See all properties
Save

Best Western Plus Hacienda Hotel Old Town

3.0 star property

Photo gallery for Best Western Plus Hacienda Hotel Old Town

Outdoor pool, pool loungers
Exterior
Terrace/patio
Exterior
Breakfast area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$228
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
4041 Harney St, San Diego, CA, 92110
  • Place, Heritage Park
    ‪1 min walk‬
  • Place, Whaley House Museum
    ‪3 min walk‬
  • Place, Old Town San Diego State Park
    ‪7 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View (with Sofabed)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Exterior

Hilton Garden Inn San Diego Old Town/SeaWorld Area

Old Town San Diego
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,343 reviews
The price is NZ$285
includes taxes & fees
8 Mar - 9 Mar
Hilton Garden Inn San Diego Old Town/SeaWorld Area

About the area

San Diego

At Best Western Plus Hacienda Hotel Old Town you'll be 3.3 km (2 mi) from Mission Bay and 2.1 km (1.3 mi) from Marine Corps Recruit Depot. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free airport shuttle. .The restaurant, Old Town Tequila Factory, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and pool loungers. 3003 square feet (279 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. There's also self parking, along with the convenience of free train pick-up service. .Attractions within a 10-minute walk of this 3-property class Old Town San Diego hotel include Old Town San Diego State Park and within 30 minutes you'll find University of San Diego.

What's nearby

  • Mormon Battalion Historic Site - 1 min walk - 0.0 km
  • Heritage Park - 1 min walk - 0.1 km
  • Whaley House Museum - 3 min walk - 0.3 km
  • Presidio Park - 3 min walk - 0.3 km
  • Old Town San Diego State Park - 7 min walk - 0.6 km

Getting around

  • Washington Street Station - 2 min drive
  • Old Town Transit Center - 8 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 16 min drive

Restaurants

  • ‪Cafe Coyote - ‬2 min walk
  • ‪Casa de Reyes - ‬5 min walk
  • ‪Casa Guadalajara - ‬8 min walk
  • ‪Old Town Mexican Cafe - ‬2 min walk
  • ‪ARCO - ‬9 min walk

About this property

Best Western Plus Hacienda Hotel Old Town

Best Western Plus Hacienda Hotel Old Town offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3003 square feet (279 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hacienda Hotel Old Town. A roundtrip airport shuttle during limited hours, A cruise ship terminal shuttle and A train station pick-up shuttle are free. For a fee, parking is available.

This 3-star San Diego hotel is smoke free.

  • 197 guestrooms or units
  • 8 buildings
  • Conference rooms
  • 3003 sq ft of conference space
  • 279 sq. m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Hacienda Hotel Old Town offers 197 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. 40-inch flat-screen televisions come with pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Diego hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a weekly basis.

Similar properties

Exterior
Courtyard by Marriott Old Town
  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,002 reviews
The price is NZ$275
includes taxes & fees
8 Mar - 9 Mar
Courtyard by Marriott Old Town

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:30 AM to 10:00 PM
  • Free train station pick-up shuttle from 6:30 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free cruise terminal shuttle
  • Free train station drop-off
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Old Town Tequila Factory

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,003 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hacienda Hotel Old Town
Best Western Old Town Hacienda
Best Western Plus Hacienda
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Old Town
Hacienda Best Western
Hacienda Old Town
Hotel Best Western Old Town
Old Town Best Western Hacienda
Best Western Hacienda Hotel Old Town San Diego

Frequently asked questions

Is parking available at Best Western Plus Hacienda Hotel Old Town?

Yep, Best Western Plus Hacienda Hotel Old Town has a self car park with in/out privileges for USD 25 per day. A self car park is also available, for a fee.

How much does it cost to stay at Best Western Plus Hacienda Hotel Old Town?

As of 28 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hacienda Hotel Old Town on 1 Mar 2026 start from 228.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Hacienda Hotel Old Town?

The closest beach to Best Western Plus Hacienda Hotel Old Town is Mission Beach (5.8 km).

Does Best Western Plus Hacienda Hotel Old Town have a pool?

Best Western Plus Hacienda Hotel Old Town has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Best Western Plus Hacienda Hotel Old Town family-friendly?

You bet! With amenities such as children's meals and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Hacienda Hotel Old Town is a hit with families.

Is there a free airport shuttle available at Best Western Plus Hacienda Hotel Old Town?

Yep, there's a free airport shuttle that runs from 6:30 AM - 10:00 PM.

Is there a bar or restaurant at Best Western Plus Hacienda Hotel Old Town?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Hacienda Hotel Old Town?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Hacienda Hotel Old Town?

No, only service animals are allowed.

Best Western Plus Hacienda Hotel Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1094 out of 1941 reviews
Rating 8 - Good. 401 out of 1941 reviews
Rating 6 - Okay. 244 out of 1941 reviews
Rating 4 - Poor. 111 out of 1941 reviews
Rating 2 - Terrible. 91 out of 1941 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Stayed 1 night in Nov 2025

4/10 Poor

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is smelly and feels dirty. I did not want to leave my toddler on the pullout mattress but I didn’t have to worry about that because she refused to go. Bedding was also thin. Overall shabby interior with a great location and nice exterior.
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2025

8/10 Good

sho

Travelled with family
Disliked: Amenities
Need renovate shower room. Entrance doorknob is not easy to open.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

6/10 Okay

Carolyn

Travelled with family
Disliked: Amenities
Several things were wrong, i originally asked for adjoining rooms, and had to request again after we checked in since my kids were traveling with me and our rooms were separated. The keycards kept getting disabled which meant multiple trips to the lobby to get it reprogrammed. The rooms smelled weird, like a mildew musty smell. There were homeless people sleeping in front of the hotel, and when we left to go walk around they were constantly asking us for things, which was uncomfortable. The phone in the room did not work, and the ac did not work, thw rooms get very humid. We really wanted to use the hot tub, and we stayed a week here, everyday we were told it would be open, it was still out of order when we left. I was told it just needed the water replaced. The shuttle service drivers were very nice, and the evening shift lobby employees that i spoke with often were also very kind. The restraunt attached to the hotel was good, and had great views.
Tequila factory
Tequila factory
Lobby
Stayed 7 nights in Nov 2025

10/10 Excellent

Danielle

Stayed 2 nights in Nov 2025

10/10 Excellent

Jackie, Pleasant View

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Staff wonderful! Located in great place and beautiful!
Stayed 1 night in Nov 2025

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. I really appreciate the efforts they made to accommodate every need we had the free shuttle also as a plus
Stayed 1 night in Nov 2025

10/10 Excellent

Lina

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Close to Old Town- everything was walkable. I wasn't far from Downtown. Front Office was friendly and very good experience. I would stay again and i would recommend to people
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine, Ramona

Stayed 1 night in Nov 2025

6/10 Okay

Ruben

Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

6/10 Okay

Marie

Liked: Cleanliness, staff & service
Disliked: Amenities
No water in room for coffee and supplies not replenished for next day. Tv sound not working had to call maintenance and quick fix was to hit Netflix, who would’ve none that.
Stayed 2 nights in Nov 2025

10/10 Excellent

Theodore

The room was clean, the view from the balcony was unique, and the staff were super helpful when I first arrived.
Stayed 2 nights in Nov 2025

10/10 Excellent

Beresford

Liked: Cleanliness, property conditions & facilities
Excellent service and friendly shuttle driver.
Stayed 1 night in Nov 2025

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very professional and attentive. Always kind and smiling. The hotel itself is beautiful and the rooms were spacious and clean.
Stayed 2 nights in Nov 2025

8/10 Good

Wendy

Room was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Crystal

Stayed 2 nights in Nov 2025

10/10 Excellent

guillermo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Stayed 1 night in Nov 2025

10/10 Excellent

Esperanza

Stayed 3 nights in Nov 2025

8/10 Good

Max, Riverside

Stayed 1 night in Nov 2025

10/10 Excellent

GINA

Stayed 2 nights in Nov 2025