Hotel Exelsior

Property class: 3

Photo gallery for Hotel Exelsior

A restaurant interior with tables and chairs, a counter, and a menu board.
A building with a red and white facade, a visible entrance, and a sign for 'DETECCIÓN ELECTRÓNICA'.
A hotel room with a TV, a wooden dresser, a mirror, a bed with a beige bedspread, and a door.
A bathroom with a sink, toilet, and shower. A sign indicates no drinking water for human consumption.
A hotel reception desk with a marble counter, a crown logo, and a QR code sign.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Room service
The current price is NZ$62
21 Aug - 22 Aug

Explore the area

View map
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006
  • Place, San Jose Cathedral
    ‪3 min walk‬
  • Place, Gobernación Norte de Santander
    ‪6 min walk‬
  • Place, Ventura Plaza Commercial Center
    ‪8 min walk‬
  • Airport, Cucuta (CUC-Camilo Daza Intl.)
    ‪11 min drive‬

Room options

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Large Single Beds
  • Free Wi-Fi

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

Superior Room

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds OR 1 Double Bed
  • Free Wi-Fi

Junior Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

Quadruple Room Standard with Street View

  • 17 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Quadruple Suite Superior with Street View

  • 20 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

Suite with Street View

  • 20 sq m
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed
  • Free Wi-Fi

About the area

San José de Cúcuta

Hotel Exelsior places you in the centre of San José de Cúcuta, within a short 5-minute stroll of San Jose Cathedral and Colon Park. Highlights at this hotel include a restaurant and free continental breakfast. .The restaurant, Ramsis, serves international cuisine and is open for breakfast and lunch. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. .Sights within a 10-minute walk of this 3-property class San José de Cúcuta hotel include Cucuta Museum of Culture and Ventura Plaza Commercial Center.

What's nearby

  • San Jose Cathedral - 3 min walk - 0.3 km
  • Colon Park - 5 min walk - 0.4 km
  • Gobernación Norte de Santander - 6 min walk - 0.6 km
  • Ventura Plaza Commercial Center - 8 min walk - 0.7 km
  • General Santander Stadium - 11 min walk - 1.0 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Sándwich Qbano - ‬7 min walk
  • ‪Frisby - ‬8 min walk
  • ‪Juan Valdez Café - ‬8 min walk
  • ‪El Corral, Ventura Plaza - ‬7 min walk
  • ‪Pocho Pasteles - ‬4 min walk

About this property

Hotel Exelsior

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Hotel Exelsior also features laundry facilities, room service (during limited hours), and a front desk safe.

This 3-star San José de Cúcuta hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Dining venue
Hotel Exelsior offers 25 accommodations with free toiletries. 30-inch LCD televisions come with cable channels. Bathrooms include a shower.

This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Ramsis

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 33 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • There is no hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Exelsior Cucuta
Hotel Exelsior San José de Cúcuta
Exelsior San José de Cúcuta
Hotel Hotel Exelsior San José de Cúcuta
San José de Cúcuta Hotel Exelsior Hotel
Hotel Hotel Exelsior
Exelsior
Exelsior San Jose De Cucuta
Hotel Exelsior Hotel
Hotel Exelsior San José de Cúcuta
Hotel Exelsior Hotel San José de Cúcuta

Frequently asked questions

What is the cancellation policy at Hotel Exelsior?

Hotel Exelsior offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Exelsior?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Exelsior on 21 Aug 2026 start from NZ$62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Exelsior serve breakfast?

You bet, complimentary continental brekkie is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Exelsior?

No, Hotel Exelsior does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Exelsior?

Yep, you can grab a meal at Hotel Exelsior's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Exelsior?

Check-in begins at 2 PM. Check-out time is 1:00 PM.

Hotel Exelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 104 out of 167 reviews
Rating 8 - Good. 36 out of 167 reviews
Rating 6 - Okay. 18 out of 167 reviews
Rating 4 - Poor. 3 out of 167 reviews
Rating 2 - Terrible. 6 out of 167 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Perlita

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, excellent location , nice staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in the middle of town Easy access to lots of places
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

adanna mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodation considering the cost of the rooms. The people at the registration desk are very kind and friendly.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities
Good service
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

adanna mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Evans

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Norexsi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

adanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación precio
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hospedamos allí con frecuencia. El personal es muy amable. Recientemente mejoraron el desayuno, es sencillo pero completo (fruta, bebida, sopa/sandwich/arepa). Tiene una ubicación cómoda para moverse en el centro a pocas cuadras de las calles más comerciales y el centro comercial Ventura plaza. Las habitaciones suelen estar limpias. Sin embargo, la última en la que nos hospedamos olía un poco a humedad.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

richar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación. Buen desayuno
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jennyfer

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Muy limpia y el personal amable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
El personal es muy amable
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

MANUEL

Liked: Cleanliness, amenities, property conditions & facilities
Habitacion impia.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Yenny

Liked: Cleanliness, amenities, property conditions & facilities
La ubicación
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Carmen Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato del personal excelente y la habitación muy limpia. Lo recomiendo 100%
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Belkys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable

Buena atención del personal, excelente ubicacion.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Yenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen una excelente ubicación y el personal es muy amable
Stayed 1 night in Jul 2025
Verified review

8/10 Good

ISMELIA

Liked: Amenities, property conditions & facilities
Muy buena!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

María gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendado

Excelente todo buena atención
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

richar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
siempre excelente
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy central y fácil de ir de un lugar a otro
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Marlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen trato y receptividad la habitación limpia
Stayed 1 night in Oct 2024