Save

SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Lobby
Pool
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
Reception
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$203
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
2650 Monterey Hwy, San Jose, CA, 95111
  • Place, Santa Clara Paintball
    ‪3 min walk‬
  • Place, Nor Cal Laser Tag
    ‪3 min walk‬
  • Place, Santa Clara County Fairgrounds
    ‪13 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬

Room options

1 King Bed,Non Smoking,Balcony,Pool View

  • Sleeps 2

Accessible - 1 King,Mobility Accessible,Bathtub,Non Smoking

  • Sleeps 2

Accessible - 1 Queen,Mobility Accessible,Bathtub,Non Smoking

  • Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4

Suite, 1 Queen Bed, Accessible, Jetted Tub

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave And Refrigerator, In-Room Safe, Full Bre

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 2

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(48 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Jetted Tub

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony, Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room with Two Double Beds and Bath Tub - Disability Access

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Lounge Chair, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Pool View, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Jetted Tub, Work Desk, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

Queen Room with Bath Tub - Disability Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Table and Chairs, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Jetted Tub, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

Mobility Accessible Queen Suite with Roll in Shower and Jetted tub

  • Sleeps 2

Queen Suite With Jetted Tub-Non-Smoking

  • Sleeps 2

Standard King Room With Jetted Tub Non-Smoking

  • Sleeps 2

You may also like

About the area

San Jose

SureStay Plus Hotel by Best Western San Jose Central City puts you in the centre of San Jose, 1.2 km (0.8 mi) from Santa Clara County Fairgrounds and 3.5 km (2.2 mi) from CSU San Jose State University. Highlights at this hotel include free buffet breakfast, free self-parking and a sauna. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of limited parking. .Sights within a 10-minute drive of this South San Jose hotel include San Jose McEnery Convention Center and San Jose Center for the Performing Arts.

What's nearby

  • Santa Clara Paintball - 3 min walk - 0.3 km
  • Nor Cal Laser Tag - 3 min walk - 0.3 km
  • Santa Clara County Fairgrounds - 13 min walk - 1.1 km
  • San Jose McEnery Convention Center - 7 min drive - 7.2 km
  • SAP Center at San Jose - 8 min drive - 7.5 km

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Lau Hai San - ‬2 min drive
  • ‪Panera Bread - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

SureStay Plus Hotel by Best Western San Jose Central City offers its guests a sauna and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre, meeting rooms, and limo/town car service. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western San Jose Central City. Limited free parking is available on a first-come, first-served basis.

This San Jose hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 2 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Lift
  • No smoking on site
  • 1 conference room
SureStay Plus Hotel by Best Western San Jose Central City offers 57 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout curtains. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels
  • Pay films

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October and November:
  • Business centre
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western San Jose Central City?

Yep, SureStay Plus Hotel by Best Western San Jose Central City has a free self car park. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at SureStay Plus Hotel by Best Western San Jose Central City?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western San Jose Central City on 5 Apr 2026 start from NZ$203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western San Jose Central City serve breakfast?

You bet, free buffet brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western San Jose Central City?

No, SureStay Plus Hotel by Best Western San Jose Central City does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western San Jose Central City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at SureStay Plus Hotel by Best Western San Jose Central City?

No, only service animals are allowed.

SureStay Plus Hotel by Best Western San Jose Central City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 460 out of 1007 reviews
Rating 8 - Good. 285 out of 1007 reviews
Rating 6 - Okay. 119 out of 1007 reviews
Rating 4 - Poor. 62 out of 1007 reviews
Rating 2 - Terrible. 81 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Samer

Stayed 4 nights in Dec 2025

4/10 Poor

Troy

Business traveller
Liked: Cleanliness
Disliked: Amenities
Clean Room. Fine for the rate paid. However, it was a Deluxe King Suite with full kitchen. However, they offer no utensils, plates, cup, pans, nothing. Very odd that it was not mentioned in the listing that nothing was supplied. I went and purchased the necessities and upon return the power was out to the neighborhood. No lights no heat. Not the properties fault as weather was in the area. But, there was no one attending the property and the listed number for the property did not work. No way to check in or check out. Il ultimately left after 3 hours in the dark and contacted Expedia. I was rebooked at another property and was assured a full refund would be given.
Stayed 3 nights in Dec 2025

10/10 Excellent

David, La Verne

Stayed 1 night in Dec 2025

10/10 Excellent

Alfred

Stayed 1 night in Dec 2025

4/10 Poor

Isabel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run-down place; room smells so we had to spray scents; vanity light took 30 min or more to light after turning it on; no one from the office came to help. This so-called hotel should be closed asap.
Stayed 1 night in Dec 2025

2/10 Terrible

Laurel

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Misleading "night phone" rings no where but actually calling the motel rings the Holiday Inn next door, who, gratefully, was able to (slowly) check me in. Unable to place a deposit on my card, not a terrible thing. Guy who checked me out at surestay could not have cared any less about my stay. Housekeeping was good. I saw no evidence of a hot tub
Stayed 1 night in Dec 2025

10/10 Excellent

Yongzheng

Stayed 1 night in Dec 2025

8/10 Good

Nichole

Business traveller
While the room was not clean to my standards, it was satisfactory and the water heater did not have enough of a capacity to fill up the jetted tub.That was okay as well.The bed was very comfortable
Stayed 4 nights in Dec 2025

10/10 Excellent

Jesus, San jose

Stayed 1 night in Dec 2025

10/10 Excellent

Lorraine, Bakersfield

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Convenient location to Hellyer South San Jose area. Good breakfast items. Next door to fairgrounds. Inexpensive stay. Friendly hotel hosts.
View from the balcony I overlooking pool and Christmas lights at the fairgrounds.
Stayed 1 night in Dec 2025

10/10 Excellent

Athenas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, only thing i could say was that we checked in at 5pm and there was nobody at the front desk or lobby until 30 minutes later when they all came at once. Everything was neat and tidy though, overall good experience :)
Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo, SAN JOSE

Stayed 3 nights in Dec 2025

10/10 Excellent

Alfred

Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service
Quick check in
Stayed 1 night in Dec 2025

10/10 Excellent

Jun

Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Stayed 3 nights in Dec 2025

10/10 Excellent

Manuel

Stayed 5 nights in Dec 2025

10/10 Excellent

Samuel

Stayed 1 night in Dec 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Yes, thank you
Stayed 1 night in Dec 2025

2/10 Terrible

Mauricio

Stayed 1 night in Dec 2025

10/10 Excellent

Phu

Liked: Cleanliness, amenities, property conditions & facilities
Have microwave
Stayed 2 nights in Nov 2025

10/10 Excellent

Mychaela

Stayed 1 night in Nov 2025

2/10 Terrible

Melody

Disliked: Cleanliness, amenities, property conditions & facilities
Greeting, was poor, had to be moved three times. Room smelled of cigarette smoke, toilet was filthy, lamp had thick dust on it. Hair on the floor, yuck!
Stayed 2 nights in Nov 2025

8/10 Good

Maddox

Liked: Staff & service
Stayed 2 nights in Nov 2025

8/10 Good

Isaac

Business traveller
Great
Stayed 1 night in Nov 2025