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Carte Hotel San Diego Downtown, Curio Collection by Hilton

4.0 star property

Photo gallery for Carte Hotel San Diego Downtown, Curio Collection by Hilton

Meeting facility
55-inch LCD TV with premium TV channels, TV, pay films
Outdoor pool, pool cabanas (surcharge), pool loungers
In-room safe, desk, blackout curtains, iron/ironing board
Rooftop bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$383
includes taxes & fees
10 May - 11 May

Explore the area

View map
401 W Ash Street, San Diego, CA, 92101
  • Place, Balboa Park
    ‪10 min walk‬
  • Place, Seaport Village
    ‪14 min walk‬
  • Place, San Diego Convention Center
    ‪18 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(51 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (High Floor)

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

55-inch LCD TV with premium TV channels, TV, pay films

Junior Suite, 1 King Bed, City View

  • City view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(27 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, City View (High Floor)

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(26 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Corner

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, City View (Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

55-inch LCD TV with premium TV channels, TV, pay films

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, City View (Hearing)

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Bathtub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, City View (Bathtub)

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Bathtub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Bathtub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room City View of San Diego

In-room safe, desk, blackout curtains, iron/ironing board

Two Queen Room City View of San Diego

  • Sleeps 4

View all photos for King Room High Floor City View

In-room safe, desk, blackout curtains, iron/ironing board

King Room High Floor City View

  • Sleeps 2

View all photos for Two Queen Room High Floor City View

In-room safe, desk, blackout curtains, iron/ironing board

Two Queen Room High Floor City View

  • Sleeps 4

View all photos for Two Queen Corner Room Panormic View

In-room safe, desk, blackout curtains, iron/ironing board

Two Queen Corner Room Panormic View

  • Sleeps 4

View all photos for Junior King Suite San Diego City View

In-room safe, desk, blackout curtains, iron/ironing board

Junior King Suite San Diego City View

  • Sleeps 4

View all photos for Mobility Accessible King Room with Bathtub City View

In-room safe, desk, blackout curtains, iron/ironing board

Mobility Accessible King Room with Bathtub City View

  • Sleeps 2

View all photos for Hearing Accessible King Room City View

In-room safe, desk, blackout curtains, iron/ironing board

Hearing Accessible King Room City View

  • Sleeps 2

View all photos for Mobility Accessible King Room High Floor with Roll in Shower

In-room safe, desk, blackout curtains, iron/ironing board

Mobility Accessible King Room High Floor with Roll in Shower

  • Sleeps 2

View all photos for Mobility Accessible King Room High Floor with Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Mobility Accessible King Room High Floor with Bathtub

  • Sleeps 2

View all photos for Accessible Two Queen Room with Bathtub San Diego Bay View

Bathroom

Accessible Two Queen Room with Bathtub San Diego Bay View

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Room High Floor Bay View

In-room safe, desk, blackout curtains, iron/ironing board

Hearing Accessible Two Queen Room High Floor Bay View

  • Sleeps 4

View all photos for Mobility Hearing Accessible Junior King Suite with Roll in Shower

In-room safe, desk, blackout curtains, iron/ironing board

Mobility Hearing Accessible Junior King Suite with Roll in Shower

  • Sleeps 4

View all photos for Mobility Accessible Two Queen Corner Room with Roll in Shower

In-room safe, desk, blackout curtains, iron/ironing board

Mobility Accessible Two Queen Corner Room with Roll in Shower

  • Sleeps 4

2 QUEEN BEDS BAY VIEW HEARING ACCESSIBLE

  • Sleeps 4

2 Queen Beds, High Floor, Room

  • Sleeps 4

King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

King Room-High Floor

  • Sleeps 2

1 King Bed City View Of San Diego

  • Sleeps 2

Room, 2 Queen Beds (Bathtub)

  • Sleeps 4

Room, 2 Queen Beds, Accessible, City View (Hearing)

  • Sleeps 4

2 Queens High Floor Hearing Accessible

  • Sleeps 4

2 Queen Beds Larger Corner Room

  • Sleeps 4

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About the area

San Diego

At Carte Hotel San Diego Downtown, Curio Collection by Hilton you'll be within a 20-minute stroll of Balboa Park and Seaport Village. Highlights at this hotel include a restaurant, an outdoor swimming pool and a gym. .The restaurant, Canvas, is open for breakfast, lunch and dinner. Rooftop is the hotel's own rooftop bar. Enjoy the gym, Hot tub, sauna and pool cabanas. 1200 square feet (111 square metres) of event facilities include 2 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Downtown San Diego hotel, you'll be 1.6 km (1 mi) from San Diego Convention Center and 3.4 km (2.1 mi) from San Diego Zoo.

What's nearby

  • Waterfront Park - 7 min walk - 0.6 km
  • Balboa Park - 10 min walk - 0.9 km
  • Port of San Diego - 12 min walk - 1.0 km
  • Seaport Village - 14 min walk - 1.2 km
  • San Diego Convention Center - 18 min walk - 1.6 km

Getting around

  • Courthouse Station - 5 min walk
  • San Diego Santa Fe Depot - 7 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 11 min drive

Restaurants

  • ‪Extraordinary Desserts - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Bird Rock Coffee Roasters - ‬3 min walk
  • ‪Craft & Commerce - ‬4 min walk
  • ‪The Kebab Shop - ‬2 min walk

About this property

Carte Hotel San Diego Downtown, Curio Collection by Hilton

As a guest of Carte Hotel San Diego Downtown, Curio Collection by Hilton, you'll find an outdoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. A rooftop terrace, multilingual staff, and concierge services are also featured at the business-friendly Carte Hotel San Diego Downtown, Curio Collection by Hilton. For a fee, parking is available.

This 4-star San Diego hotel is smoke free.

  • 246 guestrooms or units
  • 1200 sq ft of conference space
  • 111 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Carte Hotel San Diego Downtown, Curio Collection by Hilton offers 246 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with pay-per-view films.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Canvas
  • Rooftop

Things to do

  • Fitness classes
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,200 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 46.38 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carte Hotel San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection Hilton
Carte San Diego Downtown Curio Collection Hilton Winona
Carte San Diego Downtown Curio Collection Hilton
Carte Hotel San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection Hilton
Carte San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection by Hilton
Carte Hotel San Diego Downtown, Curio Collection by Hilton Hotel
Hotel Carte Hotel San Diego Downtown, Curio Collection by Hilton
Carte Hotel San Diego Downtown, Curio Collection by Hilton Hotel
Carte Hotel San Diego Downtown Curio Collection by Hilton

Frequently asked questions

What is the cancellation policy at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

Carte Hotel San Diego Downtown, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Carte Hotel San Diego Downtown, Curio Collection by Hilton on 10 May 2026 start from NZ$383, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

Yep, Carte Hotel San Diego Downtown, Curio Collection by Hilton has covered valet parking with in/out privileges for USD 70 per night.

Are there any beaches close to Carte Hotel San Diego Downtown, Curio Collection by Hilton?

The closest beach to Carte Hotel San Diego Downtown, Curio Collection by Hilton is Coronado Beach (4.4 km).

Does Carte Hotel San Diego Downtown, Curio Collection by Hilton have a pool?

Carte Hotel San Diego Downtown, Curio Collection by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

What luxury perks are available at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

Carte Hotel San Diego Downtown, Curio Collection by Hilton features a health club, an outdoor pool and 1 hot tub.

Does Carte Hotel San Diego Downtown, Curio Collection by Hilton serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

No, Carte Hotel San Diego Downtown, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Carte Hotel San Diego Downtown, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 652 out of 1000 reviews
Rating 8 - Good. 149 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Stayed 1 night in Jan 2026

10/10 Excellent

Ken

Stayed 5 nights in Jan 2026

6/10 Okay

Jennifer

Stayed 2 nights in Jan 2026

10/10 Excellent

Aurora

Stayed 3 nights in Jan 2026

10/10 Excellent

Mallori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous. They checked on me to make sure my stay was goinf well throughout my stay. The rooms were nice and clean. The rooftop restaurant and bar was very fun to watch the NFL Playoffs.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Stayed 5 nights in Jan 2026

10/10 Excellent

Harrison

Stayed 2 nights in Jan 2026

10/10 Excellent

Daran

Liked: Cleanliness, amenities, property conditions & facilities
customer service
Stayed 4 nights in Jan 2026

10/10 Excellent

Alexa

Stayed 1 night in Jan 2026

6/10 Okay

Katherine

Mattress was only on the bedframe -so was about a foot off the floor. Shower pressure poor. Shower leaked . Maintenance was notified but it was not fixed for the 3 days I was there . Leaked constantly
Stayed 3 nights in Jan 2026

6/10 Okay

Patricia C. Walker, Ana C. Walker, Eric A. Walker, Walker L.

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Excellent location and very accessible to public transportation. The room was comfortable. The cleaning staff not at all efficient. Did not clean nor replace towels. Did not made the beds nor take the garbage out. Did not have breakfast at the hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Shamma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful!
Stayed 2 nights in Jan 2026

4/10 Poor

brianna

Stayed 2 nights in Jan 2026

10/10 Excellent

Travis

Stayed 2 nights in Jan 2026

10/10 Excellent

Sei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Silvina

Liked: Cleanliness, amenities, property conditions & facilities
Really good
Stayed 1 night in Dec 2025

10/10 Excellent

Abigail

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Abraham

Stayed 2 nights in Dec 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities
Good: Clean room, very nice gym, and amazing location. A good amount of cafe and restaurants within walking distance (max 30 minutes), and it was short drive to everywhere else we wanted to go. Fast wifi as well. The room was also big enough where we had enough space for everything. Down: on our first night, the lights went out for like 1 minutes twice, the staff came to look and said nothing is wrong. Although it didn't happen again, I was a little concerned each day, since one of the times it went out, I was in the shower. And another down side (not so much enough) is just the TV options are pretty limited, I thought it would be a smart TV, but it was just channels, and most of the channerls were sports.
Stayed 4 nights in Dec 2025

6/10 Okay

Maria A.

Liked: Staff & service
Air conditioning was not working in our room. Also the beds were extremely low. Deemed outdated. The higher floor rooms are much more updated.
Stayed 1 night in Jan 2026

10/10 Excellent

Fatime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Clean room- amenities, staff was helpful and welcoming
Stayed 5 nights in Dec 2025

8/10 Good

Sarvesh, Bellevue

Travelled with partner
Liked: Amenities
Bad - bedside night lamps were broken, the house keeping missed a day, when asked for a toilet paper, the house keeping rejected saying there are no more toilet papers. Phones are old and they don’t go through. Good - The reception desk were helpful and cheerful, valet service was great and the canvas cafe service was good as well.
Stayed 5 nights in Dec 2025

10/10 Excellent

Richard

Stayed 2 nights in Dec 2025

4/10 Poor

Eboni

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Our remote was wet and leaking, the tissue box was soaking wet. There was a weird blue thing on the floor. So many odd things and when I called front desk, nobody answered. I went down and there was a front desk girl talking to a valet.
Soaking wet tissue box.
Weird liquid coming from the remote.
Stayed 2 nights in Dec 2025