Hotel Zetta San Francisco

Property class: 4

Photo gallery for Hotel Zetta San Francisco

2 bars/lounges, lobby lounge
Reception
Lobby sitting area
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$355
includes taxes & fees
1 May - 2 May

Explore the area

View map
55 5th St, San Francisco, CA, 94103
  • Place, Moscone Convention Center
    ‪6 min walk‬
  • Place, Union Square
    ‪8 min walk‬
  • Place, San Francisco Museum of Modern Art
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬

Room options

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Well and Away)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (Zetta)

  • 74 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Francisco

Hotel Zetta San Francisco puts you in the heart of San Francisco, within just a 10-minute stroll of popular attractions like San Francisco Museum of Modern Art and Union Square. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a conference centre. .S and R Lounge serves American cuisine and is open for dinner. Added amenities include free Wi-Fi in public areas and a gym. On weekday mornings to-go breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 4-property class Downtown San Francisco hotel include Moscone Convention Center and Oracle Park.

What's nearby

  • Westfield San Francisco Centre - 1 min walk - 0.1 km
  • Moscone Convention Center - 6 min walk - 0.6 km
  • Warfield Theatre - 6 min walk - 0.6 km
  • Union Square - 8 min walk - 0.7 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km

Getting around

  • Market St & 5th St Stop - 2 min walk
  • San Francisco Station - 18 min walk
  • San Francisco International Airport (SFO) - 25 min drive

Restaurants

  • ‪Carl's Jr. - ‬3 min walk
  • ‪The Melt - ‬4 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪The Beer Hall - ‬4 min walk
  • ‪The Cavalier - ‬1 min walk

About this property

Hotel Zetta San Francisco

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness centre, an arcade/games room, and multilingual staff are also featured at the business-friendly Hotel Zetta San Francisco. For a fee, parking is available.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2012
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Lift
  • No smoking on site
  • Water dispenser
Hotel Zetta San Francisco offers 116 accommodations with laptop-compatible safes and complimentary bathrobes. Pillowtop beds feature down duvets and premium bedding. 46-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Weekday breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Frequently asked questions

What is the cancellation policy at Hotel Zetta San Francisco?

Hotel Zetta San Francisco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Zetta San Francisco?

As of 14 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Zetta San Francisco on 1 May 2026 start from NZ$355, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Zetta San Francisco?

Yep, Hotel Zetta San Francisco has valet parking with in/out privileges for USD 65 per night.

Are there any beaches close to Hotel Zetta San Francisco?

The closest beach to Hotel Zetta San Francisco is Ocean Beach (9.4 km).

What makes Hotel Zetta San Francisco a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Zetta San Francisco.

Is Hotel Zetta San Francisco family-friendly?

You bet! With amenities such as an arcade, as well as free infant beds in the guestrooms, it's no surprise that Hotel Zetta San Francisco is a hit with families.

Does Hotel Zetta San Francisco serve breakfast?

Sure does, to-go breakfast is served on weekdays from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Zetta San Francisco?

No, Hotel Zetta San Francisco does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Zetta San Francisco?

Yep, you can grab a meal at Hotel Zetta San Francisco's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hotel Zetta San Francisco?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Zetta San Francisco?

Cats and dogs are welcome at Hotel Zetta San Francisco, with food and water bowls on offer.

Hotel Zetta San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2026

10/10 Excellent

ABHIJIT

Stayed 1 night in Jan 2026

10/10 Excellent

Kay

Cool stay
Stayed 3 nights in Dec 2025

8/10 Good

Lalo

Great room
Stayed 1 night in Dec 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
Room was very clean, staff was nice, and bed was comfortable. The bathroom was also very nice and new.
Stayed 1 night in Dec 2025

4/10 Poor

Rosemary Sara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The resort fee feels a complete rip off, the game room which is featured prominently as a gig deal has an old pool table that is not flat so the balls roll down the table and that is it, the gym has almost no equipment and is dirty, "free" reception area coffee and tea were made a big deal about but the quality is terrible, no coffee or tea facilities in the room, no online or netflix availability and the TV offered screen swap.sharing so we could watch our netflix online but it did not work and staff said that they received this complaint all the time. really a lot of sale pitch for a very poor experience and the amenities are almost non existent for the "resort" fee, very disappointing
Stayed 5 nights in Dec 2025

6/10 Okay

Daryatna

Stayed 4 nights in Dec 2025

10/10 Excellent

Jeffry

Stayed 3 nights in Sep 2025

10/10 Excellent

Bryant

Stayed 1 night in Dec 2025

4/10 Poor

Lauren

Stayed 1 night in Dec 2025

6/10 Okay

Napasorn

Travelled with partner
Liked: Cleanliness
This is my second visit to this hotel. Two years ago, when I visited here, it made such an impression on me that I came back again. So, for this time since I checked in at the lady's reception. She let me grab my luggage from the front mirror room by myself ( I left in the morning and came back at 3 p.m.for check-in). She opened the door for us and let me grab it. I feel that normally your service is more welcoming than this time. The room inside is old some cabinet is broken, the pillow is uncomfortable for sleep, and the important thing is that when I turn on the A/C or heat the air comes with a food smell all the room. Finally, I check out in the morning. The other lady's reception is so nice and a welcome service to us. We appreciate.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carson

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Great staff - friendly and helpful. Beautiful room. And very very quiet. Plus, snacks and cocoa in the lobby. This will be my hotel for my next visits.
Stayed 3 nights in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Staff wonderful hotel very convenient for Powell Street station
Stayed 10 nights in Nov 2025

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was very lovely. It’s SF so you are right downtown. However, the games and some of the lobby furniture condition was subpar. No sand in the shuffleboard and the soccer balls for the soccer plinko we’re all deflated. Half of the furniture in the lobby was in poor condition, including the upstairs lounging area.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
M
Stayed 4 nights in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Good size room and nice showroom products. There was no coffee machine in the room so I asked reception and they provided one, however, the cups were not cleaned the next day nor the pods replaced. By the bar, they have pool table and games, which is a nice touch. They do not really provide breakfast in the hotel, but they do have free coffee and you can buy some pastries at the bar in the morning. It is conveniently located near the Powell Barts station.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel with large rooms. Staff was very nice and amenities were great. They kept the free coffee hidden and poorly labeled though. Not sure if I was drinking decaf or regular coffee.
Stayed 3 nights in Nov 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2025

10/10 Excellent

Aliyah

Stayed 1 night in Nov 2025

4/10 Poor

Marianne

Stayed 3 nights in Oct 2025

10/10 Excellent

Edmond

Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

8/10 Good

Sarah R

Stayed 3 nights in Nov 2025

8/10 Good

Brian

Stayed 1 night in Nov 2025