Best Western Inn & Suites San Diego – Zoo/SeaWorld Area

2.5 star property
Suburban hotel with free breakfast and fitness centre

Photo gallery for Best Western Inn & Suites San Diego – Zoo/SeaWorld Area

Standard Room, 2 Queen Beds, Non Smoking
Free daily full breakfast
Outdoor pool, open 9:00 AM to 10 PM, pool umbrellas, pool loungers
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Parking available
The current price is NZ$212
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
2485 Hotel Circle Place, San Diego, CA, 92108
  • Place, University of San Diego
    ‪17 min walk‬
  • Place, Hotel Circle
    ‪1 min drive‬
  • Place, Marine Corps Recruit Depot
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪7 min drive‬

Room options

Two Double Family Suite with Bunk Bed

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 6

Accessible King Room with Roll in Shower

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 2

Accessible King Room with Tub

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 2

Accessible Two Queen Room with Tub

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 4

Deluxe Two Queen Room

Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 6

Suite, 2 Double Beds, Non Smoking (Living Room)

8.2 out of 10
Very good
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(73 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Living Room)

7.4 out of 10
Good
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(39 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
  • 36 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed

Suite,1 King Bed,Living Room,Non Smoking

Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 3

Suite-1 King 1 Bunk Bed, Non-Smoking, 2 Flat Screen Tvs, Work Desk, Microwave And Refrigerator

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 4

King Room

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 2

Two Double Suite with Sofabed

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 6

Two Queen Room with Sofabed

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 6

King Bed Family Suite with Bunk Bed

Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 4

Two Queen Room

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 4

You may also like

About the area

San Diego

At Best Western Inn & Suites San Diego – Zoo/SeaWorld Area you'll be 1.7 km (1.1 mi) from University of San Diego and 4 km (2.5 mi) from Marine Corps Recruit Depot. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and Access to hot tub. .Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this Mission Valley hotel include Hotel Circle and Sharp Memorial Hospital.

What's nearby

  • University of San Diego - 17 min walk - 1.5 km
  • Hotel Circle - 1 min drive - 1.5 km
  • Marine Corps Recruit Depot - 3 min drive - 4.9 km
  • SeaWorld - 4 min drive - 4.1 km
  • San Diego Zoo - 5 min drive - 6.0 km

Getting around

  • Old Town Transit Center - 2 min drive
  • Morena - Linda Vista Station - 14 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 15 min drive

Restaurants

  • ‪Rose Donuts - ‬14 min walk
  • ‪Hampton’s “On The House” Breakfast - ‬15 min walk
  • ‪The Remy - ‬4 min walk
  • ‪Pita Pit - ‬13 min walk
  • ‪Starbucks - ‬20 min walk

About this property

Best Western Inn & Suites San Diego – Zoo/SeaWorld Area

Suburban hotel with free breakfast and fitness centre
Best Western Inn & Suites San Diego – Zoo/SeaWorld Area offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Best Western Inn & Suites San Diego – Zoo/SeaWorld Area . Limited parking is available for a fee and is offered on a first-come, first-served basis.

This San Diego hotel is smoke free.

  • 199 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
Best Western Inn & Suites San Diego – Zoo/SeaWorld Area offers 199 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 19 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's games
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 19 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10 PM
  • Up to 5 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn SeaWorld
Comfort Inn Zoo
Comfort Inn Zoo SeaWorld
Comfort Inn Zoo SeaWorld Area
Comfort Inn Zoo SeaWorld Area San Diego
Comfort Zoo
Comfort Zoo SeaWorld Area
Comfort Zoo SeaWorld Area San Diego
SeaWorld Area
Zoo Area
Comfort Inn San Diego Zoo SeaWorld Area
Comfort Inn SeaWorld Area
Comfort San Diego Zoo SeaWorld Area
Comfort SeaWorld Area
Comfort Inn San Diego Zoo SeaWorld Area Hotel
Comfort Inn SeaWorld Area Hotel
Comfort Inn Suites San Diego Zoo SeaWorld Area
Comfort Inn Suites Zoo SeaWorld Area

Frequently asked questions

Is parking available at Best Western Inn & Suites San Diego – Zoo/SeaWorld Area ?

Yep, Best Western Inn & Suites San Diego – Zoo/SeaWorld Area has a covered self car park with in/out privileges for USD 19 per night. Onsite parking is limited.

How much does it cost to stay at Best Western Inn & Suites San Diego – Zoo/SeaWorld Area ?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Inn & Suites San Diego – Zoo/SeaWorld Area on 23 Nov 2025 start from NZ$211.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Inn & Suites San Diego – Zoo/SeaWorld Area ?

The closest beach to Best Western Inn & Suites San Diego – Zoo/SeaWorld Area is Mission Beach (6.1 km).

Does Best Western Inn & Suites San Diego – Zoo/SeaWorld Area have a pool?

Best Western Inn & Suites San Diego – Zoo/SeaWorld Area has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 10 PM.

What makes Best Western Inn & Suites San Diego – Zoo/SeaWorld Area a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Best Western Inn & Suites San Diego – Zoo/SeaWorld Area .

Is Best Western Inn & Suites San Diego – Zoo/SeaWorld Area family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western Inn & Suites San Diego – Zoo/SeaWorld Area is a hit with families.

Does Best Western Inn & Suites San Diego – Zoo/SeaWorld Area serve breakfast?

Yeah, our travelers quite like the free full brekkie here! Served daily between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western Inn & Suites San Diego – Zoo/SeaWorld Area ?

No, Best Western Inn & Suites San Diego – Zoo/SeaWorld Area does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Inn & Suites San Diego – Zoo/SeaWorld Area ?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Inn & Suites San Diego – Zoo/SeaWorld Area ?

No, only service animals are allowed.

Best Western Inn & Suites San Diego – Zoo/SeaWorld Area Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1056 out of 2229 reviews
Rating 8 - Good. 530 out of 2229 reviews
Rating 6 - Okay. 313 out of 2229 reviews
Rating 4 - Poor. 179 out of 2229 reviews
Rating 2 - Terrible. 151 out of 2229 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

CHELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Christal

Travelled with family
Liked: Staff & service
This property is OK. Not fancy and not horrible. It was just fine for our family vacation. The bunk beds in the suite for the kids was nice. It had two TV, a mini fridge, and microwave. The pool and hot tub were nice after a full day of fun. The location is very close to seaworld, mission beach, and the zoo. The breakfast is free but not the best. The options do change and there is variety. The hot breakfast is not the best but there is yogurt, cereal, and oatmeal. If you are looking for a great location with okay amenities this is your place.
Stayed 6 nights in Aug 2025

2/10 Terrible

Hermela

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
I asked to get a blanket and a pillow the first night we got there and it took 24 hours to receive it. I had to call 3 different times to get it. We were on the second floor and the person up stairs kept jumping/stomping starting 6am for the 3 nights we stayed there. On that if that, we were awoken by a man washing the swimming pool area with a pressure water at 7:30-8am it was so loud we had to wake up early and leave.
Stayed 3 nights in Aug 2025

8/10 Good

Jhonatan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

4/10 Poor

Xin, Monrovia

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not recommended, the hotel only provide extremely expensive parking , which doesn’t make any sense any all!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Andrii, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2025

4/10 Poor

Yadir

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was nice to be close to the zoo. The hotel staff at the front desk did not seem helpful at all. Microwave came with the room and it did not have a turntable that functioned. Almost item on fire when using it. Brought it up to the hotel staff and they just brushed it off.
Stayed 2 nights in Aug 2025

8/10 Good

America

Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

AnnMarie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond great. Super helpful and kind. The breakfast was so awesome and they had a gluten free option. I’d would 100% stay there again.
Stayed 4 nights in Aug 2025

2/10 Terrible

Matthew

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Start with the one good part. The free breakfast. 6:30-10 am I believe. Eggs, sausage, cereals, pancakes or waffles, breakfast potatoes, etc. solid breakfast. Now the bad. Fourth floor smelled like mildew the entire stay. When we got there they were airing out several rooms with giant fans and it just smelled the entire week we were there. You also have to pay $40/ day to park here, and they fail to mention that in the reservation process. Unreal that the week cost an extra $280. People were also living in their cars on the street right out front of the hotel. So parking on the street felt very unsafe.
Stayed 6 nights in Jul 2025

10/10 Excellent

Brenda, Chicago

Stayed 2 nights in Aug 2025

10/10 Excellent

Griselda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Our kids loved the pool. I just did not like the fee to park in the hotel property. We did find street parking to avoid the fee but we went on a weekday.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Stayed 4 nights in Jul 2025

8/10 Good

John, Las Cruces

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I want to give this 5 stars, and would have if I hadn’t had multiple bad experiences with the front desk staff. The room was clean and well maintained, with housekeeping services every day, which you almost never get anywhere. Nice pool, the parking lot is safe, although a little pricey ($22 a day). All in all a wonderful trip, with a convenient, comfortable room. The front desk staff started off rough ( the person checking me in was evidently covering someone else’s break who was late (she arrived in the middle of checking in) and the person was taking her anger out on the person before me and myself. I made a mistake, and thought I had booked until the 7th. The front desk called at 11am, and the first words were “we charge late checkout fees, you already owe me $45.” I apologized, said I was heading down to figure out what happened, and they started with how much I owed before I could get a word out. I wanted to pay for the next day, but because I used an “outside booking agent (Expedia) I would have to pay $205, not the $139 I was paying. So, I got charged $75 dollars for leaving two hours late. Really soured the great feeling I had for the facility, although I admit check out was partially my fault. So, long story made short, great room, great location, great and friendly housekeeping staff. Just brace yourself for the folks behind the desk.
Stayed 5 nights in Aug 2025

8/10 Good

Edwin V. Salazar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tatiana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bonito la location esta muy cerca de la playa y de sea world y hay opciones para comer solo q se paga parking y si llegas tarde al hotel te cuesta encontrar parking pero por todo los demas todo muy bien
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Leesa

Stayed 4 nights in Jul 2025

10/10 Excellent

David

Stayed 5 nights in Jul 2025

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fast check in/out process. The pool and hot tub hours were perfect for late swimming and relaxing. I didn’t like the lack of equipment at the gym. Breakfast was good.
Stayed 1 night in Jul 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was great! The only complaint I have is the pool, the p
Stayed 2 nights in Aug 2025

8/10 Good

maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good point price excelente
Stayed 2 nights in Aug 2025

2/10 Terrible

Fan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a terrible experience. We arrived at the hotel only to be told that all rooms were sold out—there was no room for us! We had reserved two rooms and paid in full, yet there was nothing available. We were traveling with seniors and a young child, and suddenly had nowhere to stay despite having made a proper reservation and payment. There was no explanation, no apology. The staff just kept repeating, 'All rooms are sold out.' They could not—or refused to—offer any assistance. Absolutely terrible! I would strongly advise against booking this hotel. I've never heard of any hotel canceling a paid reservation without notifying the guest, and no one should ever experience that.
Stayed 2 nights in Aug 2025