4/10 Poor
Mariana
20 Apr 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Really sad to be giving this rating as this property had everything to be a 5-star stay, with an amazing view to the town/beach and a nice little pool area etc, but unfortunately my stay was a nightmare! Do not book the room by the pool/with view to the town/beach, this room is right next to the kitchen! It is extremely noisy with staff talking, cooking, people having breakfast etc. honestly it really is that bad! The door to enter the room is inside the kitchen/common area so there’s constant noise of people talking/doing stuff. Also, at the back is the laundry space so you hear the washing machine constantly working & staff are always hanging clothes etc so they can see you through the window, no privacy at all! The “balcony” area advertised is not private! There are tables for the guests to eat outdoor - I got woken up at 7am with the noise of a couple eating breakfast and talking loud right in front of my window. Also another guest sitting in the recliner chair on that space. Also be aware that there is only one lady “in charge” (she’s the cleaner, cook, receptionist, etc) and she only speaks spanish which would be a huge language barrier for a lot of people. Breakfast is super small/simple and location is quite a walk from the beachfront area (super inclined as well so it’s a bit of an effort to get to the top by foot). Not super clean either (had staines in my sheets and towel). Don’t know about the rest of the rooms but I definitely DON’T recommend the one by the pool!
Mariana
Stayed 1 night in Apr 2025
