Kona Kai San Diego

4.0 star property
On private beach with 2 outdoor pools, near Shelter Island

Photo gallery for Kona Kai San Diego

2 outdoor pools, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Water view
Lobby sitting area
Kona Kai One Bedroom Suite | Living area
Deluxe Junior Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
The current price is NZ$606
includes taxes & fees
7 July - 8 July

Explore the area

Map
1551 Shelter Island Drive, San Diego, CA, 92106
  • Shelter Island
    ‪1 min walk‬
  • SeaWorld
    ‪10 min drive‬
  • USS Midway Museum
    ‪11 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪7 min drive‬

Room options

Waterview One Bedroom Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Mobility/Hearing Accessible King

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
  • Resort view
  • Sleeps 2
  • 1 King Bed

Kona Kai One Bedroom Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Two Queen

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Fire Pit Junior Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Bayview Two Queen

8.4 out of 10
Very good
(10 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Waterfront Fireplace Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Marina View King

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Marina View Two Queen

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Deluxe King

8.4 out of 10
Very good
(20 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Bayview King

7.2 out of 10
Good
(10 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Marina View Junior Suite Two Queen

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Bayview Junior Suite Two Queen

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 39 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Bayview Junior Suite King

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Marina View Junior Suite King

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Deluxe Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the area

San Diego

At Kona Kai San Diego, you'll be 7.3 km (4.5 mi) from Old Town San Diego State Park and 9.2 km (5.7 mi) from Cabrillo National Monument. Highlights at this beachfront hotel include 2 outdoor swimming pools, 2 poolside bars and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the hot tub. The restaurant, Vessel Restaurant and Bar, serves local cuisine and is open for breakfast, brunch and dinner. Paloma Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site marina and gym. 56000 square feet (5203 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a hot tub and a steam room. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 11:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Point Loma hotel include USS Midway Museum and Seaport Village.

What's nearby

  • Shelter Island - 1 min walk - 0.0 km
  • SeaWorld - 10 min drive - 7.9 km
  • USS Midway Museum - 11 min drive - 10.1 km
  • Seaport Village - 11 min drive - 10.5 km
  • San Diego Zoo - 13 min drive - 12.7 km

Getting around

  • County Center - Little Italy Station - 10 min drive
  • Old Town Transit Center - 16 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 15 min drive

Restaurants

  • ‪Point Loma Dining - Nicholson Commons - ‬7 min drive
  • ‪Point Loma Seafoods - ‬4 min drive
  • ‪Bali Hai Restaurant - ‬18 min walk
  • ‪Better Buzz Coffee Point Loma - ‬5 min drive
  • ‪Mitch's Seafood - ‬4 min drive

About this property

Kona Kai San Diego

On private beach with 2 outdoor pools, near Shelter Island
Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Kona Kai San Diego, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This eco-certified hotel also offers a hot tub, a steam room and a fitness centre. Parking is available for a fee.

This 4-star San Diego hotel is smoke free.

  • 170 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 bars or lounges
  • 56000 sq ft of conference space
  • 5203 sq. m of conference space
  • Built in 1959
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Kona Kai San Diego offers 170 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 11:00 AM to 1:00 PM on weekends; USD 33 to 100 per person
  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Paloma Bar
  • Tiki Bar
  • Vessel Restaurant and Bar

Things to do

  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Boat tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Sailing
  • Steam room

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (56,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 8 buildings
  • Ballroom
  • Built in 1959
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 113 per accommodation, per stay (maximum USD 170 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 65 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 110.00 per night
  • Resort fee: USD 60 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 33.00 to 100 per person
  • Self-parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 113 per accommodation, per stay (maximum USD170 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kona Kai Resort & Marina San Diego
Kona Kai Hotel San Diego
Kona Kai Resort Spa San Diego
Kona Kai Resort Spa
Kona Kai Spa San Diego
Kona Kai Spa
Kona Kai Resort San Diego

Frequently asked questions

What is the cancellation policy at Kona Kai San Diego?

Kona Kai San Diego offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kona Kai San Diego?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Kona Kai San Diego on 7 Jul 2025 start from NZ$507.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kona Kai San Diego?

Yep, Kona Kai San Diego has a self car park with in/out privileges for USD 46 per night.

Are there any beaches close to Kona Kai San Diego?

The closest beach to Kona Kai San Diego is Mission Beach (7.1 km).

Is there a spa on site at Kona Kai San Diego?

Yep, there is an onsite spa at Kona Kai San Diego. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Kona Kai San Diego have a pool?

Kona Kai San Diego has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Kona Kai San Diego?

Kona Kai San Diego features a private beach, 2 poolside bars and 2 outdoor pools.

What makes Kona Kai San Diego a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Kona Kai San Diego.

Is Kona Kai San Diego family-friendly?

You bet! With amenities such as children's meals, 2 outdoor pools and a private beach, it's no surprise that Kona Kai San Diego is a hit with families.

Does Kona Kai San Diego serve breakfast?

You bet, buffet breakfast is offered on weekdays between 7:00 AM and 11:00 AM and on weekends between 11:00 AM and 1:00 PM.

Is there a free airport shuttle available at Kona Kai San Diego?

No, Kona Kai San Diego does not offer an airport shuttle service.

Is there a bar or restaurant at Kona Kai San Diego?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves local cuisine.

What time are check-in & check-out at Kona Kai San Diego?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kona Kai San Diego?

Dogs are welcome at Kona Kai San Diego, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 29 kg per pet.

Kona Kai San Diego Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Nayely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Bigg

Stayed 1 night in Mar 2025

2/10 Terrible

Nathaniel

Travelled with partner
Disliked: Cleanliness, staff & service
We spent 500 for a regular room and 50 for use of property amenities. No shuttle service. Hot tubs didn’t work. Rental website didn’t work for water sports ran through the resort. Pool had seagulls landing in the pool area eating peoples food that was left behind after they left. $16 liquor shots. Waste of money in my opinion. I am usually not a complainer but I couldn’t let this slide
Stayed 1 night in Mar 2025

10/10 Excellent

VAROOJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff
Stayed 1 night in Mar 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Indriawati

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved it.
Stayed 3 nights in Mar 2025

6/10 Okay

Brianna

Travelled with partner
Liked: Cleanliness, staff & service
I have stayed at Kona Kai 3 times. All have been pleasant. The property is always clean. However, the most recent of my stays the swimming pool and jacuzzi were dirty. The jacuzzi jets stopped working. The key card I was given did not work to open my door.
Stayed 1 night in Mar 2025

6/10 Okay

Corinthian Lynn

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall for the price we paid to stay it could’ve been better. Everything cost even the morning coffee parking lunch buffet was $100 for two people breakfast buffet was $75 for two people. All in all food was really good but it’s cheaper to eat off grounds.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back
Stayed 3 nights in Mar 2025

2/10 Terrible

Yasser

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

MARK

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

6/10 Okay

Jose

Travelled with partner
Disliked: Cleanliness, staff & service
Our room was dirty. Bedding was full of hairs and dusty. Floors dirty. They changed us rooms and was on lower floor with no view.
Stayed 2 nights in Mar 2025

8/10 Good

Peter J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There were so many extra fees - $46 resort fee, $46 parking fee, city fee, state fee, occupancy tax, etc. $7 for in room water bottles that we got charged for but didn't drink. So it ended up costing much more than the original booking. Beds were comfortable, view great, restaurant great. No microwave which was a bummer.
Stayed 4 nights in Mar 2025

2/10 Terrible

Jessika

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty room. Not worth it

The room setup was cool but the bathroom had lots of hairs in the tub. A wash cloth has some type of red (looked like blood) satin on it. Also I was charged $197.88 for fees when I was told it would be $48.00.
Stayed 1 night in Mar 2025

10/10 Excellent

Diana, Huntington

Travelled with partner
Great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kona Vibes

Kona Kai made sure my request was provided with the same exact room I wanted. Amazing location, service is exceptional and the rooms are updated and clean!
Stayed 3 nights in Mar 2025

8/10 Good

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel! We were unfortunately right next to the building door, and would hear it slam every time it would open and slam shut. Was hard to fall asleep, and not wake up early due to this.
Stayed 5 nights in Mar 2025

6/10 Okay

Jim

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrea

Stayed 2 nights in Jan 2025

8/10 Good

Diane

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

Resort lovely, room was not, overpriced

The good- the resort itself was very nice. Two pool areas with hot tuba, one is adult-only. Food in the restaurant was good, the service was excellent. View of the boats coming and going in fantastic! The little faux beach is cute, but not practical. The bad- I traveled alone (female) and they assigned me a room that opened to outside instead of an indoor hallway. They gave me an accessible room without asking.There was no hair dryer and the TV didn't work, only stayed on the advertisement. The front desk didn't tell me the thermostat isn't operational, so it took me a bit to figure out there was a window heater/cooler. The baseboards in my room were filthy! The adults only hot tub is really way too small. There was no notice that the bar in the adults only area is closed until summer, we were counting on that bar. They charge $5 for a cup of coffee in the front lobby!!!🙄 Also, when they lock the pool area for the night it's difficult to get to the rooms in the other buildings without walking around the front of the hotel. The directions they gave me at the front desk, the door was out of order due to construction. I had to duck under a rope to use the stairs in the back pretty ridiculous. And no sound proofing! I could hear above and next door. I will say I met up with friends who had nicer rooms, hair dryers and their tvs worked. Overall the resort is lovely, but I feel pretty ripped off paying $300 for my room plus $46 for parking (in an open lot with no security).
Stayed 1 night in Mar 2025

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the resort, I just wish there was an elevator. It was a girls trip and we had to carry our bags/luggage’s in multiple trips from the stairs. But overall, the stay was very peaceful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mahvash

Liked: Cleanliness
Stayed 3 nights in Feb 2025

2/10 Terrible

Maisa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was something broken in the restroom and we couldn’t sleep the whole night from the noise
Stayed 1 night in Feb 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views!
Stayed 4 nights in Feb 2025