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4.5 out of 5

"Great service, excellent location, nice room with comfortable beds and a good bathroom. " More

By a verified traveller on Fri 02 Nov 2018

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Hotel Description

Hotel Zetta San Francisco puts you in the heart of San Francisco, within just a 10-minute stroll of popular attractions like Union Square and San Francisco Museum of Modern Art. Highlights at this hotel include 2 bars/lounges, a restaurant, and a 24-hour gym.

S and R Lounge serves American cuisine and is open for dinner. 3 meeting rooms, a conference center, and a 24-hour business center are among the business amenities offered. Added amenities include free WiFi in public areas and free use of bicycles. On weekday mornings to-go breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this Downtown San Francisco hotel include Moscone Convention Center and Palace Hotel.

Premium Room, 1 King Bed, Accessible (Mobility, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
NZ$205* Per night/room 26 May - 27 May

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Mobility, Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Zetta San Francisco ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Zetta San Francisco

Everyone (2)
5 out of 5
Great service, excellent location, nice room with comfortable beds and a good bathroom.

Posted by on 2 Nov. 2018

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Comment from Hotel Management

3 Nov. 2018 by Mark Beevor

Good morning, Thank you so much for staying with us and for giving us five out of five! I am so pleased you enjoyed your stay and were comfortable in your room. Above all thank you for highlighting the staff. They take great pride in what they do and so it wonderful to see the impact they had on your stay. Thank you again for staying with us and I hope to welcome you back again soon. Sincerely, Mark Beevor General Manager

4 out of 5

Short city break

Pros: Cool lobby
Convenient location for shopping. Fantastic, vibrant restaurant. Staff were very helpful to ensure I met my early flight.

Posted by , from Canberra, Australia on 17 Aug. 2016

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Comment from Hotel Management

22 Aug. 2016 by Sean Front Desk Manager

Marg, Thank you for the excellent review! I'm thrilled our colleagues were able to ensure your departure was smooth! We look forward to welcoming you back! Best,

About the Hotel Zetta San Francisco, a Viceroy Urban Retreat

Location 55 5th St, San Francisco, CA 94103

Property Features

Hotel Zetta San Francisco offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. An arcade/game room, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Zetta San Francisco. Parking is available for a fee. This San Francisco hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Built in 2012
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: San Francisco Station (1.6 km / 1 mi)
  • Metro station: Market St & 5th St Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Zetta San Francisco offers 116 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 46-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This San Francisco hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining
  • HD television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM and 10:30 AM.

S and R Lounge - This lobby lounge specializes in American cuisine and serves dinner and light fare. Happy hour is offered.

The Cavalier - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is not cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property is not currently implementing any guest safety measures
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.90 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10–30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Zetta
  • Hotel Zetta San Francisco
  • San Francisco Hotel Zetta
  • San Francisco Zetta
  • San Francisco Zetta Hotel
  • Zetta Hotel
  • Zetta Hotel San Francisco
  • Zetta San Francisco
  • Hotel Milano San Francisco
  • Milano Hotel San Francisco

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.