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The West House Boutique Hotel

3.0 star property
Hotel with free parking, 6-minute walk to San Ignacio Market

Photo gallery for The West House Boutique Hotel

Deluxe Suite, 1 King Bed
Terrace/patio
Front of property
Deluxe Suite, 1 King Bed
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View map
38 West St, San Ignacio, Cayo District
  • Place, San Ignacio Market
    ‪3 min walk‬
  • Place, San Ignacio & Santa Elena House of Culture
    ‪5 min walk‬
  • Place, Cahal Pech Mayan Ruins
    ‪3 min drive‬
  • Airport, San Ignacio (CYD-Town Airstrip)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually decorated
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
Private bathroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Furnished balcony
Individually decorated
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Individually decorated
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

Highlights

Furnished balcony
Separate sitting area
Individually decorated
Air conditioning
Kitchenette
Dining table
Smart TV
Sofa bed - double
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

About the area

San Ignacio

The West House Boutique Hotel places you in the centre of San Ignacio, within just a 10-minute stroll of San Ignacio Market and within 30 minutes of Cahal Pech Mayan Ruins. Highlights at this hotel include in-room free WiFi and Smart TVs. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of free self parking. .With a stay at this 3-property class San Ignacio hotel, you'll be 12 km (7.5 mi) from Xunantunich Mayan Ruins and 39.8 km (24.7 mi) from Actun Tunichil Muknal Archaeological Reserve.

What's nearby

  • San Ignacio Market - 3 min walk - 0.3 km
  • San Ignacio & Santa Elena House of Culture - 5 min walk - 0.4 km
  • Ajaw Chocolate & Crafts - 8 min walk - 0.7 km
  • Green Iguana Conservation Project - 10 min walk - 0.8 km
  • Cahal Pech Mayan Ruins - 3 min drive - 1.5 km

Getting around

  • San Ignacio (CYD-Town Airstrip) - 15 min drive

Restaurants

  • ‪Ko-Ox Han-Nah - ‬7 min walk
  • ‪The Guava Limb Café - ‬4 min walk
  • ‪Hode's - ‬7 min walk
  • ‪Marie Sharp's Tasting Room - ‬7 min walk
  • ‪Pop's Restauraunt - ‬5 min walk

About this property

The West House Boutique Hotel

Hotel with free parking, 6-minute walk to San Ignacio Market
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and local meal delivery service are also featured at The West House Boutique Hotel. Self parking is free.

This 3-star San Ignacio hotel is smoke free.

  • 9 guestrooms or units
  • Front desk (limited hours)
  • Staff members are multilingual
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The West House Boutique Hotel offers 9 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This San Ignacio hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 60 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover and cash.

Property is also known as

The West House Hotel Ignacio
The West House Boutique Hotel Hotel
The West House Boutique Hotel San Ignacio
The West House Boutique Hotel Hotel San Ignacio

Frequently asked questions

What is the cancellation policy at The West House Boutique Hotel?

The West House Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The West House Boutique Hotel?

Yep, The West House Boutique Hotel has a free self car park.

What makes The West House Boutique Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The West House Boutique Hotel.

Is there a free airport shuttle available at The West House Boutique Hotel?

No, The West House Boutique Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The West House Boutique Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The West House Boutique Hotel?

No, only service animals are allowed.

The West House Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 44 reviews
Rating 8 - Good. 5 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nikki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and welcome! Clean room. Gave us an upgrade. Loved the welcome drink and restaurant recommendations!
Stayed 1 night in Sep 2025

10/10 Excellent

Nhelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! The staff, in particular, Carroll, was great! Very friendly and helpful!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely perfect. Room was so clean and spacious. Bathroom was nice with great shower pressure and good soap. AC was on point. There is free filtered water and staff is super friendly and helpful. I love that you can unlock the door with just a passcode.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently located hotel, within east walking distance of town, bars & restaurants. Room was clean, spacious and comfortable. Great find
Stayed 4 nights in Aug 2025

8/10 Good

Marybeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay.
Stayed 1 night in Aug 2025

10/10 Excellent

chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Andrea, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
this was a wonderful place to stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

mariam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in San Ignacio

Very nice stay. Close to many things in town but we had a rental car for farther away tourist spots. Friendly and helpful check in process. Welcome drinks, clean room and seemed very safe. One of the best things is they had a water filter station in the hallway. Was so nice to refill water bottles and not have to buy water every day. Nice large rainfall shower. Nice size tv in the room that you could put your Netflix or Prime accounts in. It’s not a resort with a pool but we throughly enjoyed it. There is no elevator which was fine for us. There was a refrigerator in the room. You did have to turn it on if you were going to use it. Very eco friendly. Would stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Fernando, San Pedro Sula

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

MICHAEL, FORT COLLINS

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The perfect place to stay in San Ignacio! You can easily walk to the main streets of town, and it's only a short drive to places like Cahal Pech and Xunantunich. The staff was wonderful, and our room was a crisp, air-conditioned oasis after being out in the sunshine! Our room had a balcony, but there's also a nice shaded sitting area by the bar. Although we felt pretty safe anyways, they do have security after 8pm, which made us feel even better. Overall I would highly recommend this hotel, and I would definitely stay here again if I revisit San Ignacio.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Room was great. Very clean. Hotel staff was really helpful with restaurant recommendations and doing what they could for a late check out. Multiple restaurants within walking distance. Welcome drink was a nice surprise! Calpech was walkable, but would recommend taking a taxi to get there and walk back. The walk to get there was all up hill and it was hot!
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
New property and staff was very helpful. Very clean and AC was working well
Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The peacefulness of this hotel was amazing and the security we had during our stay was great. The room was clean and the staff was very friendly and accommodating. The location was close to several great restaurants.
Stayed 3 nights in May 2025

10/10 Excellent

Floyd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay in San Ignacio.

The hotel is on a relatively quiet street, and is modern and beautiful. I especially appreciated the good laundry service, as well as the friendly Carroll who was quite helpgul, and fun.
Stayed 3 nights in Apr 2025

8/10 Good

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel that is calm and chill in the heart of everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. The surrounding neighborhood is a bit trashy.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 5 night stay at the West House was fantastic. The entire staff was friendly and accommodating. They were happy to give recommendations or call ahead to set a dinner reservation for you.The room was spotless and the king bed was super comfortable. Water pressure and temperature were great in the shower. They offered a filtered water station out in the hall. This hotel is right on the outskirts of the little pedestrian business area, less than a 5 minute walk. This is as close to a 5 star experience as you can get in San Ignacio without staying at one of the resorts.
Stayed 5 nights in Mar 2025

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern facilities Located near downtown restaurants and travel agents for tours
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff.
Stayed 2 nights in Jan 2025

6/10 Okay

WENDY

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Enjoyed our stay in this newly constructed hotel

We did not arrive at the hotel until 8pm to find out that the front desk has closed, but luckily, the security guard was able to let us in…be aware that front desk closes at certain hours and the front door is locked at midnight for any late arrival. This small hotel was and still is newly constructed so it is very clean and well maintained without a moldy smell like you would find at older hotels. The hotel is located within a residential area so it is very quiet and only a 5 minutes walk to the town center. Room size we got was a good size with a small balcony area, unfortunately, it wasn’t too private, so we didn’t spend much time out there. Comfortable beds with very clean linens. Excellent working air conditioner and a small refrigerator. Hotel has an outdoor bar and lounge area on the second floor that we hung out a few times..Saturday afternoon has a live music dj with a great blend of tracks. Hotel could use some additional amenities like an outdoor mister at the bar/lounge when it’s 90+degrees and 80% humidity, have the check in desk opens slightly later, and definitely a small in-room coffee maker.
Stayed 3 nights in Jan 2025