Kona Kai San Diego

4.0 star property
On private beach with 2 outdoor pools, near Shelter Island

Photo gallery for Kona Kai San Diego

2 outdoor pools, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Outdoor wedding area
View from property
Water view
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Breakfast available
  • Spa
The current price is NZ$509
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
1551 Shelter Island Drive, San Diego, CA, 92106
  • Shelter Island
    ‪1 min walk‬
  • SeaWorld
    ‪10 min drive‬
  • USS Midway Museum
    ‪11 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪7 min drive‬

Room options

Waterview One Bedroom Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Mobility/Hearing Accessible King

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
  • Resort view
  • Sleeps 2
  • 1 King Bed

Kona Kai One Bedroom Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
  • 1 bedroom
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Two Queen

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Fire Pit Junior Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Bayview Two Queen

8.4 out of 10
Very good
(10 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Waterfront Fireplace Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Marina View King

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Marina View Two Queen

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Deluxe King

8.4 out of 10
Very good
(21 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Bayview King

7.2 out of 10
Good
(10 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Marina View Junior Suite Two Queen

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Bayview Junior Suite Two Queen

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 39 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Bayview Junior Suite King

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Marina View Junior Suite King

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Deluxe Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the area

San Diego

At Kona Kai San Diego, you'll be 7.3 km (4.5 mi) from Old Town San Diego State Park and 9.2 km (5.7 mi) from Cabrillo National Monument. Highlights at this beachfront hotel include 2 outdoor swimming pools, 2 poolside bars and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the hot tub. The restaurant, Vessel Restaurant and Bar, serves local cuisine and is open for breakfast, brunch and dinner. Paloma Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site marina and gym. 56000 square feet (5203 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a hot tub and a steam room. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 11:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Point Loma hotel include USS Midway Museum and Seaport Village.

What's nearby

  • Shelter Island - 1 min walk - 0.0 km
  • SeaWorld - 10 min drive - 7.9 km
  • USS Midway Museum - 11 min drive - 10.1 km
  • Seaport Village - 11 min drive - 10.5 km
  • San Diego Zoo - 13 min drive - 12.7 km

Getting around

  • County Center - Little Italy Station - 10 min drive
  • Old Town Transit Center - 16 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 15 min drive

Restaurants

  • ‪Bali Hai Restaurant - ‬18 min walk
  • ‪Mitch's Seafood - ‬4 min drive
  • ‪Point Loma Seafoods - ‬4 min drive
  • ‪Portside Coffee and Gelato - ‬3 min drive
  • ‪Jack in the Box - ‬4 min drive

About this property

Kona Kai San Diego

On private beach with 2 outdoor pools, near Shelter Island
Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Kona Kai San Diego, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This eco-certified hotel also offers a hot tub, a steam room and a fitness centre. Parking is available for a fee.

This 4-star San Diego hotel is smoke free.

  • 170 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 bars or lounges
  • 56000 sq ft of conference space
  • 5203 sq. m of conference space
  • Built in 1959
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Kona Kai San Diego offers 170 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 11:00 AM to 1:00 PM on weekends; USD 33 to 100 per person
  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Paloma Bar
  • Tiki Bar
  • Vessel Restaurant and Bar

Things to do

  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Boat tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Sailing
  • Steam room

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (56,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 8 buildings
  • Ballroom
  • Built in 1959
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 113 per accommodation, per stay (maximum USD 170 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 65 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 110.00 per night
  • Resort fee: USD 60 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 33.00 to 100 per person
  • Self-parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 113 per accommodation, per stay (maximum USD170 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kona Kai Resort & Marina San Diego
Kona Kai Hotel San Diego
Kona Kai Resort Spa San Diego
Kona Kai Resort Spa
Kona Kai Spa San Diego
Kona Kai Spa
Kona Kai Resort San Diego

Frequently asked questions

What is the cancellation policy at Kona Kai San Diego?

Kona Kai San Diego offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kona Kai San Diego?

As of 21 Aug 2025, prices found for a 1-night stay for 2 adults at Kona Kai San Diego on 24 Aug 2025 start from NZ$407.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kona Kai San Diego?

Yep, Kona Kai San Diego has a self car park with in/out privileges for USD 46 per night.

Are there any beaches close to Kona Kai San Diego?

The closest beach to Kona Kai San Diego is Mission Beach (7.1 km).

Is there a spa on site at Kona Kai San Diego?

Yep, there is an onsite spa at Kona Kai San Diego. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Kona Kai San Diego have a pool?

Kona Kai San Diego has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Kona Kai San Diego?

Kona Kai San Diego features a private beach, 2 poolside bars and 2 outdoor pools.

What makes Kona Kai San Diego a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Kona Kai San Diego.

Is Kona Kai San Diego family-friendly?

You bet! With amenities such as children's meals, 2 outdoor pools and a private beach, it's no surprise that Kona Kai San Diego is a hit with families.

Does Kona Kai San Diego serve breakfast?

You bet, buffet breakfast is offered on weekdays between 7:00 AM and 11:00 AM and on weekends between 11:00 AM and 1:00 PM.

Is there a free airport shuttle available at Kona Kai San Diego?

No, Kona Kai San Diego does not offer an airport shuttle service.

Is there a bar or restaurant at Kona Kai San Diego?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves local cuisine.

What time are check-in & check-out at Kona Kai San Diego?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kona Kai San Diego?

Dogs are welcome at Kona Kai San Diego, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 29 kg per pet.

Kona Kai San Diego Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 533 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time. The rooms were super clean. All of our needs and desires were met.
Stayed 3 nights in May 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Love the property & the staff was very Accommodating. I did have to change out of a room on the first floor. As soon as you opened the door it smelled like mold. The staff was very helpful & got me a nice clean room on the second floor.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible stay at Kona Kai Resort, and a huge part of what made it so special was the gorgeous location and exceptional service from Manager Joseph. From the moment I arrived, Joseph was incredibly welcoming, attentive, and went out of his way to ensure our stay was perfect. The resort itself is beautiful, with stunning views and top-notch amenities. Food was amazing and everything was priced extremely fair. The room was comfortable, and everything from the pool to the dining options exceeded my expectations. My son is disabled and being able to easily walk into a nice room with no complications made it really stress free to travel. Thanks to Joseph and the entire team for making my visit so memorable I’ll definitely be back!
Stayed 2 nights in May 2025

8/10 Good

Jonna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

For work trip. They had construction in the main building and could not get my regular room. They had to shut off electrical one night
Stayed 3 nights in May 2025

10/10 Excellent

Joseph Roman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kona Kai is a beautiful resort. My family had a great time there. Definitely want to stay there again!
Stayed 2 nights in Apr 2025

8/10 Good

Heather Rae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Kona Kai and really appreciated the great workout facility. Rooms could use some upgrade and repair, but overall were comfortable. One negative...the prices at the restaurant were extremely high and the food was just mediocre. Worst of all, they tack an automatic 18% gratuity on your meal which they do not point out. We ended up tipping 20% on top of that before realizing they already charged us the tip. Check your bill before tipping!!
Stayed 3 nights in Apr 2025

6/10 Okay

Ramon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They need to improve a bit in customer service.
Stayed 2 nights in Apr 2025

4/10 Poor

sahithi

Disliked: Cleanliness, property conditions & facilities
Unfriendly staff and not well maintained for the price
Stayed 2 nights in May 2025

10/10 Excellent

Trevor English

Travelled with partner
Liked: Amenities
Property very well kept/staff friendly
Stayed 3 nights in Apr 2025

6/10 Okay

Brian

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property!
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere was amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

Nasra

Liked: Cleanliness, property conditions & facilities
The room service cleaning staff was amazing
Stayed 6 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
The pros: nice location, beautiful scenery and property, comfortable bed, nice atmosphere. The cons: Maybe it's just a difference of opinion when it comes to customer service, but if someone is waiting in line to pre-register at the front desk, and it's near the check-out time for existing guests, I think it's a bad look to 1. call the pre-registering guest up to the counter, 2. have them stand aside while you give priority to multiple departing guests. Fortunately, another front desk worker arrived--but as the line of departing guests started to arrive, it did make me wonder if I would be put aside again. Not a great first impression, frankly. It would have been better customer service if they'd taken the pre-registration (which probably took less than two minutes?) and given the departing guests a slight grace period (since they were already waiting in line at the time regardless). If they'd done that, everyone would be happy and I wouldn't be thinking about this days later. The only other major issue we encountered is that the private beach, which is heavily marketed as the "only private beach in San Diego," was booked for a private event on the one full day we had, 4/19. This was never mentioned to us at any point--we had to figure this out when we tried to access the beach in the morning and evening on the Saturday, which did put a damper on our plans. Overall, it was a nice hotel, but pricey for the availability of the amenities we stayed there to experience.
Stayed 2 nights in Apr 2025

6/10 Okay

Laurie

Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly, redwood city

Stayed 2 nights in Mar 2025

10/10 Excellent

Charles David

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything especially the Vessel restaurant. Only negative was the spa, massage was way below average.
Stayed 5 nights in Apr 2025

6/10 Okay

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Desstinney

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2025

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Maggie, Murrieta

Stayed 1 night in Apr 2025

10/10 Excellent

Caesar

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was super relaxing
Stayed 2 nights in Apr 2025

4/10 Poor

Michelle

Stayed 2 nights in Apr 2025