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LOtel-Casa Arca

3.5 star property
Hotel with free breakfast, steps from Church of San Miguel Arcángel

Photo gallery for LOtel-Casa Arca

Outdoor pool
Premiun Suite King with Bathtub | Balcony view
Front of property
Property entrance
Lunch and dinner served, Mexican cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pool
  • 24/7 front desk
The current price is NZ$392
includes taxes & fees
26 Aug - 27 Aug

Explore the area

View map
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700
  • Allende Garden
    ‪2 min walk‬
  • San Miguel de Allende Historical Museum
    ‪2 min walk‬
  • Church of San Miguel Arcángel
    ‪3 min walk‬

Room options

View all photos for Basic Suite

Basic Suite

Basic Suite

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

Shower, free toiletries, bathrobes, slippers

Signature Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

Suite King With Bathtub | Bathroom

Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premiun Suite King with Bathtub

Premiun Suite King with Bathtub

Premiun Suite King with Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Bathrobes
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

Master Suite King With Bathtub

Master Suite King With Bathtub

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

San Miguel de Allende

At LOtel-Casa Arca you'll be within steps of Church of San Miguel Arcángel and Allende Garden. Highlights at this hotel include 2 coffee shops/cafes, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and Swedish massages along with facials, body treatments and aromatherapy. The restaurant, Jacinto 1930, serves Mexican cuisine and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free cooked-to-order breakfast is offered between 8 AM and 11:30 AM. There's also the convenience of free valet parking. .Within a 15-minute drive of this 3.5-property class Zona Centro hotel, attractions include Escondido Place and La Gruta Spa.

What's nearby

  • Allende Garden - 2 min walk - 0.2 km
  • San Miguel de Allende Historical Museum - 2 min walk - 0.2 km
  • Church of San Miguel Arcángel - 3 min walk - 0.3 km
  • Juarez Park - 9 min walk - 0.8 km
  • Fábrica La Aurora - 10 min walk - 0.9 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 73 min drive

Restaurants

  • Starbucks
  • ‪Los Milagros - ‬1 min walk
  • La Coronela
  • ‪Apolo IX Carnitas - ‬1 min walk
  • ‪Hank's San Miguel de Allende - ‬2 min walk

About this property

LOtel-Casa Arca

Hotel with free breakfast, steps from Church of San Miguel Arcángel
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly LOtel-Casa Arca. Free self parking and valet parking are available. A complete renovation of LOtel-Casa Arca was completed in November 2023.

Smoking is allowed in designated areas at this 3.5-star San Miguel de Allende hotel.

  • 22 guestrooms or units
  • 2 levels
  • 2 coffee shops
  • Cooked-to-order breakfast (free)
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
LOtel-Casa Arca offers 22 accommodations with fireplaces and minibars. 45-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Similar properties

Rooftop bar, al fresco dining, open daily

Hacienda El Santuario San Miguel de Allende

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 909 reviews
Hacienda El Santuario San Miguel de Allende

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 11:30 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jacinto 1930

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende
L'Otel 1218 Concept House Hotel
L'Otel 1218 Concept House San Miguel de Allende
L'Otel 1218 Concept House
L otel at 1218 Concept House
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

Frequently asked questions

Is parking available at LOtel-Casa Arca?

Yep, LOtel-Casa Arca has a free self car park and free valet parking.

How much does it cost to stay at LOtel-Casa Arca?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at LOtel-Casa Arca on 26 Aug 2025 start from NZ$391.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at LOtel-Casa Arca?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as Swedish massages.

Does LOtel-Casa Arca have a pool?

LOtel-Casa Arca has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes LOtel-Casa Arca a romantic place to stay?

A lounge bar, plus fireplaces in the guestrooms, help set the scene for a romantic weekend at LOtel-Casa Arca.

Is LOtel-Casa Arca family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that LOtel-Casa Arca is a hit with families.

Does LOtel-Casa Arca serve breakfast?

Yeah, free cooked-to-order brekkie is served daily from 8 AM to 11:30 AM.

Is there a free airport shuttle available at LOtel-Casa Arca?

No, LOtel-Casa Arca does not offer an airport shuttle service.

Is there a bar or restaurant at LOtel-Casa Arca?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at LOtel-Casa Arca?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at LOtel-Casa Arca?

No, only service animals are allowed.

LOtel-Casa Arca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 249 out of 298 reviews
Rating 8 - Good. 31 out of 298 reviews
Rating 6 - Okay. 9 out of 298 reviews
Rating 4 - Poor. 5 out of 298 reviews
Rating 2 - Terrible. 4 out of 298 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive and wonderful

Very good experience centrally located high ceilings phenomenal breakfast! Huge bathroom, excellent lighting soap and amenities. Staff was very good.
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Property conditions & facilities
Nice
Stayed 2 nights in May 2025

6/10 Okay

Yuridia

Travelled with partner
Tiny property with a restaurant on the bottom floor. You have to cross through the restaurant to get to the second floor where the pool is located. Pool facilities are not kept up. Tile was dirty. Tiny pool. They do not have a spa but have a company come to your room. The whole experience was not worth the price. The only thing we liked was the free breakfast. Very noisy hotel and the staff start their day early. To top it all off the street that it is located on is a closed street do they pick you up about half a block away and take the car to a parking lot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Excellent place and service. Great location. The hotel is beautiful and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

rodolfo

Stayed 1 night in Apr 2025

10/10 Excellent

peter

Stayed 3 nights in Apr 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at LOtel Casa Arca was really beautiful. The stay came with 1 meal per day which you select from their menu and was absolutely delicious! The facilities were clean and the staff very friendly and helpful. It is walking distance (just outside) to the square with so much shopping and many wonderful restaurants. We would definitely stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Costas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

CARYN, JACKSON

Travelled with partner
Liked: Amenities
This hotel was a surprise. It is about a half block off the Jardin square, shopping and restaurants. It was clean and quiet and we would definitely stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Sellathurai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sound proof doors really helped with the church bells!
Stayed 4 nights in Mar 2025

4/10 Poor

Saeid, Irvine

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

ELBA

Liked: Cleanliness, staff & service, property conditions & facilities
That is not enough words to express how beautiful and wonderful this place is EVERYTHING WAS AMAZING!!! Wonderful experience 5 Diamond’s hotel for us!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen, Greenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location in Centro. Breakfast is included and it is wonderful and plenty. The rooftop bar is very nice but doesn’t have great views like others in town. The staff was great and most were very pleasant. Not all spoke English but it wasn’t usually a problem. I highly recommend this hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Cesar, Santo Domingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Bien pero un poco sobrevalorado

Hotel es lindo y está bien ubicado. Restaurantes muy buenos y el nuevo rooftop está super. Pero para el precio (que es comparable con hoteles 5 estrellas) le falta calidad en el servicio y mejorar terminaciones en las habitaciones y algunas áreas comunes que se ven deterioradas. Tener en cuenta que queda en una calle peatonal y no ofrecen asistencia con equipaje.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

ALFONSO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente beds
Stayed 1 night in Feb 2025

6/10 Okay

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They charged me again when I arrived. I had already paid through expedia. I ended up paying double and with no fast solution
Stayed 2 nights in Feb 2025

10/10 Excellent

Cambria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was fully satisfied
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOW

What a fabulous hotel, our room was amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2024