See all properties
Save

Best Western Plus Hacienda Hotel Old Town

Property class: 3

Photo gallery for Best Western Plus Hacienda Hotel Old Town

Outdoor pool, pool loungers
Terrace/patio
Exterior
Exterior
Breakfast area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4041 Harney St, San Diego, CA, 92110
  • Place, Heritage Park
    ‪1 min walk‬
  • Place, Whaley House Museum
    ‪3 min walk‬
  • Place, Old Town San Diego State Park
    ‪7 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View (with Sofabed)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad

Hampton Inn & Suites by Hilton San Diego SeaWorld Near Old Town

Point Loma
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, 831 reviews
Hampton Inn & Suites by Hilton San Diego SeaWorld Near Old Town

About the area

San Diego

At Best Western Plus Hacienda Hotel Old Town you'll be 1.9 km (1.2 mi) from University of San Diego and 3.3 km (2 mi) from Mission Bay. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free airport shuttle. .The restaurant, Old Town Tequila Factory, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and pool loungers. 3003 square feet (279 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. There's also self parking, along with the convenience of free train pick-up service. .Attractions within a 10-minute walk of this 3-property class Old Town San Diego hotel include Old Town San Diego State Park and within 30 minutes you'll find Marine Corps Recruit Depot.

What's nearby

  • Heritage Park - 1 min walk - 0.1 km
  • Whaley House Museum - 3 min walk - 0.3 km
  • Presidio Park - 3 min walk - 0.3 km
  • Old Town San Diego State Park - 7 min walk - 0.6 km
  • University of San Diego - 4 min drive - 1.9 km

Getting around

  • Washington Street Station - 2 min drive
  • Old Town Transit Center - 8 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 16 min drive

Restaurants

  • ‪Cafe Coyote - ‬2 min walk
  • ‪Casa de Reyes - ‬5 min walk
  • ‪Casa Guadalajara - ‬8 min walk
  • ‪Old Town Mexican Cafe - ‬2 min walk
  • ‪ARCO - ‬9 min walk

About this property

Best Western Plus Hacienda Hotel Old Town

Best Western Plus Hacienda Hotel Old Town offers its guests an outdoor pool, a hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3003 square feet (279 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hacienda Hotel Old Town. A roundtrip airport shuttle during limited hours, A cruise ship terminal shuttle and A train station pick-up shuttle are free. For a fee, parking is available.

This 3-star San Diego hotel is smoke free.

  • 197 guestrooms or units
  • 8 buildings
  • Conference rooms
  • 3003 sq ft of conference space
  • 279 sq. m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Hacienda Hotel Old Town offers 197 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. 40-inch flat-screen televisions come with pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Diego hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a weekly basis.

Similar properties

Lobby
Comfort Inn Sea World Area
Point Loma
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 3,574 reviews
The price is NZ$208
includes taxes & fees
10 May - 11 May
Comfort Inn Sea World Area

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:30 AM to 10:00 PM
  • Free train station pick-up shuttle from 6:30 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free cruise terminal shuttle
  • Free train station drop-off
  • Parking on site (USD 30 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Old Town Tequila Factory

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,003 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 30 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hacienda Hotel Old Town
Best Western Old Town Hacienda
Best Western Plus Hacienda
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Old Town
Hacienda Best Western
Hacienda Old Town
Hotel Best Western Old Town
Old Town Best Western Hacienda
Best Western Hacienda Hotel Old Town San Diego

Frequently asked questions

Is parking available at Best Western Plus Hacienda Hotel Old Town?

Yep, Best Western Plus Hacienda Hotel Old Town has a self car park with in/out privileges for USD 30 per day. A self car park is also available, for a fee.

How much does it cost to stay at Best Western Plus Hacienda Hotel Old Town?

As of 15 Apr 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hacienda Hotel Old Town on 26 Apr 2026 start from NZ$245, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Hacienda Hotel Old Town?

The closest beach to Best Western Plus Hacienda Hotel Old Town is Mission Beach (5.8 km).

Does Best Western Plus Hacienda Hotel Old Town have a pool?

Best Western Plus Hacienda Hotel Old Town has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Best Western Plus Hacienda Hotel Old Town family-friendly?

You bet! With amenities such as children's meals and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Hacienda Hotel Old Town is a hit with families.

Is there a free airport shuttle available at Best Western Plus Hacienda Hotel Old Town?

Yep, there's a free airport shuttle that runs from 6:30 AM - 10:00 PM.

Is there a bar or restaurant at Best Western Plus Hacienda Hotel Old Town?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Hacienda Hotel Old Town?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Hacienda Hotel Old Town?

No, only service animals are allowed.

Best Western Plus Hacienda Hotel Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1099 out of 1965 reviews
Rating 8 - Good. 409 out of 1965 reviews
Rating 6 - Okay. 255 out of 1965 reviews
Rating 4 - Poor. 112 out of 1965 reviews
Rating 2 - Terrible. 90 out of 1965 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless and staff extremely helpful and kind. Definitely stay at this hotel again.
Stayed 1 night in Jan 2026

6/10 Okay

Juli

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The room was big but very old. There was a hole in the bathroom door, looked like it could use a better cleaning, and not con located.
Stayed 1 night in Jan 2026

6/10 Okay

Mike

Liked: Cleanliness, staff & service, amenities
Great staff. Great location. Convenient parking for a fee. Room was in serious need of updating. A/C unit had a terrible musty smell. Couldn’t use it - had to keep the door open. Would only stay get again if it was $100 a night cheaper than anything else in the area.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ben

Stayed 1 night in Jan 2026

10/10 Excellent

Cuishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and the location is closed to old town.
Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Stayed 1 night in Jan 2026

6/10 Okay

Jordan

Stayed 1 night in Jan 2026

8/10 Good

Roberta

Liked: Cleanliness, property conditions & facilities
Very friendly reception desk, nice room, great Old Town San Diego location! The only downside for us is the fact that all the restaurants within walking distance and the one at the hotel served only Mexican food! We like Mexican but would have liked other choices. This morning the hotel has a buffet breakfast… hopefully there will be a variety of choices!
Stayed 1 night in Jan 2026

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Check was fantastic, staff is so friendly. Excellent location with safe and convenient parking. The room and grounds are impeccable.
Stayed 1 night in Jan 2026

10/10 Excellent

niall

Stayed 1 night in Oct 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great walkable location
Stayed 2 nights in Dec 2025

10/10 Excellent

francisco

Stayed 1 night in Jan 2026

10/10 Excellent

Gabriela

Liked: Cleanliness
The room was very clean, but they rang me to do something about the noise, the windows are very thin single pain and you can hear everything and everyone almost like there in the room.
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This really is a hidden gem. So close to everything old town and a well kept property.
Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing facility!
Stayed 2 nights in Dec 2025

2/10 Terrible

kevin

Disliked: Cleanliness
The first room smelled very musty or moldy, we asked for another room and the hotel accommodated us, the front desk clerk was amazing
Stayed 1 night in Jan 2026

10/10 Excellent

LUPE

Stayed 1 night in Oct 2025

8/10 Good

Anthony

Stayed 1 night in Dec 2025

6/10 Okay

Gary

Liked: Cleanliness
Disliked: Amenities
room was very old. Shuttle to airport didn't start until 6:30 am. I choose the place because it said it had an airport shuttle. I had to call Lyft to catch my flight.
Stayed 1 night in Dec 2025

10/10 Excellent

Tobias

Stayed 1 night in Jan 2026

2/10 Terrible

Isabell

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Maintenance was lacking overall on all buildings. Some situations seemed very dangerous like the wood rotted 4th story balcony that was wrapped in caution tape but not blocked. There was a sink pipe completely off of the bottom of the sink in the lobby bathroom and the water barely trickled out, no signage was posted if it was unusable if they were even aware of the issue. We didn’t have a shower curtain in our room, we called for one twice and never got one. Extremely short staffed, the staff that were working there were pleasant. With the beautiful location and view it’s a shame there is not better upkeep.
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Liked: Amenities
Clean room
Stayed 2 nights in Jan 2026

6/10 Okay

Tammy

Stayed 1 night in Jan 2026

10/10 Excellent

Anthony, Oro Valley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was friendly and helpful during our entire stay. The Best Western is located centrally to all things Old Town; the room was large, very quite, along with multiple patio areas with tables, chairs, and umbrellas. Our two favorite restaurants were a few minutes walk from our room door...
Sunset from one of the many patios...
Dinner at Miguels...
Stayed 6 nights in Dec 2025