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SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Lobby
Pool
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning
  • Business services
  • Laundry room
The current price is NZ$256
includes taxes & fees
10 July - 11 July

Explore the area

View map
2650 Monterey Hwy, San Jose, CA, 95111
  • Place, Santa Clara Paintball
    ‪5 min walk‬
  • Place, Nor Cal Laser Tag
    ‪5 min walk‬
  • Place, Santa Clara County Fairgrounds
    ‪18 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for 1 King Bed,Non Smoking

A hotel room with a bed, two bedside lamps, a nightstand, a dresser, a mirror, and a painting on the wall.

1 King Bed,Non Smoking

  • Sleeps 2
  • Free wired internet

View all photos for 1 King Bed,Non Smoking,Balcony,Pool View

A hotel room with a bed, desk, chair, lamps, and a mirror.

1 King Bed,Non Smoking,Balcony,Pool View

  • Sleeps 2
  • Free wired internet

View all photos for 1 King Bed,Non Smoking,Jetted Tub

A hotel room with a bed, a nightstand, a mirror, a wall-mounted painting, and a door.

1 King Bed,Non Smoking,Jetted Tub

  • Sleeps 2
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(52 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Balcony, Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(29 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

San Jose

SureStay Plus Hotel by Best Western San Jose Central City puts you in the centre of San Jose, 1.2 km (0.8 mi) from Santa Clara County Fairgrounds and 3.5 km (2.2 mi) from CSU San Jose State University. Highlights at this hotel include free buffet breakfast, free self-parking and a sauna. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of limited parking. .Sights within a 10-minute drive of this South San Jose hotel include San Jose McEnery Convention Center and San Jose Center for the Performing Arts.

What's nearby

  • Santa Clara Paintball - 5 min walk - 0.5 km
  • Nor Cal Laser Tag - 5 min walk - 0.5 km
  • Santa Clara County Fairgrounds - 18 min walk - 1.5 km
  • San Jose McEnery Convention Center - 7 min drive - 7.5 km
  • SAP Center at San Jose - 7 min drive - 7.9 km

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Taco Bell - ‬11 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

SureStay Plus Hotel by Best Western San Jose Central City offers its guests a sauna and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre, meeting rooms, and limo/town car service. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western San Jose Central City. Limited free parking is available on a first-come, first-served basis.

This San Jose hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 2 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Lift
  • No smoking on site
  • 1 conference room
SureStay Plus Hotel by Best Western San Jose Central City offers 57 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout curtains. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels
  • Pay films

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October and November:
  • Business centre
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western San Jose Central City?

Yep, SureStay Plus Hotel by Best Western San Jose Central City has a free self car park. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at SureStay Plus Hotel by Best Western San Jose Central City?

As of 6 Jul 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western San Jose Central City on 10 Jul 2026 start from NZ$256, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western San Jose Central City serve breakfast?

You bet, free buffet brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western San Jose Central City?

No, SureStay Plus Hotel by Best Western San Jose Central City does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western San Jose Central City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at SureStay Plus Hotel by Best Western San Jose Central City?

No, only service animals are allowed.

SureStay Plus Hotel by Best Western San Jose Central City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 472 out of 1005 reviews
Rating 8 - Good. 276 out of 1005 reviews
Rating 6 - Okay. 107 out of 1005 reviews
Rating 4 - Poor. 62 out of 1005 reviews
Rating 2 - Terrible. 88 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cherryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice place to stay
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Ma Carminia

Liked: Cleanliness
Breakfast and parking were just okay.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good and the breakfast I feel that it can be a lil better.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jacob

Liked: Cleanliness
The room was clean and the breakfast was nice.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
the rooms were well maintained and access was simple.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very pleasant. Clean, quiet and very roomy room at a very reasonable price.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Damaia

Liked: Cleanliness, staff & service, amenities
The staff, especially Dinesh at check-in were all friendly and helpful during the stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service
Staff was nice
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nhung

Liked: Cleanliness, staff & service, property conditions & facilities
Great and affordable place
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lashawnda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and the room was very clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness
Very quiet hotel
Stayed 1 night in Oct 2025
Verified

8/10 Good

Dave

Liked: Cleanliness
Room was clean and the gentleman that checked me in was pleasant
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JOSÉ BELARMINO

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable
Stayed 1 night in Jan 2026
Verified

4/10 Poor

jimmy

Nothing like the pics
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Leslie

Wa
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Azalea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels and linen were stain and breakfast was simple and bland.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yed
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Alhaji Kelfala

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lacretia

Liked: Cleanliness, amenities, property conditions & facilities
good breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Natara

Good hotel
Stayed 1 night in Aug 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The price was right for the amenities. Nothing fancy, but had what we needed.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Marco Antonio

Good
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Cleanliness, amenities
Homeless people drinking on site dinghy sheets out dated out of caution we did not take any of the free breakfast if the place is rundown dated not that clean you do the math why risk it for a few dollars the staff where very friendly and professional
Stayed 1 night in Feb 2026