this place, but unfortunately it fell short in several ways. The room itself has some serious design and comfort issues. One of the windows was missing a screen, which meant you either dealt with bugs(black widows) or kept the windows closed. Unfortunately, the HVAC cycles on and off constantly, so with the windows closed the room swings between being too cold while the AC is running and uncomfortably hot while waiting for it to kick back on. The room also opens directly onto a shared courtyard hangout area. If you value privacy, this probably isn't the place for you. Keeping the windows open for fresh air means everyone outside can see and hear into your room. Security also felt like an afterthought. The room door has a window that can be opened from the outside, making it easy for anyone to unlock the door. The bathroom is another odd design choice. There's no proper vanity, so if you want to wash your face or get ready, you're basically using the kitchen sink but there is no mirror, so get ready to hop back and forth. Storage and furniture are minimal. A couple of shelves and at least one bedside table would make a huge difference in making the room functional. The one bright spot was the bed—it was comfortable and I slept well once the room temperature cooperated. Overall, with better climate control, improved privacy, a few basic furnishings, and some attention to the room layout, this could be a better stay. As it stands, I wouldn't stay again.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & price.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
long walk to the room and it was so small and not a nice experience - did not stay there
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived the hi
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Hotellet ligger nära Balboa Park vilket var viktigt för mig på denna resa. Personalen var väldigt trevliga och hjälpsamma, de var dock inte alltid på plats så man fick skriva i en chatt om man behövde något. Rummet jag hade bokat var väldigt litet, det var precis plats till en säng men annars fanns det både kylskåp, mikrovågsugn, hårtork och strykjärn + strykbräda. Rummet var för 1-2 personer men jag skulle säga det var ett enkelrum, det hade varit jobbigt att vara två personer på den lilla ytan. Badrummet var litet och som en förlängning av rummet med skjutdörr och därinne fanns det enda fönstret. Det var en liten besvikelse, trodde jag hade bokat ett rum med fönster ut. Ingen daglig rengöring, vilket var okej för mig, man kunde alltid skriva i chatten till dem om man behövde nya handdukar till exempel. Dock tyckte jag de kunde ha tömt soporna varannan dag, jag fick själv gå ut till en städerska och be om ny påse. Det var väldigt lyhörd och det fanns öronproppar på rummet. Om man bara ska ha ett hotellrum som övernattning så är det ett bra budgetval men om man vill vistas en del på rummet (som i mitt fall som skulle springa ett lopp) så skulle jag välja en annan rumstyp eller annat hotell.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exente lugar, limpio y sobre todo la ubicación. Todo al 100%
Stayed 1 night in May 2026
Verified review

8/10 Good

Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 3 nights in May 2026