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Hotel Frances La Maison

3.0 star property

Photo gallery for Hotel Frances La Maison

Front of property – evening/night
Interior detail
Single Room
Staircase
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
The current price is NZ$89
6 June - 7 June

Explore the area

View map
Calle 19 No 37-16, San Juan de Pasto, Narino, 52001
  • Place, Unicentro Pasto
    ‪17 min walk‬
  • Place, Plaza de Narino
    ‪4 min drive‬
  • Place, Plaza del Carnaval
    ‪5 min drive‬
  • Airport, Pasto (PSO-Antonio Narino)
    ‪49 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Habitación estándar doble, accesible para personas con poca movilidad, planta baja

Habitación estándar doble, accesible para personas con poca movilidad, planta baja

Habitación estándar doble, accesible para personas con poca movilidad, planta baja

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

About the area

San Juan de Pasto

At Hotel Frances La Maison you'll be within a 30-minute stroll of Plaza de Narino and Plaza del Carnaval. Highlights at this hotel include free breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Free full breakfast is available. There's also limited parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 3-property class San Juan de Pasto hotel include Estadio Departamental Libertad and Galeras.

What's nearby

  • Unicentro Pasto - 17 min walk - 1.4 km
  • Taminango Museum of Arts and Popular Traditions - 17 min walk - 1.4 km
  • Iglesia La Catedral - 17 min walk - 1.5 km
  • Plaza de Narino - 4 min drive - 1.9 km
  • Plaza del Carnaval - 5 min drive - 2.3 km

Getting around

  • Pasto (PSO-Antonio Narino) - 40 min drive

Restaurants

  • ‪Cafetto - ‬5 min walk
  • ‪Hamburguesas El Chaparral - ‬5 min walk
  • ‪Altura Cocina Tradicional - ‬4 min walk
  • ‪Venecia Express - ‬3 min walk
  • ‪Cuon Restaurant Rooftop - ‬2 min walk

About this property

Hotel Frances La Maison

Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Frances La Maison. Limited free parking is available on a first-come, first-served basis.

This 3-star San Juan de Pasto hotel is smoke free.

  • 12 guestrooms or units
  • 3 levels
  • Built in 1995
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Gift shop
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Coffee shop
Hotel Frances La Maison offers 12 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. 21-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Deluxe Room
HOTEL SANTORI
San Juan de Pasto
  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
4.7 out of 5, Exceptional, 13 reviews
The price is NZ$130
8 June - 9 June
HOTEL SANTORI

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Frances La Maison

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 80000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maison Ejecutivo Hotel Pasto
Maison Ejecutivo Pasto
Hotel Frances Maison Pasto
Hotel Frances Maison
Frances Maison Pasto
San Juan de Pasto Hotel Frances La Maison Hotel
Hotel Frances Maison San Juan de Pasto
Hotel Hotel Frances La Maison San Juan de Pasto
Frances Maison San Juan de Pasto
Hotel Frances La Maison San Juan de Pasto
Hotel Frances Maison
Frances Maison
Hotel Hotel Frances La Maison
La Maison del Ejecutivo
Juan Pasto Frances La Maison
Hotel Frances La Maison Hotel
Hotel Frances La Maison San Juan de Pasto
Hotel Frances La Maison Hotel San Juan de Pasto

Frequently asked questions

What is the cancellation policy at Hotel Frances La Maison?

Hotel Frances La Maison offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Frances La Maison?

As of 5 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Frances La Maison on 6 Jun 2026 start from NZ$89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Frances La Maison?

Yep, Hotel Frances La Maison has a free self car park. Onsite parking is limited.

Does Hotel Frances La Maison serve breakfast?

You bet, free full brekkie is available at Hotel Frances La Maison.

Is there a free airport shuttle available at Hotel Frances La Maison?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Hotel Frances La Maison?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Frances La Maison?

No, pets and service animals are not allowed.

Hotel Frances La Maison Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 67 out of 83 reviews
Rating 8 - Good. 14 out of 83 reviews
Rating 6 - Okay. 2 out of 83 reviews
Rating 4 - Poor. 0 out of 83 reviews
Rating 2 - Terrible. 0 out of 83 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with exceptional customer service.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and quite
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff- The hotel is very clean and organized and staff is constant and ready to assist and guide.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay out of the noise and in a clean an quiet urban environment Host is pretty accommodating and nice
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Service was great, very convenient location, and cleanliness inside the room and at general areas was really good. Everything inside the room worked very well. Breakfast was delicious. And, hotel staff was very kind, friendly and very gentle.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Frances La Maison is a quaint hotel in the middle of Pasto. The rooms are clean and filled with the amenities. It has a touch of French since the proprietor is French. Breakfast and conversation is included which makes a stay in Pasto complete.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Pasto. Service was impeccable, the owner and his staff friendly and helpful. Place itself charming and clean. Breakfast fabulous. location safe. 15 min walk to downtown. Restaurants one or two blocks away. Catholic church one block away (that was very nice and unexpected) Highly recommend!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

YUJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good,, kind service, nice breakfast! When my wife had cold and slightly fever, they brought hot tea, thank you so much for your kindness. They accepted us with so warmly heart. Mutussimo gracias, Patrice, we will go back to this hotel if we have a chance to visit Pasto.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
We saw the great reviews for this hotel and can only add ourselves to the list of excellent reviews. We were treated so well, as if we were family. The breakfast "made to order" was terrific. Go for the fruit salad for a treat covering a broad variety of Colombian fruit. We had to extend our stay by a few days and had no problems with this. We will be back when the opportunity presents itself.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Todo excelente, la atencion desde nuestra llegada, el desayuno, la limpieza, en un muy buen sector. Maravilloso
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel en muy buen barrio. Lo mejor

Fue una gran experiencia. El hotel perfecto para trabajo. Silencio total. Lo hacen sentir como en casa.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Luz Amparo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción

Esta muy buen situado cerca de todo, muy limpio tiene todo lo básico para una excelente estadía es más como sentirse en su propia casa. Gracias por la atencion
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía

El hotel es pequeño pero muy cómodo. El servicio del personal es muy amable. Se encuentra ubicado en una zona tranquila cerca de todo. El desayuno es muy sabroso
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Yahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sobrepasaron mis expectativas!

Todo el personal del hotel ha sido muy amigabe. Me llamó mucho la atención la pasión y empeño que todos tenían por hacer sentir bienvenidos a los huespedes. Definitivamente volveré a este Hotel!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy acogedor

Me gusto mucho la Maison, un hotel boutique muy limpio, camas comodas y excelente desayuno. Talvez habitaciones y baños un poco pequeños, pero ya he visto peores. En general un muy agradable hotel y bien ubicado. La atencion estupenda. Gracias
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acogedora
Verified

10/10 Excellent

CARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato del personal es espectacular
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ME GUSTÓ El Barrio, EL AMBIENTE, LA ATENCIÓN FALTA PARKING
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Hotel Frances La Madison was great! Patrice and his staff are friendly, the hotel is very clean and the customer service was second to none. Every morning you are greeted with a delicious breakfast and at night, a hot cup of tea. It was wonderful!
Stayed 6 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
excellent place, grate location and the staff is very friendly. great choice to spend some day in pasto either work or torurism
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo y bien ubicado. El servicio fue excelente.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitalidad

Me encanto la hospitalidad
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 1st impression was the great location. 2nd, appearance; the place looks immaculate. 3rd; I arrived early. The front desk clerk offered a room so I could lay down while my assigned room was ready. After a long morning, that was a gesture that I REALLY APPRECIATED. 4th, the whole "crew" starting with Patrice, were extremely polite, attentive and helpful!!!! 5th, breakfast was, 1st class, Very Complete!!!! To summarize, this is a place that I WILL recommend and when I go back, I will surely look up to stay. KUDOS FOR A GREAT A EXPERIENCE, based on accomodation and Staff. I´m very Satisfied!!
Stayed 8 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía

Fueron muy amables y el servicio es excelente.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mansión Adaptada!

Excelente servicio, atención del personal y desayuno. Muy buena habitación adaptada para personas en situación de discapacidad, les faltan algunos detalles en cuestión de un poco más de espacio, armario o sentido de la puerta, pero en general todo excelente para que no sufras por nada.
Stayed 5 nights in Nov 2019