At Arena Hotel you'll be 2.4 km (1.5 mi) from San Jose State University and 1.9 km (1.2 mi) from San Jose Convention Center. Highlights at this holiday home include free in-room WiFi. .Flat-screen TVs with cable channels are featured in all 89 homes, and you can enjoy coffee/tea makers, hairdryers and irons/ironing boards. In-room dining is easy with amenities like fridges and microwaves. You'll find nice touches like free toiletries and pillowtop beds to enhance your stay. .This smoke-free holiday home offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include laundry facilities, free newspapers in the lobby and luggage storage. There's also the convenience of free self parking. .This 3-property class San Jose holiday home is 3.3 km (2 mi) from Santa Clara University and 4.6 km (2.9 mi) from Santana Row Shopping Center.
San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 8 min drive
Restaurants
Luna Mexican Restaurant - 11 min walk
Starbucks - 8 min walk
Crema Coffee Roasting - 6 min walk
Henry's Hi-Life - 12 min walk
Five Guys Burgers & Fries - 8 min walk
About this property
Entire place
You'll have the entire home to yourself and will only share it with other guests in your party.
Arena Hotel
Comfortable holiday home, walk to SAP Center at San Jose
Arena Hotel offers its guests complimentary newspapers in the lobby, laundry facilities, and a front desk safe. A computer station is on site and WiFi is free in public spaces. Free self parking is available.
89 guestrooms or units
3 levels
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front desk safe
Computer for guest use
Newspapers in lobby (free)
Lift
No smoking on site
Arena Hotel offers 89 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
Languages
English, Spanish
Property amenities
Internet
Available in the house: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self-parking on site
On-site parking includes off-street options
Food and drink
Fridge
Microwave
Coffee/tea maker
Bedrooms
Pillow-top mattress
Bed sheets provided
Bathroom
1 bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with cable service
Laundry
Laundry facilities
Work spaces
Computer station
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Daily housekeeping
Iron/ironing board
Luggage storage
Blackout curtains
Safe at front desk
Free newspapers (reception)
24-hour front desk
Location highlights
Near a metro station
Near a train station
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Window guards
Fire extinguisher
General
89 rooms
3 floors
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities are closed on Friday and Saturday:
Restaurant
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
Restaurant
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in fee: USD 50 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Arena Hotel
Arena Hotel San Jose
Arena San Jose
Arena Hotel San Jose
Arena Hotel Private vacation home
Arena Hotel Private vacation home San Jose
Frequently asked questions
What is the cancellation policy at Arena Hotel?
Arena Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Arena Hotel?
Yep, Arena Hotel has a free self car park.
Is there a free airport shuttle available at Arena Hotel?
No, Arena Hotel does not offer an airport shuttle service.
What time are check-in & check-out at Arena Hotel?
Check-in begins at 4:00 PM. Check-out time is 11 AM.
Are pets allowed at Arena Hotel?
No, pets are not allowed.
Arena Hotel Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 333 out of 1394 reviews" "
10 - Excellent
333
Rating 8 - Good. 274 out of 1394 reviews" "
8 - Good
274
Rating 6 - Okay. 274 out of 1394 reviews" "
6 - Okay
274
Rating 4 - Poor. 214 out of 1394 reviews" "
4 - Poor
214
Rating 2 - Terrible. 299 out of 1394 reviews" "
2 - Terrible
299
6.4/10
Cleanliness
6.8/10
Staff & service
5.6/10
Amenities
5.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Terrible
Clinton
Travelled with group
13 Mar 2023
Disliked: Staff & service
Arena Hotel rescinded my booking one hour before my arrival. No reason given. I had to scramble to find a place to stay for the night. Good thing Orbitz helps you out.
I paid the full amount for my reservation upfront. When I showed up to the hotel, it was closed with a "CLOSED FOR BUSINESS" sign on the front door. There was no notice from the hotel or Expedia. I was stuck in the rain and had to find another hotel last minute.
Showed up on the day of my reservation just to find the hotel was closed for business. I was charged for a room and was not notified in advance that the hotel had closed for good. Now I'm having a hard time getting my money back. Contacted Expedia 6 days ago and have not heard back since.
This place was horrible! They were out of business and they didn’t even call to let me know not to come wasted my time oh and the guy that answered the phone was unprofessional and rude!! Hope this place shuts down and never opens for business!
They closed. They allowed me to book, and pay for the room then closed the hotel without contacting me. I booked this room months in advance. I showed up to check in with my whole family then head off to the retirement ceremony (once in a lifetime experience) and the hockey game. So it's not like we could just "go home". People were literally loading up trucks with couches etc from the hotel! I asked what was going on and the lady said we are closed!