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SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property
Hotel with free parking, near Santa Clara County Fairgrounds

Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Lobby
Pool
Reception
Egyptian cotton sheets, premium bedding, in-room safe
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$182
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
2650 Monterey Hwy, San Jose, CA, 95111
  • Place, Santa Clara Paintball
    ‪3 min walk‬
  • Place, Nor Cal Laser Tag
    ‪3 min walk‬
  • Place, Santa Clara County Fairgrounds
    ‪13 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(45 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Egyptian cotton bed sheets
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Separate bedroom
Egyptian cotton bed sheets
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Jetted Tub

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Premium bedding
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Egyptian cotton bed sheets
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Egyptian cotton bed sheets
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Separate bedroom
Egyptian cotton bed sheets
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room with Two Double Beds and Bath Tub - Disability Access

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Lounge Chair, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Pool View, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Jetted Tub, Work Desk, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

Queen Room with Bath Tub - Disability Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Table and Chairs, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Jetted Tub, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

Mobility Accessible Queen Suite with Roll in Shower and Jetted tub

  • Sleeps 2

Queen Suite With Jetted Tub-Non-Smoking

  • Sleeps 2

Standard King Room With Jetted Tub Non-Smoking

  • Sleeps 2

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About the area

San Jose

SureStay Plus Hotel by Best Western San Jose Central City puts you in the centre of San Jose, 1.2 km (0.8 mi) from Santa Clara County Fairgrounds and 3.5 km (2.2 mi) from CSU San Jose State University. Highlights at this hotel include free buffet breakfast, free self-parking and a sauna. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of limited parking. .Sights within a 10-minute drive of this South San Jose hotel include San Jose McEnery Convention Center and San Jose Center for the Performing Arts.

What's nearby

  • Santa Clara Paintball - 3 min walk - 0.3 km
  • Nor Cal Laser Tag - 3 min walk - 0.3 km
  • Santa Clara County Fairgrounds - 13 min walk - 1.1 km
  • San Jose McEnery Convention Center - 7 min drive - 7.2 km
  • SAP Center at San Jose - 8 min drive - 7.5 km

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Lau Hai San - ‬2 min drive
  • ‪Panera Bread - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

Hotel with free parking, near Santa Clara County Fairgrounds
SureStay Plus Hotel by Best Western San Jose Central City offers its guests a sauna and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre, meeting rooms, and limo/town car service. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western San Jose Central City. Limited free parking is available on a first-come, first-served basis.

This San Jose hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 2 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Lift
  • No smoking on site
  • 1 conference room
SureStay Plus Hotel by Best Western San Jose Central City offers 57 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout curtains. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels
  • Pay films

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October and November:
  • Business centre
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western San Jose Central City?

Yep, SureStay Plus Hotel by Best Western San Jose Central City has a free self car park. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at SureStay Plus Hotel by Best Western San Jose Central City?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western San Jose Central City on 15 Feb 2026 start from NZ$182.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western San Jose Central City serve breakfast?

You bet, free buffet brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western San Jose Central City?

No, SureStay Plus Hotel by Best Western San Jose Central City does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western San Jose Central City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at SureStay Plus Hotel by Best Western San Jose Central City?

No, only service animals are allowed.

SureStay Plus Hotel by Best Western San Jose Central City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 451 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Dave

Business traveller
Liked: Cleanliness
Room was clean and the gentleman that checked me in was pleasant
Stayed 1 night in Nov 2025

2/10 Terrible

Chunyan

Stayed 1 night in Nov 2025

6/10 Okay

Russell

Liked: Staff & service
Everything was fine except my bathroom was kinda dirty and the tissues were grey from the dust
Stayed 4 nights in Nov 2025

8/10 Good

JUAN

Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Nov 2025

2/10 Terrible

JOHN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got lice from the room. I wondered why the carpets seemed to have been freshly shampooed. Too bad they didn’t realize you have to use actual pesticides to rid carpets and mattresses from parasites. Very costly to rid my vehicle and home from the residual parasites I brought home from the room in San Jose
Stayed 4 nights in Oct 2025

10/10 Excellent

Andrea

Stayed 1 night in Aug 2025

2/10 Terrible

Sharlane

Travelled with group
Disliked: Cleanliness, staff & service, amenities
I booked my hotel with the idea of a newer hotel, when arriving I was given the room 124 thinking I was in one hotel, then was given the room across the way which was old, dingy, unclean, my new bar of soap was an empty bag, dirty towels and our room smelled. I was catfished to say the least. The newer rooms were nice with what I felt better security. Hotels.com really let me down, and so did this hotel. How can someone show one hotel then make you walk across to a dirty, smelly, probably a pay by the hour motel. Highly disappointed all around, that”hotel” wasn’t even close to the money that I had to pay, along with an added $10 payment that I had to to pay to ensure I didn’t mess up the already disgusting room.
Stayed 1 night in Nov 2025

4/10 Poor

Peter

Stayed 4 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 4 nights in Oct 2025

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, amenities
#1) Sink- water drain to slow #2) Room Service- They came 1st day cleaning room. 2nd day I went after to ask. 3rd day no one come. 4th day they came but it was my check out day. #3) Room card- first day check in we lock ourself out. Therefore asked front desk to give spare card to open and then we gave back the card to front desk. However, the original room card were not working on next day. My boy asked front desk, the lady said it was not her problem. He had to wait till 3PM. After card was fixed, but again, it was not working on next day. Anyway, front desk gave us a new set of room card. #4) TV did not work cause the cable did not connect with wifi Overall experience is ok since I like their beds. It is comfy and AC is working well. And the window linen is block out the light perfectly. We got good night sleeps at our stay.
Stayed 4 nights in Oct 2025

2/10 Terrible

Hayley

Business traveller
Disliked: Amenities, property conditions & facilities
I didn’t find anything to be great at this place. Yes the price is good but I feel like I could have found a better place for the same price. There is one small blanket on the bed. I was freezing! It smelled in the room, it was very loud all night. Between the cars driving by and the people waking up at 5 am talking through the paper thin walls. I didn’t sleep well. The inside of the place is falling apart. It looks as if nothing has been fixed since 1990. The breakfast was horrible. The only thing I enjoyed was the morning coffee.
Stayed 1 night in Nov 2025

2/10 Terrible

Jacob

Business traveller
Disliked: Amenities, property conditions & facilities
Advertise breakfast, but then do not offer it.
Stayed 1 night in Oct 2025

6/10 Okay

Jon

Travelled with family
The body wash container was empty so just be sure to check thoses items. Otherwise, fine. Breakast great!
Stayed 1 night in Nov 2025

6/10 Okay

LAUREN

Travelled with partner
Disliked: Amenities
Very hard water in shower.
Stayed 2 nights in Oct 2025

2/10 Terrible

KAREN

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

ANTHONY

Stayed 1 night in Oct 2025

10/10 Excellent

Fermin, Richmond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff very friendly. Staff at the kitchen was friendlyas well... but no parking by 10pm
Stayed 1 night in Oct 2025

2/10 Terrible

john

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very noisy and construction workers were working in the room downstairs until 8pm without any consideration.
Stayed 3 nights in Oct 2025

4/10 Poor

Lisa

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Very loud, TV had to be fixed twice, bad breakfast, limited parking.
Stayed 6 nights in Oct 2025

6/10 Okay

Daniel

Na
Stayed 2 nights in Oct 2025

2/10 Terrible

Angel

Stayed 1 night in Oct 2025

8/10 Good

Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, basic room. Parking was a bit congested. Property was well lit and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness
Very quiet hotel
Stayed 1 night in Oct 2025